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Kraft Foods North America, Inc. Consumer Reviews - Page 2

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False Advertising and Aspartame Poisoning
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Rating: 1/51

SOUTH BEND, INDIANA -- My fiance and I try to eat and drink as natural as possible. His mother gave us a container of Crystal Light Natural Lemonade packets. I saw the word "natural" in larger print and didn't think to look on the back for any serious additives. One packet makes 1 quart of lemonade. We had been drinking this lemonade for a total of about three weeks, during this time frame my fiance started feeling muscle pains in his back, abdominal and groin. We didn't think much of this until the pain started increasing as well as unusual fatigue and headache. This past Saturday, my fiance and soon to be father of my child was rushed to the hospital by an ambulance.

That morning he woke up with severe lower back pain and nausea. He then suffered a seizure and that is when I called 911. After suffering intense pain, a CAT scan revealed that he had passed two kidney stones to his bladder. My fiance has never had a seizure or kidney problems prior to consuming aspartame in this product. I would like some sort of compensation for false advertisement, and the grief and stress this has caused my family and unborn child. If I don't at least receive an apology, I will be sure to inform my whole community of the dangers lurking in Kraft Foods products.

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Strange Taste/ Texture of Food Item Purchased
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Rating: 4/51

FRISCO, TEXAS -- I typically love Kraft Simply Fat Free cottage cheese. I actually drive out of my way to a specific store to purchase it. However, my latest purchase (January 30th, 2012) has made me reconsider future purchases. The cottage cheese had a strange smell/texture upon opening the package, which was not expired. The taste was very bland (NOT typical of this product!) and the consistency was very thin and runny - almost like soup.

I am extremely disappointed, as I have to make a special trip to purchase this product. I am not sure if this is an isolated incident or if there have been recent changes in this product's manufacturing process. It is a bit more expensive than my grocery store brands, so I hate to try again if there have been recent changes made.

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Bubbly New Year Celebration
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My family and I rang in the new year with nachos, guacamole, and queso, made with Velveeta and Ro-Tel. As I was prepared to wash the queso from the crock pot, I added water and stepped away for a moment. When I came back, there were suds in the crock pot. I had not yet added any soap!! I tried it again. More suds! We even tried adding water to one of our serving bowls, and more suds again! Ick!! What is in this product that causes it to generate suds yet makes it safe enough for us to eat? We will NEVER buy Velveeta again!

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Problem With Pudding
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I bought a box of Jello Chocolate Fudge Pudding to try it and when I opened the box to make it, I saw that there were small things in the mix that looked shiny. I continued to make the pudding, thinking that perhaps this was normal, since I had never tried this product before. When the pudding was ready to eat, it was delicious until I reached the bottom.

The last few spoonfuls had a terrible taste that seemed very salty, and upon closer examination there appeared to be small strands of a white metallic-looking material in the pudding. I tried looking for a contact number to report the problem, but Kraft's website gives FAQ's instead of actual contact information, and I no longer have the package since I threw it after I finished mixing the pudding.

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Product Complaint
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I have been purchasing your product for many years and never had a problem. With the price of cookies being almost $4.00 A package I have to let someone know my problem. I recently purchased a package of Chips Ahoy cookies and they appeared to be well done around the edges, and harder than normal. They looked like they were over cooked. I can't even eat them and for that price it hurts me to throw them away.

The code near the pull tab is as follows: 17mar11az1 6-3 11:17, maybe there was a problem with this batch. I would appreciate if someone looked into this matter and got back to me. In the meantime I may consider a different cookie. Thank you in advance for your help in this situation.

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How Can You Call This Food?
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First I'd like to compliment Kraft foods for making it impossible to contact them by internet. Clever marketing to make sure they don't get the complaints about their horrible food. A friend gave me a box of Louis Rich 50% less fat turkey patties (white). I have never ever tasted anything so bad in my life. Do you people even bother to taste the food before you sell it to consumers? How can you call that turkey meat? Doesn't taste like any turkey I've ever tasted. Thank god I didn't buy it myself or I would have run back to the store with it. I don't care for Louis Rich products anyway, in general their food is bad but this is unmentionable to say the least.

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Seal on Salad Dressing & Dip
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What were you thinking when it was decided to seal the bottles of salad dressing with some cardboard permanently fastened with Gorilla Glue and with a flimsy half a piece of plastic supposed to work to pull that thing off?? Both my husband and I tried everything we could think of and gave up by calling you guys names before we forced a fork in it so we could eat our salad and enjoy our dinner.

We are Senior Citizens with arthritic hands and having to tangle with dumb packaging is not our idea of easy living! Packaging itself is enough to drive us all around the bend, we didn't expect it on salad dressing. Right now I've finished my dinner and am not grumpy anymore, but that bad blasted seal on the Ranch Dressing bottle could have sent a saint to the home! Please, please - isn't there something better that would make it easy to open bottles?

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Kraft Foods Winchester Is Bad and Dirty
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WINCHESTER, VIRGINIA -- I want to comment on the lady that said ** whatever is jealous first of all he is right. I have been working at Kraft honey longer than you have been alive and they suck. It's a paycheck and that's it. You must be one of the people associated with the HR people. When I leave on my two days off and I come back my machine is full and I mean FULL of mold because they didn't do CIP correctly or it wasn't done at all.

I have wrote constant complaints about the pouches and have complained to corporate but you know what it's not who you know it's who you blow. The new plant manager is changing the rules to what he likes to try to force the older employees out. I have contacted the labor board and you cannot write someone up for using a sick day and I have reported it to corporate office so again honey stop sucking up and open your eyes.

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Cooking Information Is Wrong on Package.
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Normally I have no problems with any of the foods from Kraft Foods. However, I found a problem with one of their product's cooking information. I bought a box of Shake N Bake Extra Crispy Chicken and followed the directions for cooking boneless chicken. The box says that bone-in chicken takes 45 minutes and boneless chicken takes 20 mins.

I used boneless chicken, and it wasn't done in 20 mins. It took 45 mins. Now I do live in Wyoming, but there is no directions for high altitude cooking. I thought this problem needed to be known by the company, so they can allow people to know the correct cooking time for both bone-in and boneless chicken. It's hard to get a meal together if the chicken doesn't cook in the specified time. I hope this problem will be corrected for other fans of Kraft Foods' products.

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No Way to Contact the Company Through Website
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I opened a package of cheese and gagged on the rancid, moldy cheese that is in a package that was sealed and not expired. I tried to email through the website but it sure appears that Kraft has opted for no-contact! I will return the package to Harris Teeter and refrain from buying Kraft products in the future.

It was shredded cheddar cheese. Thank you all for the feedback! It was most informative! When I was a field representative for convenience food stores 25 years ago we never had problems with Kraft taking back out-dated items. My gripe these days is that they really don't connect with their consumers anymore. The food store gave me credit for the bad item.

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Kraft Foods North America, Inc. Rating:
Star Star Empty star Empty star Empty star
1.8 out of 5, based on 4 ratings and
66 reviews & complaints.
Contact Information:
Kraft Foods North America, Inc.
3 Lakes Dr
Northfield, IL, 60093
847-646-2000 (ph)
www.kraftfoodsgroup.com
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