VIRGINIA -- I am a former Kohls employee and just wanted to give customers some insight. When using or receiving Kohls cash, you will automatically loose the coupon or value. This change in the policy has been in ... read full review5 Replies - Latest reply on 12/03/2012
Corporate Refund Phoneline
I returned a watch without a receipt on Jan 17. The value was too high to get an in-store refund or credit, so I was issued a "Corporate Refund". At the bottom, it stated that "if you have not received ... read full review2 Replies - Latest reply on 02/09/2011
Why would anyone shop at Kohls?
ILLINOIS -- I have been in a Kohls department store twice and that's 2 times too many for me. Who is idiotic enough to believe their policy of "everything is on sale"? When have you EVER seen their jewelry at full ... read full review33 Replies - Latest reply on 02/15/2012
Destroy You Kohl's Charge Card
Destroy your Kohl's charge card right away if you have one. Even though you do AutoPay setup on MyKohl's Charge webpage, they sometime don't charge your bank acount (if already setup) and inform ... read full review11 Replies - Latest reply on 07/14/2013
I am here to state how inconsiderate people can be. I am a fitting room associate at a Kohls department store and cannot believe the things I have seen. WOMEN! do not release your used tampons in our ... read full review16 Replies - Latest reply on 01/02/2010
Kohl's Falsely Accuses Grandmother
FAYETTEVILLE, GEORGIA -- Kohl's gives surveillance video to the Public:
A local resident feels like Mark Twain's quote "A lie can run around the world six times while the truth is still trying to put on it's pants" is especially ... read full review9 Replies - Latest reply on 08/12/2013
ONLINE, MISSOURI -- I have had the worst experience's that I have ever had with Kohls. Not only have I been on the phone (for Kohls.com orders) more than a handful of times for more than 30 min at a time over silly little ... read full review2 Replies - Latest reply on 01/20/2014
Ordered a couple gift cards for Christmas, Kohl's checkout allows people to add a message so I decided to add. Order arrived quick, BUT they were the WRONG design, contained NO messages and did NOT arrive in gift boxes. Emailed company, took forever to reply, nothing was resolved. Just excuses.
Apparently Kohl's has been known to be a joke with gift orders since I found other complaints about how even if you pay for gift wrapping they don't even gift wrap it for you and instead they just put things in a Kohl's box and that's it. My orders didn't even get put into boxes, if I had known that I would've just went to the store and buy the gift cards as is instead of waiting around.
Support of Staff Is Weak if Not Worse
NEWBURY PARK, CALIFORNIA -- I "highly suggest" anyone applying for a cashiers job with Kohl's "Read" the very fine print. Training is a joke! They put you a register, hand you a 3 ring binder. And after that, your on your own. Much ... read full review1 Replies - Latest reply on 01/07/2014
ONLINE -- As many know Kohls had their Black Friday sale the entire week of Thanksgiving. I decided to get some shopping out of the way and purchase luggage online from Kohls Tuesday the 26th. Hours later I get an email saying they cannot process the order I spend a great deal of time creating. Then, I try again Thursday and everything is fine until Sunday when they say 1 of the 2 luggage items I purchased is sold out. WHY DID YOU LET ME PURCHASE IF YOUR SOLD OUT?!?!? Furious I wrote Kohls online. If I would have know my order wouldn't be fulfilled I would have purchased elsewhere. Kohls customer service online basically told me oh well. Then, this week I get another email saying the other luggage is sold out. What's the point of shopping at Kohls If 2 weeks later I'm going to find out none of my items that I already paid for are in stock ?!? Worst customer service ever. Stay away from Kohls!!Add reply
Discover Card Approved/Declined
I recently placed a Kohls.com order which went through with no problems on the internet. Just a little while later I received an e-mail stating that there was a problem with my order and it had been ... read full review
MARINA, CALIFORNIA -- I was followed everywhere I go when I shop in this store, maybe because I was carrying my other shopping bags from other stores. I don't drive and just commute in a bus so I have to carry bags when I go to stores.
5 Replies - Latest reply on 08/16/2013Add reply
It was very obvious how I am closely followed because every after announcement with codes, there was a staff that checks on me in every department of the store I go. I felt sad because I am not a bad person and I don't steal. So, I just cancelled my kolhs credit card and never returned to the store again.
Never Ever Shop From Kohl's
MEDFORD, MASSACHUSETTS -- I used to shop from Kohl's I am a customer since 2006. This week 02/19/13 I went there with my 2 kids, my husband and my friend, my husband was holding my baby stroller (2 month) before I made check out ... read full review8 Replies - Latest reply on 08/16/2013
Ripped Off By Kohls
SPRING, TEXAS -- Kohl's won't let you use your extra 20% off for Kohls bucks. This is bad business, totally unfair. I would never have bought anything from them had I known this is the way they do business. Also, I ... read full review8 Replies - Latest reply on 07/31/2013
EAST YORK, PENNSYLVANIA -- Checked on line for return policy. Bought a dress several months ago. I decided I really didn't like the way it fit. Never wore it. The tags still on. According to the policy they could check my account ... read full review7 Replies - Latest reply on 11/06/2013
Store is disorganized
RICHMOND, INDIANA -- I used to buy enough at Kohls to qualify for a monthly credit card discount. I have made several visits recently with a 30% off coupon and could not find any thing worth buying. The merchandise (clothing ... read full review5 Replies - Latest reply on 06/16/2012