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LasikPlus Hurt ME! Dallas Lasik. I am still in pain
Posted by LasikPlus-sucks on 09/20/2007
After a group of friends told me about their success with Lasik at other clinics. I went to LasikPlus in Dallas because they were cheap. I do not know exactly what they did to me but I am in a lot of pain months later. I think maybe they did the wrong procedure on me. I keep telling them my vision is bad and they keep saying I see 20/20 which for sure I do not. They are rude when I want to talk to management and it is like trying to work with the government to get anything done. they will just not talk to me. I know they did something wrong and so do they.

It's incredible amounts of pain, it still is hurting after almost 2 months
Serious burning as if I'd put straight chlorine in my eyes

I was in a hotel room and my eyes were swollen shut. my fear was that this will be permanent

I know Lasik works and I know m any people who have had it. I just choose Lasikplus based on price and I guess you get what you pay for.
     
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Posted by bargod on 2007-09-20:
Your dealing with something as serious as your eyesight,so why on earth would you go for the cheapest option? I would want the absolute best I could possibly get no matter what the price.
Posted by Sparticus on 2007-09-20:
With our current health care system the way it is... it is tough for some folks who have to pay for such surgeries out of pocket. Cheap may be all they could afford.
Posted by Anonymous on 2007-09-20:
Agree with bargod.

On top of that, I would go directly to the ER the first sign of problem and they refuse to assist. If you can prove their fault, sue them for medical malpractice.
Posted by Anonymous on 2007-09-20:
Laser eye surgery and plastic surgery are elective surgery. Many insurance may not cover them or fully. Unless you have cataract and are going blind, they are not consider necessary live saving procedure.
Posted by moneybags on 2007-09-20:
Contact your state medical board. They oversee these clinics
Posted by Hugh_Jorgen on 2007-09-20:
You need to find someone else to give you a good eye exam to see what they did wrong. Is there a teaching school nearby that might see you and give you a check up? Good luck and I hope they can fix it - when it's done right it's amazing.
Posted by Anonymous on 2007-09-20:
If your insurance didn't cover the surgery and you chose to go the cheapest route, it probably would have been better to wait until you had saved up to afford a better option - however Lasik surgery is not 100% failsafe and there are known risks to having the surgery. I would also advise that you go to your regular optometrist and have an exam performed. If you are still experiencing pain months after the surgery, you need to take every precaution to have it corrected before you suffer from permanent injury. Don't wait around for LasikPlus to do something about it.
Posted by heaven17 on 2007-09-20:
"I went to LasikPlus in Dallas because they were cheap."

That kind of reasoning works when you're considering off-brand soup or something, but for your vision?
Yikes.
Hope you can get this resolved somehow.
Posted by Anonymous on 2007-09-20:
LasikPlus-sucks: The cheapest isn't always the best, especially for YOUR EYES ! You have waited 2 months ? I think you might have serious damage and you should go to the emergency room, even if you do not have money. Take care of your eyes.
Posted by Anonymous on 2007-09-20:
Thanks for telling us about your experience with LasikPlus. That's pretty scary. Hope your eyesight improves, but, as everyone else said, go, asap, and have someone check it out. I know several people who have had great success with this surgery. One didn't and they happen to live in Dallas too. You've got me wondering now. Moneybags is right on with their advice for you to contact your state medical board.
Posted by mdh7341 on 2007-09-20:
Pretty simple solution: just go get a second opinion. As with any surgery, there are certain risks, and possible complications. Per a LASIK information site, "While LASIK outcomes are overwhelmingly favorable, remember that there is still that fraction of less than 1% of people who do experience sometimes serious and ongoing vision problems following LASIK."

Just go to a different Optimitrist, and see if there may be a serious problem. Hope everything works out for you. Good Luck.
Posted by Starlord on 2007-09-20:
Don't go to an optometrist, they are specialists in fitting eyeglasses. You need to see a ophthalmologist, a doctor who specializes in diseases and conditions of the eye. The eyeball has no pain receptors, so there should be no pain. I had laser surgery on my right eye, and suffered some discomfort for about a week afterwards, but that was from the locking back of the eyelid while the surgery was being performed. You need a doctor right now, before something serious develops with your eyesight. Please let me know what you find out, but for Pete's sake, do not put it off.
Posted by linwish on 2007-10-31:
I agree. However, in this day and time, you have to assume that qulaified people work at these places and will give you professional care. And you may say, get what you pay for. But the truth is that even high priced health services are not wonderful either. You go into anything on a wing and a prayer! I went to Lasikplus in Austin. I still can not see clearly. I have called and called. I have been apologized to out the kazo. But they won't call me back even though they say they will. I have documented over 20 calls. And then they seem like I am bothering them. I don't know what to do either. Anyone wishing to have Lasik surgery needs to really choose well. It has been my experience that this place is not it!
Posted by lotus on 2008-01-27:
This sounds like a bogus complaint by a Lasik competitor. I used to work as a drug rep in the LASIK market in Dallas for a few years and know the different places pretty well (LASIK Plus by the way is not cheap and is one of the more patient friendly places in Dallas). Fake comments are very commen in this market. Be careful what you read, people. Like the comment from someone here stating the eye has no pain receptors. Wrong, it's the most sensitive part of your body. Fake posts are unfortunate because in the end it does more harm than good to consumers looking for valid information.
Posted by sf2008 on 2008-03-24:
Optometrists ARE doctors who specialize in ocular diseases and conditions and also prescribe glasses and contact lenses. Certain optometrists are more experienced in dealing with pre- and post-op refractive laser surgeries, so I would suggest you go to doctor who is more involved with LASIK.

Since Lasik Plus is the actual surgery center who you went to, they really should be the ones taking care of you. Having pain in your eyes this far out is definitely not something that should be happening (even though it is one of the most innervated areas of the body).
Posted by PepperElf on 2010-12-04:
Darrenmark if your company is so reputable they would be able to afford their own advertisements.

Not to mention... if a company is unethical enough to steal webspace in order to post their ads... why would anyone want to trust them with their eyes?
Posted by Lewis on 2013-08-24:
Do not be fooled by the Free Enhancement for Life. I had the surgery done a few years ago and needed enhancements. LasikPlus moved from Raleigh NC even though the doctor who performed the surgery is still in Raleigh NC. They are requiring that I drive 4 hours away and 4 hours back to have 3 or 4 exams just to let me know if they can do the enhancements. Then I will have to back there again for the surgery and 3 or 4 more post ops afterwards. Eight hours a trip total and possibly up to 9 trips.
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Lasik Surgery
Posted by Anuska on 03/07/2008
I have a different issue with my Lasik surgery performed by LasikPlus in Jacksonville, Florida. I went in to correct my nearsightedness and left farsighted. They over-correct my eyes and now I cannot see anything close by. I have to use glasses that make my eyes look like I am some kind of cartoon character.... besides, I do not see very well far away, everything is somewhat fuzzy. I keep on getting the run around from the surgeon... He tells me to wait 3 months and after 3 months he wants me to wait 2 more months before he will "try" to correct their mistake.....

Frankly, I do not feel safe to entrust my eyes to them one more time.....

Has anyone have had corrections done to the initial surgery? Did it work?
     
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Posted by Hugh_Jorgen on 2008-03-07:
I was told when I had my surgery a couple of years ago that I was right on the verge of needing reading glasses prior to the procedure and they warned me that the Lasik procedure might push me into reading glasses sooner than I would be otherwise.

I'm surprised they didn't go over that possibility with you - they told me at least three times and I had to sign a statement that I understood that specific risk (in addition to all the other risks).

As far as "touch up" surgery, my doctor includes that in his plan, but I have not needed it. But the morning I was there for my procedure, there was one guy there for follow-up surgery in one eye. He was still generally pleased with his outcome.

Best of luck.
Posted by jenjenn on 2008-03-07:
My friend had Lasik, and initially (after surgery) he had diplopia. He had a second surgery & it was corrected.
Posted by Anonymous on 2008-03-07:
I have a friend that had Lasik surgery and experienced similar problems. She was told to wait the 3 months. Luckily, after 3 months the problems cleared and she sees perfectly fine - no second surgery required.
Posted by DebtorBasher on 2008-03-07:
I had the lasik surgery a few years ago and they went over every known possibility with me, good and bad. They told me up front, that if I had the procedure done to correct my vision so I can see at a distance, that it would be a possibility that I may need reading glasses. I had Astigmatism. They told me about it, they printed up all the information and went over it again with me, they gave me time to ask any questions that I may have. They were great with the information. They also told me that it would NOT hurt, however I would feel alot of pressure...(and I did...as if my eyeball was popped out of the socket, but it wasn't painful)...They DID tell me they would be able to do one eye for nearsightedness and the other eye for farsightedness, but that I would have "halos" around lights when driving at night. I told them to just correct my vision so I can see at a distance, and I will use reading glasses, if needed. I followed all the instructions before AND after the surgery and never had a problem. And I still don't use reading glasses (Thought I'm planning on getting a pair).

One thing that is important as is with any kind of decision like this...CHECK OUT the place you are going to and CHECK OUT the doctor performing the procedure..go online and check his track record. I did alot of research before I went through with it, I asked alot of questions to people who have had it done in the past.

None of these places will guarantee success...but they are supposed to inform you of all possible risks known. I was told at the time that they were working on a procedure that would allow me to come back and have a procedure done that will correct my vision so I wouldn't have to wear reading glasses...they told me at that time, it would be about five years to perfect that procedure...so, people will be able to have it done without having to choose one or the other as far a nearsighted and farsighted correction goes.

They also made sure I understood, that the procedure will NOT stop the natural aging process of the eyes and glasses may be needed sometime down the road.

If I had to do it all over again, would I? ABSOLUTELY in a heartbeat!
Posted by DebtorBasher on 2008-03-07:
I'm not saying because I am happy with mine, that your review is not true...I think it's good that you posted this for others in that area who may be trying to do some research, if this particular place did not inform you of what to expect, I would want to warn people as well.

Good Post! Thanks.
Posted by Anonymous on 2008-03-07:
Anuska, I haven't had this done but have been thinking about it but with experiences like yours I am becoming very skeptical. My brother had it done a long time ago and swears by it. He's been seeing 20/15 for about 25 years now so it all seems like a 50/50 proposition still to me so I think I will stick with glasses for now.

Thanks for the review and I wish you the best with your issue.
Posted by Principissa on 2008-03-07:
My oldest son will most likely require lasik surgery when he becomes a teenager. He's got lazy eyes in both eyes requiring corrective lenses, and unfortunately they are not resolving on their own, so he will need surgery to strengthen his optic nerve. His right eye is 20/25 astigmatism and he's far sighted and his left eye is 20/75 astigmatism and near sited. His opthamologist fears that his vision will deteriorate with age, and we were told that by the time he is 15 that he will most likely be legally blind. Reading reviews like this is honestly making me not want to go through with the surgery.
Posted by anuska on 2008-03-08:
Thank you all for the helpful advice. Maybe I did not make myself clear with my experience with Lasik, I was told that I would need glasses to see close by, but my issue is that they over corrected my eyes and now I need glasses for both close by and far away. I hope they can correct this because I cannot stand using glasses all the time. In another note, my daughter lives in Connecticut and she had her procedure done at LasikPlus near her house. She swears by it and loves her 20/20 vision. I guess I was unlucky..... If you are thinking about Lasik, make sure you ask questions about the surgery and the surgeon. Good luck to all and again, thank you for your comments.
Posted by GeorgeInDallas on 2008-03-18:
Re: LasikPlus.
What I didn't like:
1) They used a laser machine, LadarVision 6000, that had been taken off the market by the manufacturer (Alcon). My vision wasn't good and required a second surgery (done on a Bausch & Lomb unit).
2) I only saw/spoke with the surgeon 10 minutes before the surgery - nice enough fellow, BUT all the evaluation, recommendations, advice - everything related to my Lasik surgery, recovery, expectations, problems - were delivered by an optometrist. Not sure having medical information dispensed by an optometrist. Especially one that didn't listen - seemed to be pushing some agenda instead.
3) My vision still isn't good. I said I'd be OK with wearing reading glasses, but I wanted my distant vision crystal clear. Now my close-up vision is pretty good, distant vision is poor, have a "floater" in my right eye that obscures my vision there.

What I'd do differently:
1) Stay away from "McLasik" shops. This looks like a franchise owned by an optometrist where the surgeon is simply hired come in on Fridays to run the machine.
2) Go where the doctor's name is on the door.
3) Don't waste time talking to anyone but the MD about your eyes and the surgery.
4) I talked with a number of people who were very happy with their Lasik surgeries, including my daughter, but I wasn't smart enough to go where they went.
5) Don't try to just save money. The good docs know what it's worth to fix your eyes, and they build in time for customer service into their fee schedules. Cheaper isn't necessarily better.

That's my experience. Hope it helps someone.
Posted by Anonymous on 2009-09-15:
I had laser eye correction about 8 years ago from OCB, Waltham, MA. The doctor said it was permanent and would last forever. It only lasted a few years. Now I need glasses to see far away again. When contacting the company I was met with rudeness and hostility. Apparently the doctor (Steinert) has since retired and is now living in Hawaii with his secretary mistress. Hope he's enjoying all the money he stole from his patients.
Posted by Keith on 2012-01-05:
The surgery itself shouldn't accelerate the onset of presbyopia. What accelerates it is the fact that these "practioners" will insist on overcorrecting one eye, and undercorrecting the other, so you get 20/15 vision right after the surgery, but can still see fairly close up. This will almost certainly have presbyopia symptoms right away.

I told my doctor *specifically* not to do the under/over thing, and the jerk did it anyway (like I wasn't going to notice). Typical arrogant doctor. Now the "under" eye can no longer focus on infinity.
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LasikPLUS Double the price in CT Was $2000 now $3800
Posted by Nucci76 on 06/25/2009
WEATHERSFIELD, CONNECTICUT -- I was interested in having eye surgery and I found a place I thought would be good with a reputable doctor with decent prices
However what I had found was a very frustrating misleading excuse for a high unnecessary price when they told me of a lesser price. Three people I know went for lasik eye surgery recently who is my aunt, cousin and a coworker all using LasikPLUS in Wethersfield Connecticut. Each had spent a total of $2000 dollars or less for both eyes and within the last 2 years. Shockingly I was quoted almost $4000 and my prescription is not bad 3.50!!! Why is it double in a year!!! The economic downturn and also now because of a fancy expensive laser they need to pay for which I don’t need is most likely the cause (a lesser technology would suffice). They have streamlined their prices at a cost of $1900 dollars per eye for everyone regardless of prescription. It used to be less than $1000 per eye. I had called and asked before the appointment about how much it would be and they said generally 2-3 thousand dollars so I made the "free" appointment got the "free" coffee ate the free breakfast bar and SURPRIZE this procedure is going to cost you 4 grand buddy!! Well not on my dime. On the upside the facility is nice and the staff was pleasant other than that for a facility that specializes only in lasik they should be a lot cheaper. Shame on you LasikPLUS doubling your price in a year’s time
     
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Posted by Anonymous on 2009-06-25:
You should have gone when it was $2000. Technology and other things do change.
Posted by madconsumer on 2009-06-25:
for as long as i can recall, the price has always been 2,000$ per eye and more.
Posted by Anonymous on 2009-06-25:
Just because the economy is bad for consumers it is worse for businesses. Prices HAVE to rise to keep up with maintaining costs. Run your own business then come back and complain about your customers complaining.
Posted by nucci76 on 2009-06-29:
I did look into prices in New York at the eye institude and TLC which are cheaper around $1600-$2500 FOR BOTH EYES. I will go there instead. Oh yea by the way I do run my own buisness and you must LOWER your prices to get the work nowadays not raise them. If you do not shop around you will pay $4000 for both eyes. Prices vary because of technology, however I do not need the latest and gratest Wavefront touchless which is rediculously expensive, also to only offer the newer technology only to charge more when older lasik is just as good is BS
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