Discover Card Approved/Declined
I recently placed a Kohls.com order which went through with no problems on the internet. Just a little while later I received an e-mail stating that there was a problem with my order and it had been ... read full review
Kohl's Falsely Accuses Grandmother
FAYETTEVILLE, GEORGIA -- Kohl's gives surveillance video to the Public:
A local resident feels like Mark Twain's quote "A lie can run around the world six times while the truth is still trying to put on it's pants" is especially ... read full review9 Replies - Latest reply on 08/12/2013
MARINA, CALIFORNIA -- I was followed everywhere I go when I shop in this store, maybe because I was carrying my other shopping bags from other stores. I don't drive and just commute in a bus so I have to carry bags when I go to stores.
5 Replies - Latest reply on 08/16/2013Add reply
It was very obvious how I am closely followed because every after announcement with codes, there was a staff that checks on me in every department of the store I go. I felt sad because I am not a bad person and I don't steal. So, I just cancelled my kolhs credit card and never returned to the store again.
Never Ever Shop From Kohl's
MEDFORD, MASSACHUSETTS -- I used to shop from Kohl's I am a customer since 2006. This week 02/19/13 I went there with my 2 kids, my husband and my friend, my husband was holding my baby stroller (2 month) before I made check out ... read full review8 Replies - Latest reply on 08/16/2013
Ripped Off By Kohls
SPRING, TEXAS -- Kohl's won't let you use your extra 20% off for Kohls bucks. This is bad business, totally unfair. I would never have bought anything from them had I known this is the way they do business. Also, I ... read full review8 Replies - Latest reply on 07/31/2013
VIRGINIA -- I am a former Kohls employee and just wanted to give customers some insight. When using or receiving Kohls cash, you will automatically loose the coupon or value. This change in the policy has been in ... read full review5 Replies - Latest reply on 12/03/2012
EAST YORK, PENNSYLVANIA -- Checked on line for return policy. Bought a dress several months ago. I decided I really didn't like the way it fit. Never wore it. The tags still on. According to the policy they could check my account ... read full review7 Replies - Latest reply on 11/06/2013
Store is disorganized
RICHMOND, INDIANA -- I used to buy enough at Kohls to qualify for a monthly credit card discount. I have made several visits recently with a 30% off coupon and could not find any thing worth buying. The merchandise (clothing ... read full review5 Replies - Latest reply on 06/16/2012
ATLANTA -- I have had account with Kohl's since 2003 never been late always paid on time. due to hardship I called spoke with customer service representative I was put on hardship program for 2 months after that my account will be reopen. I call to reopen account was told within 24 to 48 hours my account would be reopen. never open the account I later called back was told they had closed my account turned it over to collections I was told the other representative misled me. why have someone mislead a loyal customer they are able to see payment history since 2003 it was a lot of horse play from person to person.4 Replies - Latest reply on 12/03/2013Add reply
Return With Resistance
LANCASTER, PENNSYLVANIA -- My husband bought two pairs if Docker pants from Kohls not even a month ago for a golf trip and did not wear one of the pairs, so He asked me to return them for him. I asked if he had kept the receipt. ... read full review4 Replies - Latest reply on 03/30/2012
Immediately emailed after order charged my debit card the full amount instead of crediting my order with the merchandise return gift card I used. I explained the problem in detail but nothing and now they just keep on telling me how to enter a gift card which any two year old can do which is making me livid because they aren't taking me seriously or my business. All I want is my credit towards my order but now they say it is too late which is bogus because I used to work in a department store and there is so many ways around it but that would require thinking and work so let's just tell this lady how to enter in a gift card online 3-4 times. That should make her happy. NOT !!!!
2 Replies - Latest reply on 03/19/2012Add reply
I personally believe they had a system glitch because the credit was definitely applied until the order was finalized then it disappeared and I got charged the full amount.
More Kohl's junk
WOODHAVEN, MICHIGAN -- My wife bought me an Emerson battery operated change counter from Kohl's for Christmas. I used it once and it didn't work again. Tried new batteries and it still won't turn on. We have another item that ... read full review10 Replies - Latest reply on 01/15/2012
PADUCAH, KENTUCKY -- My daughter-in-law bought me a mattress topper for Christmas. It was the wrong size. She took it back to exchange it and the employee was very rude to her. She told her no you cannot exchange it. The ... read full review5 Replies - Latest reply on 01/09/2012
I received a snowman salt & pepper set as a gift from my Grandaughter. One of the arms fell off before I could get the package open. I took it back to the store to replace it. the store had none. the gentleman in returns finally found the item in the computer and said he could only give me back $2.14. the item was $15.00. I feel I was ripped off!! How are you (Kohl's) going to justify this??
8 Replies - Latest reply on 11/06/2013Add reply
I Love Kohl's
BATTLE CREEK, MICHIGAN -- My husband and I shopped at Kohl's on several occasions before Christmas, and every time we left the store, I would tell my husband "I love shopping at Kohl's." Like I love flying on Southwest Airlines ... read full review10 Replies - Latest reply on 02/11/2012
RHINELANDER, WISCONSIN -- The cashier told me she made a mistake and forgot to ring up a pair of shoes so she had to make another charge. I told her if she would not made the mistake I would have received 2- $10.00 cash rewards ... read full review11 Replies - Latest reply on 12/19/2011
Every time I buy earrings at Kohls when I leave the store the alarm always goes off, and the cashier always say that will always happen. This is frustrating, it's like you are stealing from the store and everyone is looking at you. As much as I like your jewelery department I will not shop there again. 2 Replies - Latest reply on 06/07/2011Add reply