La Quinta Inn

Star Star Empty star Empty star Empty star
2.0 out of 5, based on 3 ratings and
14 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
Manager Makes Threat To Harm Guest
Posted by on
I checked into the La Quinta in Coral Springs Fl with my wife and children on 11/01/2011 for a months stay. My wife is an interior designer and had clients in this area. On 11/20/2011 my wife wanted to go on the balcony that is part of our room. The balcony overlooks the pool and she wanted to get some fresh air. While on her way a out the balcony door her foot caught on hanging piece of weather stripping causing her to trip and smash herself into the balconys metal fence. The result of this is a sprained elbow, knee and dislocated and broken toe. This happened on Sunday afternoon and I let the front desk no of her problem. I was told that I should come back in the morning and speak to a Neil Asoung. In the morning I was told Neil wasn't going to be in until Tuesday. I saw Neil on Tuesday and he said he took an incident report and in 24 hours I would be contacted. On Wednesday the 11/23/2011 I didn't hear anything so I found a contact number only to lear they had been closed for the entire week for Thanksgiving. I confronted Neil at the front desk. I was upset and asked how he could have sent a report when they are closed. I explained the clients we lost as well as the money for medical bills, lost income and staying in a hotel to rest from an injury they caused. Neil became angry and even accused my wife of lying. I said that you are being rude and nasty and should understand our point. Neil said if I point at him again he would break my finger off. My son was with me and was quite upset. Neil said to get out at once and leave the property. We went to our room and packed as fast as we could but Neil along with a very large worker came to our room and said we had to leave. My wife could barely walk and we took what we could. when I reached the lobby the police met me and said that Neil wanted us barred from the property. He even wanted me to pay for the day I had to leave. I refused to and left. We had no family or real friends here and had to have a former client pick up our bags and keep them for us. We checked the hotels and couldn't find any rooms. This is the day before Thanksgiving and airlines had no seats. We had no place to go and spent the next 2 days in a parking lot in the elements. This was a nightmare that haunts us. We will never forget this holiday. My wife who had to walk suffered extreme pain and swelling. We are still waiting to hear back. I also want Neil fired. Please don't ever stay at this hotel. I will fight to have him fired.
     
Read 9 RepliesAdd reply
User Replies:
Alain on 11/27/2011:
A couple of questions: Why didn't you report the threat to the police and what did the police report say (if one was filed)? Before you pursue this, you may want the advice of an attorney to see if it's worth the effort.
Venice09 on 11/27/2011:
It sounds like Neil felt threatened when you pointed at him, and that's why he went to such extremes. The whole thing is an unfortunate situation. I agree with Alain that you should consult with an attorney.
jktshff1 on 11/27/2011:
An attorney, rather than a complaint posting is what you need.
raven2010 on 11/27/2011:
I agree with the others---the police were right there---why not file your complaint with them??
clutzycook on 11/27/2011:
+100 all of you. I couldn't have said it any better myself!
April on 11/27/2011:
And I would like to add, why did you have your son with you when you confronted the manager? Sounds more like a situation only adults should have been involved in.
Skye on 11/28/2011:
I'm sorry your wife was injured. You should contact an attorney at this point, because you will need one, to get things rolling and paid.

Hope your wife is feeling better.
CowboyFan on 11/29/2011:
Neil could have filed a report by fax, mail or e-mail to the main office even if they were closed. Why would the op confront Neil and in effect accuse him of lying about filing a report.

The OP says he was upset, his son (we don't know age or size) was upset, and the op was pointing his finger at Neil. There was no threat by Neil in that any proposed action was based on the OP's future act of sticking his finger at Neil. Sounds like the OP went storming down and in anger confronted Neil pointing his finger at him. Neil's response was just a normal reaction. Better to have that person removed from the property before the op causes more problems.
Cat on 06/26/2012:
To CowboyFan on 2011-11-29
You must be a employee of "La Quinta Inn". To say that a person whose wife was injured on the hotel property and did nothing to help her is insane. The man was distraught by the lack of interest or responsibility of the hotel. The guest pointed his finger at the manager and the guest's wife was physically injured and you are on the side of the Manager. You should stay at that hotel, it's obvious they can treat you the same way possibly or worse and it would be O.K. with you.

As for the guest and his family. I hope you got a good attorney and sue this hotel and sue that awful manager Neil and that he got fired.


Close commentsAdd reply
Son Got Scabies from La Quinta Inn & Suites
Posted by on
ANAHEIM, CALIFORNIA -- We did a “pre-check in” on Tuesday, March 21st, 11:30 a.m. I had asked the staff if they had the service of taking our luggage up to our room once it was ready. The response was, “No, we don’t offer that”. (Remember this point, because later in this story I witnessed where the staff did take up luggage for another hotel customer.) The “pre-check in” went wonderful. We were able to purchase 3 bus passes for the ride over to the park. We went to the park immediately after “pre-check in” and my husband rode the bus back to La Quinta to obtain our room keys and to take our luggage up to our room. My son, daughter and I remained at Disneyland park. My husband went to our car and carted our luggage up to our room. Upon entering our room, it was “trashed” and clearly not cleaned. The previous occupants made a pretty big mess for staff to clean up. So, my husband immediately exited the room and went back downstairs to the lobby to notify the staff. The staff member apologized and gave my husband another room and new keys. My husband went to the second room assigned and found that room was not ready for us either. It was apparent to both the staff and my husband that the guests had left their luggage in this room. My husband phoned the front desk immediately and the front desk staff member met my husband; they discussed the situation and basically it was agreed upon that he would just assign us another room. This would be our third room in one day which was assigned to my family. Luckily, the third room was great. My husband took the bus back to Disneyland park and we continued with our enjoyment of the park. We caught the bus back to the hotel around 10:30 p.m., arrived at our room and discovered that our key was deactivated, essentially, we had been locked out of our room. I had left 2 cell phone numbers with their staff members at check-in and never received a courtesy call notifying us that our room key was deactivated. I phoned the front desk from my cell phone notifying her that we couldn’t get into our room. They sent up the maintenance man with 2 new keys, in the meantime, I went down to the front desk to inquire as to why this has happened. While I was at the front desk, another family was checking in to obtain their keys for their room, the customer had asked the front desk staff, “Did you take our luggage to our room?” The front desk staff replied, “Yes ma’am, your luggage is in your room”. I was shocked, I couldn’t believe that we were told that this service was not offered, but yet, I find that they do offer this service. Now, I am wondering why I was lied to about this service. Did they offer this service or not? If we both did the “pre-check in” option, which it was clear to me that is exactly what happened, why did they get their luggage taken to their room and we did not?

On Wednesday morning, my son had 3 bites/red marks on his body. I immediately phoned the front desk to say we need everything in our room sanitized and the linen and comforters changed. I waited and nobody came, our account was not noted - so I walked down the hallway, I was able to flag down a housekeeper and was trying to explain to her there was a problem in our room. She could not speak English, so I phoned my mother-in-law and she translated in Spanish for me. The housekeeping staff was right on top of it and we had several housekeeping personnel in our room, they were able to launder the sheets, comforters and pillow cases. As the day went on, the bites were multiplying on my son. He kept itching all over and as they were getting worse I knew it was Scabies. Around 2:30 a.m. on Thursday, I checked into the Emergency Room at St. Joseph‘s Children Hospital. The doctor then confirmed it was Scabies. Our whole family had to take the same treatment as my son. I had a couple of bites, my daughter has some bites, and my husband has 1 bite. Our bites weren’t as bad as my son’s bites. The doctor prescribed 4 prescriptions.

On Friday morning, we immediately checked out after being discharged from the hospital and notified the front desk staff of the incident we had. He was very kind to us and he recommended I fill out the report of incident form since I had shared with him what had happened to us.

I was very hurt by the lack of insensitivity when I returned to ask for our room key again after checking out, because I had left our California map in the room. Front desk staff was discussing it and was shocked to see me when I came back. They were using alcohol wipes wiping down the counter and discussing our situation amongst each other while guests were sitting on the sofa in the lobby. I walked out of there in tears. I felt dirty and nasty. Getting scabies is a horrible, I wish this on nobody.
     
Read 6 RepliesAdd reply
User Replies:
yoke on 03/27/2006:
Did you contact the Health Department?
keyjockey on 01/10/2007:
You mentioned "pre-check in". I don't understand why hotels offer this? Suppose all the guests the night before wait until exactly check out time to leave and you request a pre check in. It sounds like that is exactly what happened here. The hotel was probably busy from the night before. The housekeepers probably then had a room that was completely trashed requiring more than the average 30 minute cleaning. This information was then not communicated to the front desk who assumed the room was ready when in fact it wasn't just yet. You said the staff did apologize for this.
With hotel key cards you have to make sure not to have them near cell phones or anything magnetic. This will mess up the locks ability to properly read the information. The front desk information will still read there are keys activated for your room so they don't know the keys are deactivated until they place your key card into the machine to be read. This is why they couldn't notify you in advance. Its very easy and quick to re-activate the cards. In the time it takes someone to say their key isn't working a new one can be made. You mentioned the staff even brought the keys up to you but you walked down to the desk anyway.
I'm not really sure why one guest had their luggage brought up and you weren't? Was it the same person behind the desk? Maybe its not policy but one staff member goes above and beyond while another says not my job.
You mentioned being at the park all day. Could it be possible you came in contact with Scabies from there? You did say the housekeepers acted immediately to disinfect the room. Sounds like they do care about the cleanliness of the rooms. Most crummy hotels would argue with you and tell you to leave. They'd say you were lying and do absolutely nothing.
The staff shouldn't have mentioned your experience within ear shot of anyone quite frankly.
prettyhzleyez on 03/31/2008:
I have stayed at the La Quinta hotel many times for our trips to Disneyland and not once have we had a problem. I know for a fac that they do NOT offer to take luggage up to your room, because the cart things are right there in front for YOU to use as you walk in. Would it have been so hard to do it yourself? About the scabies, did you ever come to think that may be it came from the park? There are a bunch of people around, and oh yeah, TONS of children, you could have gotten it from there as well. I'm not saying you're wrong, I'm just simply stating you need to look at all the possibilities before making a judgment like that.
Anonymous on 03/31/2008:
"after being discharged from the hospital"???

Yes, technically, a visit to the ER is an 'admission'. But, I am curious, is this the context of the admission, or did the doc actually put you into a room? Hospital admission for crabs...no wonder our health care delivery system is so expensive. I cannot fault the hotel for the infestation. Scabies are very easily transmitted by casual contact...I've seen infestations in eyebrows...spread by hugs. Yuck.
seenotesevens on 01/27/2012:
La Quinta does not offer much, it is a three star hotel, not a five star or five diamond, guest do make high demands on the personnel that work there but also want their emotions tended to, well real world situations can not be stopped over one guest or their family's emotion discrepencies. The employees often times are not as empowered as one would believe, much of it has to do with Corporate, so if you are sent to Corporate, that is where your monster is, leave the onsite employees be, they have lives and families, and nine times out out nine, they completely relate and understand the unfortunates of guest negative experiences.

Also consider as you or I check in, seeking to bombard these employees with families and/or live as we travelers do also, their own bosses and upper management make such stringent demands on them ans leave them so unprepared to meet our demands, and if you notice well, us travelers have the ability to get anyone fired be it hotel or restaurant, so we don't make anything easy on them by pileing our problems or inconveniences on them, which if I worked their dealing with what they do, I would most certainly have told a few off, swiftly, and set the record straight...

I am compelled as guest myself to think of how I can be proactive in making my own stay positive and nice, and not leave all that to an employee working as hard to please us as well as their superiors, and then go home, or come to our work place to be served and receive in full circle what we dished out, but have it concentrated and focused. Basicall folks, stop blaiming those who have no real positional stance to make a real difference and causing innocent bystanders who do care, to be subject to misfortunes preventable by our owning up to our own. Sometimes realistically, it is sickening to realize we as people, travelers and such, still lack the ability to act as grown and mature people responsible for our happiness.
azzy on 01/31/2014:
Also, did you know that scabies, in addition to rarely being spread thought any method than bodily contact, have a long incubation period? If your family had them previously it would take 3-4 days. And if nobody had ever been infected before the symptoms take weeks like 3-4 to show up? You should really inform yourself before making such public comments. It will minimize the chances of making a fool of yourself like this again.
Close commentsAdd reply
StarStarStarStarEmpty Star
Drug Hotel
Posted by on
Rating: 4/51
FT LAUDERDALE 95 & CYPRESS, FLORIDA -- I am (WAS) a regular customer of this La Quinta on W Cypress and I-95 and have stayed there with my wife and 2 small children 4 time a year for the past 5 years. I also resided in Ft Lauderdale for 22 years up till 2007 so I know the area very well. On my last visit on August 22nd-27th 2012 there were serious issues with drug usage that appeared to be the staff using one of the rooms on the first floor for smoking marijuana. I appeared that one of the staff, Neville was involved as he was high as a kite with bloodshot eyes. The manager Maria was notified and I asked her to contact the police 3 times. She never made the call. I called about 1 hour later and was informed by the police that they were aware of drug problems at this hotel but the problems were normally on the 4th floor! A claim that the manager Maria said she was not aware of. I would strongly advised families, single women or retirees to avoid this hotel or anyone like myself as I was 90 days out of open heart surgery and I doubt that heart medication and second hand marijuana fumes permeating my room #132 are what the doctor ordered. The bigger issue is that the manager Maria, Neville and other staff were indifferent and annoyed that I would have an issue with the hotel being used as their drug house. When management of a hotel don't care about issues of their guests safety then the public should avoid that location. Me, I will never stay in another La Quinta hotel again or even buy stock in such a company.
     
Read 1 RepliesAdd reply
User Replies:
Alain on 09/24/2012:
The Florida Department of Law Enforcement would like to hear from you. Call: (800) 226-3023 or (305) 470-5500.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Service and Dirty Motel Mold in the Bathroom
Posted by on
Rating: 1/51
WAYNE, NEW JERSEY -- My family and stayed at La Quinta Inn on April 15-April 17, 2012. When we called to make the reservation, we told them it was for three people and asked if did they have Queen beds. They said they did. When we go to the room, we found that we had two full beds. When we asked about it. They said they don't have queen size beds for three people. Then when we asked if we can have a cot, they said it would cost extra. I had to literally argue with them that they did not advise us of the full beds and extra charge for a cot. They finally caved in. Also, when we went out the next day we came back around 5:00PM and our room had not be cleaned or the beds made. I called and asked why? They said they have so many rooms that is why it takes so long. Also there was mold in the faucet of the shower and days later it was never cleaned. I even tried to get in touch with the Manager named Claude and surprise, surprise he never called.

We would never recommended this La Quinta Inn in Wayne, NJ to anyone!!!.
     
Read 1 RepliesAdd reply
User Replies:
onlooker on 06/27/2012:
You called directly to the location and they had trouble meeting your requests? I am glad that you got the bed the way you wanted it. Too bad the rest of the stay was not so comfortable. The cleanliness issue is disturbing.
Close commentsAdd reply
StarEmpty StarEmpty StarEmpty StarEmpty Star
Head Lice
Posted by on
Rating: 1/51
HUTCHINS, TEXAS -- My son and I checked in at this hotel on February 24, 2012, for one night. The room appeared to be clean and well furnished and we had no issues. The following morning, I awoke to feeling "tingling" on my scalp. Thinking it was dry scalp, I showered and washed my hair. Not long afterwards, we checked out. A while later, I again felt tingling and itching, and it felt like little bugs crawling over my scalp. To my horror, I had head lice!

Driving home the 5 hours, I was extremely itchy and continued to feel something crawling. My son had slept on the other bed and was not affected, thankfully! I left feedback about the hotel on the travel site where I had booked the room. I had one message appear, asking for my contact number, since "the one I gave was not working." I responded back the same day with my phone number, which IS working. I also have an answering machine, but have not received a call nor a message from management at this establishment. Four weeks later, I am still fighting the infestation!!! I have had to wash bedding every night and have spent money buying OTC products to treat this without success. I am furious that I have not been able to get rid of them. My next step is a visit to the physician to get a prescription.

BEWARE OF THIS LOCATION!!!
     
Read 9 RepliesAdd reply
User Replies:
Anonymous on 03/21/2012:
It is very unlikely that you got head lice from staying at La Quinta.

Having a young child in elementary school means yearly education on lice, treatments, and preventative measures. You said you woke the next morning with tingling on your scalp and then a while later more tingling and itching and what felt like bugs crawling over your scalp. This is a good indicator that you had nits for a while and enough had hatched that you now were noticing the tingling and itching.

Try this - buy some Cetaphil skin cleanser, completely saturate your scalp and hair with it. Glob it on as thick and as much as possible. Cover your head with a shower cap and leave on over night. Wash out. They should be gone, but may need to do a 2nd 'treatment.' Studies show that OTC treatments are no longer as effective as they once were b/c the little critters have become resistant to the chemicals.

Good luck!
clutzycook on 03/21/2012:
Just, Cetaphil really works? Cool, I'll keep that in mind for the day when baby C comes home with them.
Anonymous on 03/21/2012:
Clutzy, I've been lucky and haven't had to deal with it personally, but one of my daughter's friends got head lice at the beginning of the school year and her mother said she found out about while doing a search online and tried it and it worked! I keep some on hand just in case now!
clutzycook on 03/21/2012:
When I was in nursing school, I shadowed a school nurse who had to do lice checks on some kids. That's when I found out that stuff like Rid no longer works. That's unfortunate because that's what my mom used on us when we got lice as kids.
Tezrien on 03/21/2012:
Best cure ever for lice is a freshly shaven scalp. :)
old fart on 03/21/2012:
I'll never get head lice..LOL
clutzycook on 03/21/2012:
Yeah, try telling that to an 8 year old girl Tezrien, LOL.
BigAl on 03/22/2012:
Do not forget to treat your car.
Sam on 03/23/2012:
Head lice do not survive for long off the head, you get lice primarily from head to head contact, you did not get lice from the hotel, if you found bugs in your hair you have head lice for a while, like weeks, not one day in a hotel
Close commentsAdd reply
Suicide in Room 156
Posted by on
EL PASO, TEXAS -- We were not notified what was happening in the parking lot while we couldn't go out for 4-5 hours as the police, ambulance, fire department and ultimately a body was brought out. We asked the very inexperienced and less than knowledgeable staff (or so they said) of what had happened. The clean up company came on the 4th day after this occurrence (they continued to rent out the rooms on each side of the affected room, which included inquisitive children)Greedy, incompetent and obviously uncaring staff and management.
In addition, the room had microwaves, "new TV's that were advertised that didn't work as well as toilets that did not flush. We complained through their supposed corporate complaint process (e-mail) after the Manager indicated she was inexperienced and asked to be contacted via phone and all we got was a statement that said it had been addressed. Do not stay at these hotels.
     
Read 9 RepliesAdd reply
User Replies:
clutzycook on 12/27/2011:
Sorry that you had such a horrible experience. I don't think La Quinta is known for its high quality, but I could be wrong. While a telephone response would have been nice, I think I can count on one hand (and still have fingers to spare) the number of times I have received a phone call from a corporate office per my request to discuss a complaint.

As to the events going on, it's likely that they weren't allowed to disclose what had happened pending the outcome of an investigation. Are you sure it was a suicide? Same thing goes for the 4 day wait for a clean-up company; it's likely that the police took that long to release the scene. And what are the odds of "inquisitive children" somehow breaking into this room. I'll bet that place was locked up tighter than Fort Knox.
Anonymous on 12/27/2011:
I have always loved my stays at La Quinta. They have an excellent breakfast buffet. And they are usually reasonably priced. My family of four stays for about $140 per night. Excellent quality for the price.
Anonymous on 12/27/2011:
I agree with Clutzy. A crime scene has to be investigated, photographed, fingerprinted, etc. It can take a few days before the police are done with everything and it can be cleaned up. I don't see why you're mad at the staff for not telling you what was going on. They probably had no idea either nor do they need to release that info.
lexophiliac on 12/27/2011:
My sister managed an express hotel on the SeaTac strip and discovered a body that had been decomposing for a few days in one of the rooms. The guy apparently OD'd and the staff was not allowed to disclose any information about it to guests pre or post investigation and cleanup. Releasing that information would potentially affect business and the hotel's reputation. However, the story made the local news and the papers.
trmn8r on 12/28/2011:
Great complaint. I wouldn't want to stay at a place where people commit suicide either, or at least not on my floor. That's unacceptable.
Anonymous on 12/28/2011:
My wife and I woke up where the room next door was crawling with cops. As we checked out and passed the door, we could see blood EVERYWHERE! Homicide I believe...if my memory serves me correctly. A tussle among the intoxicated. I know that it bothered my wife for quite some time. Me? I didn't really care. Things like that don't bother me as much. With her being Native American, death is a really delicate situation. I could go on for hours about death and their beliefs. Quite interesting, but nothing that riles my feathers.
CowboyFan on 12/28/2011:
I think Clutzycook is right. The police during investigations divulge a minimum of information to avoid scaring off the potential killer, if there is one.
Cwazychicken on 12/29/2011:
Maybe the person died of a heart attack, And that's why it was ready to be cleaned so soon? Sometimes things like that happen. Or was the body found outside, where it appeared to have gone out the window? Just curious. Also, a hotel has the right to keep that private.
JayByJay on 12/29/2011:
trmn8r, you're not going to want to stay at any hotel anywhere then.
Close commentsAdd reply
Had a Decent Stay
Posted by on
I only stayed for 1 night at the La Quinta, near the airport. While the major advantage of the hotel was its proximity to the airport, there were some issues I did not really like with the hotel.

Firstly, you can't really get a good night's sleep since the bed is rock hard and there's a lot of light coming in from the street. Some black-out curtains would have been nice.

The breakfast could have used more variety and the rooms could have been a bit more clean. The rug on the floor can really hold in dust and, me being asthmatic, I really felt that.

Overall an OK experience, but I wouldn't visit again.
     
Read 1 RepliesAdd reply
User Replies:
saj80 on 03/08/2011:
I occasionally stay at LaQuinta, and I agree 100% with this assessment. An okay chain, but no one I would stay at regularly.
Close commentsAdd reply
La Quinta "loyalty" program - points forfeited without warning
Posted by on
A few weeks ago my 13,000+ points from La Quinta's loyalty program inexplicably disappeared, just shortly after receiving my most recent statement. I emailed their customer service department and was told my points had expired, and that they would reinstate them only if I logged another stay at a La Quinta hotel.

Say what? No warnings of expiring points, etc. I emailed them back requesting that my points be reinstated. They claim my points were forfeited because I hadn't stayed there recently enough. This was their reply:

"Discussion Thread
------------------------------
---------------------------------
Response (Barbara) - 01/25/2011 12:41 PM
Dear jeremy wood,

Thank you for choosing La Quinta Inns & Suites for your hotel travel plans.

I am writing in response to your request to reinstate your forfeited points.

I do apologize once again but I am unable to return the forfeited points. Once you have completed a paid stay please notify me via this email and I would be happy to return the points to your account once the stay is verified.

I do hope that you will continue to use La Quinta in the future and I look forward to hearing from you again.

Please do not hesitate to contact La Quinta Returns at 1-800-Returns (1-800-738-8767) or 1-800-642-4258, if you have further questions or concerns.

Sincerely,

Barbara Swim
La Quinta Returns


[---001:000895:18558---]"


completely absurd.
     
Read 3 RepliesAdd reply
User Replies:
momsey on 01/25/2011:
What are the terms of the program? Do you have to stay there within a 12 month period or the points get forfeited. Sounds pretty reasonable that they will reinstate your points once you stay there again. I don't see why that is absurd.
leet60 on 01/25/2011:
Almost all these hotel rewards programs are similar. For La Quinta, the terms state:

Members who do not have any stay activity within an 18-month consecutive period may be removed from the program and all accrued points will be forfeited.
jktshff1 on 01/25/2011:
I cash my hotel points out in December, in time to use them for Christmas.
Close commentsAdd reply
Great Pre-Cruise Stay
Posted by on
FORT LAUDERDALE, FLORIDA -- I've read many complaints about parking and shuttle service to cruise ports from hotels and airports.

Initially, I planned to park at the port for our cruise leaving 4/12/09 out of Port Everglades (Fort Lauderdale). This would be $15 per day, for a 7 day cruise.

Previously, we had cruised out of Port Canaveral, and there are plenty of hotels that offer not only shuttle service to the port, but also free parking for the week, then shuttle service back to the hotel.

Unfortunately, I couldn't find any hotels in Fort Lauderdale that offered the same deal.

After some searching, I discovered that La Quinta Ft. Lauderdale airport offered shuttle service to the port, with multiple days of free parking during your cruise.

For under $150, we got a very nice hotel stay before the cruise, breakfast the next morning, shuttle service to the cruise terminal, and 7 days of free parking at their facility.

We were very lucky (IMO), as we managed to park directly in front of the hotel lobby.

After our cruise, we chose to take a taxi back to the hotel, and with tip cost us around $30. There was no wait for the taxi.

Our car was untouched.

If I cruised from that port again, I would certainly book this wonderful hotel, again.

     
Read 5 RepliesAdd reply
User Replies:
Anonymous on 04/20/2009:
7 days of free parking? That's a good deal.
Anonymous on 04/20/2009:
Little, yes. I was a little skeptical, since their website wasn't really clear. We called them a couple of times about it, and, it certainly was true.

I think they offer up to 10-12 days of parking, and longer was available as long as you asked for it.



BokiBean on 04/20/2009:
That's a great deal! Helpful tip too.
Principissa on 04/20/2009:
Seven days free? That's a great deal. I would have been skeptical myself, but man that's awesome! I'm glad it worked out good for you.

How was the breakfast the next morning? Was it real food or just donuts and coffee?

We stayed at a Holiday Inn in Evansville during that storm in January, and they had a full on breakfast bar (free) that had waffles, pancakes, all that good stuff.
Anonymous on 04/20/2009:
I like the La Quinta inns.very nice and affordable rooms.
Close commentsAdd reply
Nasty, dirty, very smelly worst ever
Posted by on
HUTCHINS, TEXAS -- This hotel made me want to throw up. it smelled so bad. dirty, so sad because it is not very old. do not stay here. Hutchins, Texas.
     
Read 1 RepliesAdd reply
User Replies:
jktshff1 on 06/30/2011:
What was the response of management to your complaints?
Close commentsAdd reply
Top of Page | Next Page >