Table extender is broken and there is no way for me to fix it and I have a warranty through Levitz with Guardsman but they are saying I am not covered. 5 Replies - Latest reply on 04/02/2008Add reply
Merchandise purchase experience
MODESTO, CALIFORNIA -- I wrote the following letter to the CEO of the Levitz furniture company, Mr. Larry Zigarelli on 8/26/2007 regarding my purchase and delivery service issues hoping for response from him or someone in his ... read full review1 Replies - Latest reply on 05/27/2010
Terrible Customer Service
SAN DIMAS, CALIFORNIA -- I went to a Levitz store about mid-may and found some couches I really liked, but they were a little expensive so I decided to go home and talk to my roommate about it. The sales person said I could order ... read full review
I worked for Levitz...
CALIFORNIA -- I spent several horrible years working for Levitz, and from seeing the inside of the company, I would not recommend shopping there. First off, for all of you who are receiving damaged furniture and dealing ... read full review6 Replies - Latest reply on 02/26/2007
Despite bad reviews on this site, we discovered a company on the mend. Their delivery was extremely prompt, its product, a beautiful couch arrived in perfect condition.
1 Replies - Latest reply on 12/30/2006Add reply
We are very happy with the company, and I would say that they have pulled their socks up.
NEW YORK, NEW YORK -- I bought a mattress set last week at the store near Union Square in NYC, and the salespeople told me an elaborate story about how the truck gets to the store at 8:00 a.m., drops off new merchandise, picks up deliveries, and is on the road by 9:00 a.m. They told me that I would be the first delivery and promised to be there by 11:00 a.m. today. Well, guess what! The store doesn't even open until 10:00 a.m., and that is when the truck first gets there. Nor was I the first delivery. By the time they got to my house at 1:45 p.m., I was long gone. But not before I called the store and spoke to the manager, who told me that I was a liar and that the salespeople would not have told me that. I just went to Macy's and got a much better mattress, at a great price, from a truthful salesperson, with free delivery. Levitz totally sucks! 1 Replies - Latest reply on 08/02/2006Add reply
Standing behind warrenty (NOT)
GLENDALE, CALIFORNIA -- Purchased over 3000.00 of funiture from Levitz in May 2005 and was delivered in June 2006. In less than a year the funiture is broken down and of very poor quality. Called to have funiture returned and ... read full review4 Replies - Latest reply on 11/06/2006
I second the feelings of the writer of the complaint regarding Levitz's insurance company Stainsafe. I signed up and sure as the sun rises. A problem arose on the leather chair. After lots of calls, some ... read full review3 Replies - Latest reply on 03/05/2009
Purchase of furniture
PORTLAND, OREGON -- I havae cut and pasted my letter to Levitz. Please note: I still have not received a response from Levitz and continue to call daily.
Let me begin my experience with Levitz.
First of all, I ... read full review2 Replies - Latest reply on 06/01/2006
Problems with levitz
UNION CITY, NEW JERSEY -- Hello, I am writing this on behalf of my Aunt is who a senior citizen and cannot speak fluent English. On October 15, 2005, My Aunt went to Levitz in NJ and purchased a complete dining room set. The ... read full review1 Replies - Latest reply on 04/22/2006
Delivery and Customer Service
GARDEN CITY, NEW YORK -- I beg anyone who reads this, do not purchase anything from this store. My wife and I purchased a dining room set on Sept. 10th 2005. We have not received the furniture yet. All we have gotten are form ... read full review1 Replies - Latest reply on 03/07/2006
Customer Service Nightmare!
CONNECTICUT -- I too have had nothing but trouble since ordering from Levitz. In short we ordered a dinning room table and buffet on July 6th 2005, and after multiple delays it was finally delivered on Dec 3 2005...of ... read full review
No delivery NO money
PENNSYLVANIA -- My Husband and I had put money down on a sofa at the Downingtown PA Levitz. Delivery was to be made the day after settlement in our new home. Which would have been on October 20th or so. We visited the ... read full review3 Replies - Latest reply on 01/17/2006