La Quinta Inn - Page 2

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2.0 out of 5, based on 3 ratings and
14 reviews & complaints.

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La Quinta Chicago Downtown Money Suckers
Posted by on
I checked in this hotel late on 11:00 PM the usual check-in time is 3:00PM. When I checked in I have told the front desk that I will be checking out late which they made a note. I was told specifically that they charge for a night. Now when I see my credit card bills it seems they have charged for 2 nights. Now they are giving excuses that the late check-out cannot be so late (10:00 PM) at night. My question is they could have informed me earlier that I need to pay for an additional night. In fact I could have stayed an additional night.

This is a trick to eat money as they have the credit card number to do anything. Never ever stay here. Be very cautious to stay in these type of hotels. Its better to give a penny to a beggar rather that to the money making attitude these hotels have.

I have read different reviews that La Quinta is famous to snatch money from the common people this way.
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User Replies:
Anonymous on 06/11/2009:
When you said that they made a note of it, it was probably to remind them to charge the extra night. Check out at almost all hotels is no later than 11am. This was 2 nights.
saj80 on 06/12/2009:
You checked out at 10:00PM, and are complaining they charged you for an extra night? What, exactly, do you expect? You tied up a room that they could not use, but what the heck, you needed a "late" checkout. As Jerry Seinfeld often said to George: "You, my friend, are an idiot".
MSCANTBEWRONG on 06/12/2009:
OK, let me get this checked out at 10 p.m. at night? That constitutes an additional night...check out is usually 11:00 a.m. They couldn't prepare the room to rent out to anyone else, the room was occupied so they couldn't reserve it for someone messed up...and were charged appropriately.
Ben There on 06/13/2009:
Anonymous on 07/02/2010:
Wow, you can't be serious can you?
FlShopper on 07/02/2010:
"Late checkout" is usually a courtesy, and it's usually 1-2 hours after normal checkout time. We stayed at a resort in Orlando recently and asked for a "late checkout" so we could enjoy some pool time before hitting the road. They extended our checkout till 1pm.
Staying till 10pm isn't a late checkout, it's an additional day no matter how you look at it.
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My L A S T stay at Le Quinta
Posted by on
We arrived late, my client speaks and travels to almost 175 cities a year staying at a lot of properties, I travel frequently as well.

The Property build itself as a wi fi ready and operable with phones working as well.

I am Sr. Management- With a booking and events services agency in Chattanooga, TN.

The WI-FI was down the land line phone in the room did not work, we were later moved to another hotel room the WI-FI still did not work- the room was under construction and not finished and the management were non existent. The bread was molded and the coffee cold at 8am. I called the 800 number opened a file of complaint about the room let the bread coffee thing slide- they never followed up. It ranks as one of the worst stays ever. I will sign an affidavit and I have another witness as to the pathetic conditions. Had it not been so late we would have gone to another hotel.

Our complaint number that was never responded too was 116 4528 it is in my name Aleq Boyle ( you may find me via Google/MSN search engines. NEVER STAY AT A LE QUAGMIRED INTA CRAPOLA- This is for any La Quinta as it was a corporate Property.

I followed the companies own policies regarding there failings. I was told I would be contacted by a management person this never did come to flurition: I called the main number again several days after the time line the company set,(That someone would respond to my horrid treatment, no one ever called- I was treated rudely and as if My business did not mater by a low class woman who Identified herself only as Adrian. A Ms. Jackie Burke is listed as a VP for Guest relations- I did attempt to reach her and never was able to speak to a "PERSON" I left a message she will know it is me. Adrian was the last final straw I attempted to work within the system and they do not give a rats ass. (I may have insulted rats by making the association forgive me rodents everywhere) I wish I had had a camera and a recorder.
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Starlord on 09/15/2007:
For someone in management, you display a really rotten command of the English language. Pray tell where are you in management, New Delhi, India or Rangipoor? Reading your review gave me a migraine headache. I tried once working under someone who worked on the same level as you, and ended up having to quit because a mental midget constantly acted like he was a big know-it-all, and he didn't know his butt from a hole in the ground.
keyjockey on 12/05/2007:
With a complaint like that its clear you've never sang Rapper's Delight on kerioke night.
scott3629 on 10/11/2009:
LMAO....I agree with the comments both of you made.
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Posted by on
LITTLE ROCK (BRYANT), ARKANSAS -- My family and I were traveling from Louisiana to North Arkansas for a weeks vacation and had car trouble as we were getting on to I-30 at Prescott. My son, Daughter and their families were following so we had that problem taken care of but we were all very tired so we decided to stay the night in Little Rock and get an early start in the morning. We were pulling 3 trailers (1 racing enclosed trailer, 1 utility trailer with ice chests, 4-wheeler, generator, 14ft. star craft aluminum boat and misc. tools and 1 utility trailer with a 4-wheeler). We looked for a nice upstanding motel because of things that were going to be left in the parking lot. We chose the La Quinta Inn in Bryant, Ark. which is located on I-30 and the 430 by-pass. When we checked in,(we got 3 rooms)we ask the desk clerk for a place that would be safe for our vehicles and trailers. "NO PROBLEM" he tells us and told us where to park. He gave us rooms and when my husband and I wlked into our room, it was dirty with dirty towels in the bath room floor, the tub was dirty and there was paper lying in the floor. By the way the beds were made. We called back to the office and told the clerk and he assigned us another room. So back to the office for more keys. Finally we got to bed. The next morning when my husband goes around where we were parked both utility trailers and every thing that was on them was gone. Made the report to the office and called the police and made a report with the officer. The Corporate (Risk Management) office got the report and 3 hours later I got a fax telling me they are not responsible for any of our loss. OH! and they DID have a security guard on duty from 12:00 p.m. till 3:00 a.m. He did not not see any thing, so he says. So please if you are traveling DO NOT stay at a La Quinta Inn. They are not responsible for any thing. That's what they told me. What was taken was ours and for someone to just drive in to a well lit place and no one sees a thing just floors me. Where was the security guard while this was taking place? Probably in the office with the desk clerk. PLEASE DO NOT STAY AT THE LA QUINTA INN. It could happen to you!!!!!!!
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Doe3001 on 04/08/2006:
Avoid using online travel agencies for booking when you travel: I’m spreading my horrible experience I had with EXPEDIA. Please read my case to avoid being the next victim of EXPEDIA:


Good luck travelers;
spiderman2 on 04/08/2006:
What does that have to do with this complaint?
Am I understanding that you had all this stuff on two open trailers and think the hotel should be responsible for it??
Ponie on 04/08/2006:
I live in an apartment complex whose parking area is very, very well lit with large flood lights. The local police make at least two passes per night through our lot. One morning when my neighbor was leaving for work, she found her 6-month old Trans Am setting on cinder blocks. Two airbags were removed, along with all her expensive audio equipment. Should we blame the local police for not catching this? No. It's in an open area and definitely the thieves waited until the police left after one of their pass-throughs. Can someone tell me what the following have in common: Delta Airlines, British Airways, Travelocity, Orbitz,, Northwest Airlines, American Airlines, Air Canada, La Quinta, DHL, Carnival Cruise Lines, plus many, many more which I've stopped counting? They all have the SAME comment submitted by Doe3001! I realize I respond to a lot of the letters here, but I don't place a 'copy & paste' post for each one of them. Doe3001, your canned remark has nothing to do with the majority of the complaints to which you respond. Maybe you should rewrite it?
Anonymous on 04/08/2006:
Amen, Ponie. Likely, it's another prank played by our site troll, slimjimjohnson2000.
viperpa33s on 04/08/2006:
Common sense will tell you to never leave open items lying around cause rule of law is, someone will take it. Most motels I know of have a disclaimer that they will not be responsible if anything is lost or stolen.
miketech on 04/08/2006:
Sorry that happened to you. I'm thinking that all motels would say they weren't responsible. I mean they rent you a $100 a night room maybe 3 of them but I don't think they would do that and want to assume the liability of your what sounds like $100,000 worth of stuff in the parking lot. I'm sure they would hope your stuff was OK in the morning, even had a security guard but sometimes crooks can be sneaky.
Slimjim on 04/08/2006:
Pirate, what the he!! does the poster's theft have to do with me? Idiot!
tander on 04/08/2006:
It sounds fishy to me to have a security guard and have all that stolen.
miketech on 04/09/2006:
So Tander are you implying that a security guard could have gotten on his cell phone and called a friend with a truck to come get the stuff? It is possible. Maybe even likely.
KenPC on 04/10/2006:
I am so sick of Doe's whining, that I am going to schedule a trip with Expedia as a protest.
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Bugs in Rooms
Posted by on
TUSCALOOSA, ALABAMA -- This is the La Qunita Inn in Tuscaloosa, Al. There were bugs in our room, sheets were not changed, pool closed earlier than posted, no clean towels, (had to go to the lobby ourselves to get them), breakfast not stocked. Nasty place
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