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Kraft Foods North America, Inc. Consumer Reviews - Page 3

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Macaroni Noodles
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If you look into the varieties of this product and open each one of them, you will find a noodle that has shrunk in size by 2/3 in 10 years. Yes the noodles are smaller by a 2/3 margin. You used to be able to eat the food with a fork years ago. Now you have to use a spoon and you get less for your money. Yes the price has only gone up 40% but the size of the noodles is down over 60%. What a rip off to the consumer. The noodles are even smaller in the past year. They are so small now on the spirals. You can barely even tell they are spiral noodles.

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Kraft Foods Retirement
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MEMPHIS, TENNESSEE -- May 14th of 2009 Nabisco decided after 6 surgeries on my shoulders and knee that was all work related to retire me with retirement Disability. After 4 and a half months I'm no closer to retirement than I was. They cut off all my income from W/C and Nabisco. This is because lower management has put several different codes. I have been in contact with the Dept. of Labor and much to their surprise this has been going on so long. After 31 years of service I think Kraft Foods would be more considerate. They cut my medical off May 31st then due to ND only then reinstated my medical Ins. for 2 weeks. Kraft Foods (Nabisco) should be ashamed of this.

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The Protein Bars We Love - Gone! Replaced With Impostors W/ Only 12g of Protein - New Terrible Taste!!!
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NORTH CAROLINA -- Kraft is trying to pull a fast one - though I don't get it. I know they (the chocolate peanut butter) were selling - as they were often sold out at my store. I know tons of people who eat them - because they are high in protein and not terrible tasting.

But suddenly they went on sale - and then a new box has magically appeared claiming "New Lower Price" - (the bars went from 2.11 oz to 1.78 - that's not a lower price - it's less bar) and "New Improved Taste" and that too is not the case. The bars now are super sweet - which - I personally think is too sweet - and the new texture is gritty and I don't know - worse than the old. But the kicker here - is that Kraft clearly didn't test market w/ people who were eating the bars b/c of the high protein content. The new bars are 12 g vs. the 19 original.

Granted - they are now in line with many of the competitors - and nearly as little protein as a cereal bar - but everyone I know ate them for the protein. I am trying to stock up - even paying $1.89 a bar at a little convenience store near a resort. Kraft should know better and should not have changed a good thing.

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Why Change A Good Thing
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DENVER, COLORADO -- I have searched high and low for my favorite product of Kraft foods, their bisco sugar wafer cookies. Less than 6 months ago I wrote them a letter asking why it was difficult to find their product and where it could be found in my area. I also wrote, complimenting them on their years of a fine product.

Recently I purchased a box only to find it left a waxy after taste and thinking the box was bad, bought another in another location and found the product definitely has been modified. The cream filling as a pasty texture and then leaves this long lasting waxy aftertaste throughout your mouth... Yuck. Never have I thrown out a box but did both times... What have they done? Why mess with a good product? Shame... Good things just don't seem to last and after so many years of perfection :-(

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Why Fix What Isn't Broke!!??
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MINNEAPOLIS, MINNESOTA -- Recently we had a church Banquet where we served a salad that called for Real Mayonnaise. Kraft has been the brand we have used for decades. Much to our surprise (and worse) many of the folks who attended asked about the salad and what was different about it. We had always made it the same way using the exact same ingredients and proportions so we had no idea why it had a distinctly different taste. It has been an old church (family) favorite for years that everyone loves but this time not so much!!

After tasting and checking all the ingredients for expiration dates we discovered that the Mayo tasted very odd. So, naturally we called the Kraft Foods 800 hotline and explained our situation and our concern about their product and the possibility of having just served several hundred people a bad batch. They assured us that everything was alright and VERY SHEEPISHLY admitted having added more SUGAR & more MUSTARD to America's Favorite OLD recipe!! We were so stunned all we could say was; "That's like changing the rules to baseball or like putting oranges into apple pie or selling Chevrolet to the Russians."

Kraft, WHAT HAVE YOU DONE? This could possibly be the most moronic executive decision made in corporate America this decade! You have successfully driven 400 parishioners from our church alone to switch to Hellman's Brand in one church dinner. Hellman's now stands alone as America's favorite Mayonnaise! Pay attention corporate America, some things should NEVER be changed! If it isn't broke, don't fix it!

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Goodbye to an Old Friend
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31763, GEORGIA -- I have always used Kraft Mayo in my family. There was no comparison to Kraft. Since they changed the packaging, it just hasn't been the same. The first problem is that the lid pops open randomly. The mayo tastes best when the container (I just can't call it a jar) is first opened. A couple days in the fridge and it's a liquid mess. I've tried changing the temp in the fridge and moving the container around in the fridge but nothing helps. The taste also changes as the mayo turns to liquid. I hate to say it but I guess I'm going to have to try another brand that can stand up to the test of time. Goodbye old friend.

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Quality of Clothing
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COLORADO -- My sister just bought her twin girls (who are 3 yrs old) a lot of summer clothes at Wal-Mart for their birthday two weeks ago. Most of the clothes were Garanimals brand and began to fall apart at the seams within one washing. Normal wear and tear on toddler clothing is to be expected but this is ridiculous.

Sis doesn't like confrontation but I made her bring the clothes back to show them. Of course she was told that they have no way of knowing whether or not the clothes had been 'roughly played in' or washed numerous times (even though she had her receipt to show proof of purchase date). I understand that but common sense should show that these were substandard. I've heard lots of parents say that it is better to spend a little more for quality than to purchase clothing at Wal-Mart - I now understand why.

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Out Dated Product on Store Shelves
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MESA, ARIZONA -- A couple weeks ago I bought Jello and I'm not sure at what store cause I shop around for values but I purchased this product and for your info. never check the date cause my eyes are bad not thinking I went to make it (wild strawberry). As I was cooking it I looked at the package and notice that it wasn't January 15th, 2008, however it was January 15th, 2003 package 16:08. So I dumped it, wasn't taking a chance. I'm sure it was okay... All I'm saying is someone should be checking your product more closely. pb Kraft Jello Expiration Date

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Labor Laws
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I don't think the good people of Kraft team Winchester realize how much money they have been cheated out of working at Kraft. The Federal Labor Boards states that an employee MUST be paid overtime for any hours worked over forty hours during a consecutive work week. Prior to the recent changes in schedule Kraft was dividing our work week so they would not have to pay us the overtime.

We were working forty hours plus during a five day work week and Kraft was making our work week from Wednesday to Tuesday and during that time we were having two to three days off and therefore our overtime was being missed and we were not being paid for it. There were letters sent to the labor board and to Kraft and right after they received the letters they changed the way we do scheduling. Now we are on set shifts but I want to inform you that you have a right to claim all lost wages.

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Chemical Box Taste of Kraft Mac & Cheese
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Not sure what Kraft did to the original Macaroni & Cheese dinner, but with the new box design came a horrible new taste! It smells odd when the "cheese" mix is added, and tastes like a combination of cardboard and chemicals. Kraft can write "original Flavor" all over the box if it makes them happy, but it doesn't make it so! Whatever was done to cheapen up the product just lost you a 40 year loyal customer, along with everyone else I'm telling about how awful the taste is now.

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Kraft Foods North America, Inc. Rating:
Star Star Empty star Empty star Empty star
1.8 out of 5, based on 4 ratings and
67 reviews & complaints.
Contact Information:
Kraft Foods North America, Inc.
3 Lakes Dr
Northfield, IL, 60093
847-646-2000 (ph)
www.kraftfoodsgroup.com
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