Last Tuesday night/Wednesday morning, we had two feet of snow fall in our area, The truck started acting funny, with the battery light on the dash coming on, and the stereo/CD player acting up. We pulled into the Les Schwab shop in Chehalis, WA, fully expecting to be sold a new battery. After about fifteen minutes, during which time we learned how to put on our chains, the mechanic came out and said we did not need a battery. The battery checked out at almost 100% of the listed specs, and the charging circuit was working at full capacity. He said we probably had not been driving the truck enough to keep it charged up, and this was aggravated by the cold weather. A lot of other places would have sold us a new battery, even if ours was doing well. We will be back.
PORTLAND, OREGON -- 6 days ago I bought wheels from Les Schwab. I bought 14 inch wheels with 70 series tires. When I took a left, the control arm was grinding against the wheel. I went back to the store with my original wheels and ask them for a refund. They told me that the wheels were not guaranteed and I bought them at my own risk. They did not refund me and also charged me $120 for labor putting my original wheels back on.
This is not the first time they screwed me over. I gave them a second chance after replacing my shocks and struts when they didn't need to be replaced. My father was also told that his calipers needed to be replaced when they didn't need to be.
Needless to say, I will NEVER shop at Les Schwab again.