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Rating: 1/51

ROCHESTER, NEW YORK -- We could send out by email 7 photos at one time. But as of July we can NO longer can send out photos. This Sucks... Kodak Stop us. I will not buy anything from Kodak again.

Goodbye to Kodachrome?

The photographers out there might be interested to know that Kodak may have stopped making the Kodachrome slide film. In production since the 1930s Kodachrome was very popular for its color and longevity. The current stock of the film expire next year and there's been no word if the machinery will once again be fired up for more. Apparently Kodak has only been making one run a year of about 20,000 rolls but none have been made since 2006. Also there's only one place in the world where it can be processed and it's located in Kansas.

Rare Customer Service
By -

ROCHESTER, NEW YORK -- Last December I purchased a Kodak Easy Picture Viewer. This is a small device which allows you to store and display digital pictures. It was not a terribly expensive purchase. I found myself unable to load any pictures on it last week, and it continually turned itself off.

I didn't expect much help, but I called the Kodak 800 number, where a very pleasant woman reviewed some possible fixes, then concluded that the unit was bad. This was last Thursday. On Thursday evening I received an email with an RMA, and instructions for sending the unit back.

On Friday, I packaged it, and sent by U.S. Mail to Kodak. On Monday I received an email from Kodak saying that they had received my package. (nice surprise!) On Tuesday I received an email saying that they were sending a new unit, THAT DAY! Included in the email was the tracking number. I just checked, and sure enough, the package is on the truck for delivery. Dell could take some lessons from Kodak.

Kodak Smart Frame Service Is No Longer Available!

Beware of buying a Kodak Smart Frame! The website service that allows you to download images to your picture frame is no longer accepting new customers! I do not know if they offer an alternative service, but just a word of caution. Check it out before you buy!

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Eastman Kodak Company Rating:
Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 1 ratings and
4 reviews & complaints.
Contact Information:
Eastman Kodak Company
343 State St.
Rochester, NY 14650
800-698-3324 (ph)
585-724-1089 (fax)
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