Less than desirable place where I want to spend my money
NORTHPORT, ALABAMA -- Kmart and Sears are going out of business, wonder why? Could it be that they hire people who are less than grateful to have a job in this economy? When going into these stores, I feel not only that they are run by people who don't care but that they are dirty and old looking.
When I was in the Northport, AL store on 1/8/2012 and the only thing that was available for handicap (only a chair that was falling apart and non motorized) but when I asked if they had a motorized chair, I was told, "YA, IT'S SOMEWHERE OVER THERE, pointing at the other end of the store".
O. K., I got my mother into the beat up push wheel chair, (just came from treatment at the cancer center) and went to check out the Christmas stuff that was discounted and we found what was SUPPOSED TO BE 75% OFF but when we got to the check out, we were told that some of it is not discounted. I asked for a manager, no deal.
So now after all the hassle of the chair, "associate friendless" and stuff not priced right, we left the store, NEVER TO RETURN!!!
So Kmart, your wondering why your stores are failing, REALLY???
unsatisfied customer among MANY UNSATISFIED.