Poor Service policies from Kumho Tires in Rancho Cucamonga, CA.
Posted by Richard on 2011-06-29
RANCHO CUCAMONGA, CALIFORNIA -- When Kumho Tires says, "limited Warranty" they mean it! After a four weeks of driving on a new set of Khumo tires, a small puncture occurred. By the time I got home (approx. 1 mi.) the tire was unrepairable. Kumho stuck to their policy and refused to offer any reparations. Most American Tire companies have learned it's better to do what's right, and offer some assistance, discounts or complete tire exchange. Kumho's response was somewhat surprising. Not only were they not helpful, they were very short with the tire dealer.
I will never purchase another set of Kumho Tires again.
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No Warranty For Premature Wear
Posted by Donna on 2011-01-10
RANCHO CUCAMONGA, CA -- Around March I bought a new Hyundai, and the tires on the Hyundai had Kumho tires my vehicle had less than 18,000 miles when wires started showing on the tires called Kumho warranty office they said do not cover premature wear, called Hyundai customer service they said would pass on my concerns, of course I had to buy new tires a lot sooner than expected and of course it wasn't Kumho. Also if someone else had problem like this with these tires would like to here from.