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Kohl's

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57 Reviews & Complaints

Top Customer Complaints & Reviews:

Today's retailers are all competing for the same customer base. The savvy consumer can use this to their advantage.
My husband and I shopped at Kohl's on several occasions before Christmas, and every time we left the store, I would tell my husband I love shopping at Kohl's. Like I love flying on Southwest Airlines because they are so service and customer friendly, I think Kohl's fits the same need in the retail business.
Yesterday I decided to return a pair of jeans I had bought several months ago. I bought 4 pair of jeans in March in Arizona during a sale and tried one pair on for fit.


Latest Reviews:

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Being Followed Closely
MARINA, CALIFORNIA -- I was followed everywhere I go when I shop in this store, maybe because I was carrying my other shopping bags from other stores. ...
-- Complaint Posted by Cuscitizen on 03/07/2013

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Never Ever Shop From Kohl's
MEDFORD, MASSACHUSETTS -- I used to shop from Kohl's I am a customer since 2006. This week 02/19/13 I went there with my 2 kids, my husband and my friend, ...
-- Complaint Posted by Fleura661 on 02/22/2013

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Ripped Off By Kohls
SPRING, TEXAS -- Kohl's won't let you use your extra 20% off for Kohls bucks. This is bad business, totally unfair. I would never have bought ...
-- Complaint Posted by Brownwell1983 on 01/28/2013

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Excellent Return Policy, This Is Customer Service Done Right.
Two years ago I purchased a Calphalon 12 inch hard-anodized omelet pan for $60.00. Tired of buying the cheap pans that quickly ...
-- Compliment Posted by Ok4now on 01/21/2013

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Always a Great Shopping Experience
MANTUA, NEW JERSEY -- I usually don't like to go shopping this close to Christmas because of the lines and a lot of times stores are messy and employees ...
-- Compliment Posted by I love my son on 12/20/2012

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Kohls Cash
VIRGINIA -- I am a former Kohls employee and just wanted to give customers some insight. When using or receiving Kohls cash, you will automatically ...
-- Informative Posted by Nkmtly on 12/03/2012

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Completely Offended
TAYLOR, MICHIGAN -- I hope that somebody "high up" at Kohls sees this. I have been shopping at Kohls for many years and I am an MVC card holder. ...
-- Complaint Posted by Bminjares1966 on 09/13/2012

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Return policy - dress
EAST YORK, PENNSYLVANIA -- Checked on line for return policy. Bought a dress several months ago. I decided I really didn't like the way it fit. Never ...
-- Informative Posted by Ekeller861 on 08/29/2012

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Store is disorganized
RICHMOND, INDIANA -- I used to buy enough at Kohls to qualify for a monthly credit card discount. I have made several visits recently with a 30% off ...
-- Complaint Posted by Shirleyhandley on 06/15/2012

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Credit Card - Credit Card Payments
ATLANTA -- I have had account with Kohl's since 2003 never been late always paid on time. due to hardship I called spoke with customer service ...
-- Complaint Posted by Corneliusl18 on 06/15/2012

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Kohls Is a Great Company - Return of Merchandise
Yesterday I decided to return a pair of jeans I had bought several months ago. I bought 4 pair of jeans in March in Arizona ...
-- Compliment Posted by Oldisgood on 05/26/2012

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Return With Resistance - Pants
LANCASTER, PENNSYLVANIA -- My husband bought two pairs if Docker pants from Kohls not even a month ago for a golf trip and did not wear one of the pairs, ...
-- Complaint Posted by Lindafels on 03/29/2012

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Merchandise return gift card never applied to online order even though it said it was applied. - Clothing and makeup
Immediatley emailed after order charged my debit card the full amount instead of crediting my order with the merchandise return ...
-- Complaint Posted by NIKSTER201 on 03/19/2012

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Can I Still Expect Great Things?
Either I'm having a bad week, or I'm just being picky. I can't decide. This is my second complaint in two days. Kohl's ...
-- Complaint Posted by Venice09 on 02/28/2012

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Expired Kcups - Kcups
ONLINE, SOUTH CAROLINA -- I ordered kcups from Kohls online a few weeks ago for myself and my son-in-law. Received them quickly, but one box had expired. ...
-- Complaint Posted by D_mcdonald on 02/13/2012

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