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Level 3 Communications, LLC

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Unsolicited Persistent Telephone Calls
Posted by RedBaron83 on 07/05/2010
DUMONT, NEW JERSEY -- Despite the fact that I am on the Do Not Call list, I was awakened at 0815 on July 5, 2010 - a legal holiday - by silence on the phone. I pressed "1" to talk to customer service but the message said that I should call back later due to heavy call volume. An hour later, I was awakened again by the same recorded message. This time I pressed "2" to be removed from their call list. A half hour later, I received a third call but this time there was a woman on the line who was obviously calling from a "boiler room" operation since I could hear many voices in the background. She offered me a "work from home" opportunity. I told her that I had not requested such an opportunity and I told her to remove me from their calling list. I'm going to report them to the FCC. I'm also going to contact their corporate HQ at 1-877-453-8353.
     
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Posted by madconsumer on 2010-07-05:
july 5 is not the legal holiday.
Posted by raven2010 on 2010-07-05:
Mad, it is in the sense that most federal, state, and local offices are closed today in observance of the July 4th holiday.

that said, "legal holiday or not", these calls are annoying.

OP, if you have ever done business with this company, (or checked an "affiliates-type" box on a website, etc) then the Do Not Call list does not apply. You must specifically opt out of calls from this place.
Posted by Nohandle on 2010-07-05:
Raven, are you saying I won't get my mail today? I know at one time banks were not allowed to be closed 3 days in a row. Perhaps that had changed since everything else has.

RedBaron, wait until the political season gets into full swing. You will be bombarded with calls until you want to shout. Yes, politicians exempted themselves from the NDNC list as were any companies you had ever done business with. Have you ever done business in the past with this outfit? Aggravating is an understatement for those calls.
Posted by raven2010 on 2010-07-05:
No mail, sweetie, sorry. As for banks, mine is closed. However, they WERE open on Saturday. I am pretty sure the three day rule is still out there, will go dig.
Posted by Slimjim on 2010-07-05:
Bottom line, this person is on the do-not-call list. Not only was she called anyway by a company possibly not buying the down-loadable lists as required, but on an observed holiday and a bungling predictive dialer. I wouldn't blame the poster for filing a complaint. Cold calling is so lame anymore.
Posted by PepperElf on 2010-07-05:
Contact the FTC: http://www.ftc.gov/

most likely it's an illegal company anyway if it's violating DNC
Posted by spiderman2 on 2010-07-05:
http://www.state.nj.us/lps/ca/donotcall/dnconlinefrm.htm

Make a complaint with the Attorney General's office in New Jersey. They regulate these things.
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Annoying Calls
Posted by Dsrtflwr11 on 03/18/2013
BRIDGEPORT, CONNECTICUT -- They keep calling my residential phone offering ways to bring in more business. I'm on the do not call list. I've pressed 2 numerous times to be taken off their list, but they keep calling. I pressed 1 and asked to be removed from their list and explained that it is a residential number. Again, today they called. I pressed 1 and before I could say more than a few words the guy hung up on me.

Now I'm going to find out if there is any legal action that can be taken against this company.
     
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Posted by Alain on 2013-03-19:
There is a way to take legal action against them, but it's long and laborious. You can check out http://www.fcc.gov to see what they might say about it. We get obnoxious calls from Level 3 (they aren't the only sales call broker that does this), too, despite being on the no call list. It turns out these companies don't really care if you're on the list, they'll bother you anyway. On the rare occasions that they have to actually pay a fine, they just chalk it up to the cost of doing business and keep on doing it.
Posted by Cora on 2013-03-25:
I've had calls like that and it is indeed frustrating, especially when you are on the Do Not Call list. But like what I did, you can easily file a complaint with your state attorney general to have these callers investigated. Report the phone number to http://www.callercenter.com as well, to raise a warning.

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