LG Dishwashers

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1.5 out of 5, based on 2 ratings and
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"Life is not good" with this LG Dishwasher
Posted by on
Rating: 1/51
We bought an LG dishwasher and have been unhappy since almost day one! The problem is the design. There's these little wheels that continuously pop off and makes the racks go off track. Try putting these back on after the racks are loaded w dishes and you can't even see where to put them on. That's after you have to lift the bottom rack to find the darn things once they pop off. It's an everyday annoyance to load and unload the dishwasher. We've had new wheels and new racks sent to us that did absolutely nothing to solve the problem.
Just called LG today and each step up I went in the process I got someone even more unknowledgeable and unwilling to help than the one before. After speaking w three different people including 2 in "Executive" Services I got absolutely nowhere and am now more frustrated than before. What kind of company has the saying " Life's Good" in their advertising and could have not only a poorly designed product but customer service that is even worse. Trust me- you do not want to deal w a company like this. Will absolutely never buy another LG product!
     
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Elaine on 2012-06-08:
LG sucks as do all their appliances. Never never buy product made buy this company!!!!! How do they expect to stay in business? I have a dishwasher , fridge and stove there is always something wrong with them and it's almost cheaper to buy new appliances than get the repairs done,
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LG Dishwasher & Refrigerator/Freezer Icemaker
Posted by on
Rating: 2/51
SMYRNA, GEORGIA -- When remodeling a kitchen and laundry room, we selected LG appliances. Within 2 years the motor in the Dishwasher died. At the same time my mother was terminally ill in the hospital. I made the mistake of having the motor replaced, which ultimately cost almost as much as a new machine.

The ice maker in the Refrigerator/Freezer works intermittently. Especially in the winter we have to constantly turn it off and restart it to encourage it to continue making ice. No ice now for over 3 weeks as the usual techniques do not work.

The washing machine is beginning to show a leak which I find ominous in light of my previous experience. I will never purchase LG again.
     
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Venice09 on 2012-02-03:
Three for three. That's not good. It doesn't sound like your appliances are well made. They should last longer than two years.
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LG Appliances are crap
Posted by on
In March of 2008, my wife and I bought an LG dishwasher, refrigerator, washer and dryer. Since that time, the heater in the dishwasher went out within 16 months of purchase. A couple of months later, the door spring broke and had to be replaced. We paid about 700.00 for the dishwasher and have stuck about $450.00 into it. About two months ago, the ice maker in the freezer broke causing water to pour all over the items in the freezer and then freeze solid. That was another $250.00 to repair. I will never buy an LG appliance, and urge anyone reading this complaint to do the same. Don't even think customer service is going to help out - they don't.
     
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momsey on 2011-02-16:
I'm surprised, just because we've had an LG washer and dryer for probably about four years now, and have had no troubles. *knocking on wood*
appspecialist on 2011-05-13:
LG is known for having superior washers and dryers but as for fridges they aren't to highly ranked. Two years is the estemated time of life for most newer appliances. Putting new parts in can extend its life though. If you know what parts you need just call 877 650 2121. They can help you order the parts you need.
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LG Appliances Suffer very poor reliability
Posted by on
We were so happy to buy these "high end" ubber-premium stainless steel appliances for our new upgraded kitchen. Within a few months, both the dishwasher and fridge began to have problems. We had a hard time getting service people out because they were so busy! Apparently, we were not alone! The phone people for LG are curt and demeaning. I do know how to operate a dishwasher, and no, it isn't working! NOTHING happens when you try to turn it on! The phone center people are totally unfamiliar with the products. We bought ours at Home Depot, but they have not been helpful because all they can do is give you LG's number. We have to replace our 18 month old dishwasher. We'll be very, very careful this time. High price does NOT mean dependability.
     
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ALMitt on 2010-07-23:
Greetings,

I have had multipal items break down on me, very early on from LG. My recommendation is research and buy from another company OTHER than LG or you will be sorry.

--ALMitt
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Stinking Dishwasher
Posted by on
I bought an LG dishwasher, washer, dryer, and refrigerator. God help anyone else who ever does the same. It's a total nightmare!!! LG is the most unresponsive, hard to work with, inhuman, irritating company I've ever tried to work with. The dishwasher smells so bad I can hardly open it without gagging. I rinse all of my dishes off before I put them into the dishwasher and run a cleaner in the dishwasher periodically. Still, it smells to high heavens!!! I wish I had my old Whirlpool back! I bought these at Home Depot and they also have not been responsive. An LG repair person came to my home twice and said the dishwasher worked (mechanically) so they could not do anything about the odor. It was just my problem to deal with. I called LG and was very professional and kind. The customer service people were rude and would not allow me to speak to a supervisor. Never, have I been so frustrated. The sales people at Home Depot gave me a song & dance about how wonderful LG was. Whatever you do, don't believe them!
     
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Anonymous on 2009-09-28:
My LG refrigerator works great. I hope nothing goes wrong.
dan gordon on 2009-09-28:
a manufacturer makes a product, what are they supposed to do about a 'smell?'. What kind of manufacturing defect are you claiming? Surely a decent repair guy could suggest something to eliminate a smell.
Anonymous on 2009-09-28:
I am trying not to laugh. Is it possible a mouse died beneath or behind your unit? Or some food is stuck in your trap and has decayed. I don't know what kind of material a dishwasher could possibly be made with that would stink.
Eloise on 2009-09-28:
Home Depot sells the dishwasher they don't make it or repair it. You'll need to speak to LG for that! All in all LG has some great products so I don't think they were giving you a 'song & dance'. I think the problem is either behind or under the unit. It shouldn't be much of a problem to pull it out and look.
Bridget on 2013-06-14:
I have the same problem. The smell is so gross I gag when I open the door. We had a repair man out and he could not find anything wrong. There are many people out there with the same complaint. There must be something wrong with the LG stainless dishwashers. We tried everything to get the smell to go away. It helps for a few days but then the smell returns.
Barbara on 2013-06-20:
Same thing here. Once you start loading dishes (which I just about clean before putting them in the dishwasher) it starts to smell. I don't have the smell after a wash just when you start loading. checked the trap and the screen....nothing. This dishwasher is only 6 months old. It's very frustrating.
Donna on 2013-07-15:
Same thing here, going to try the vinegar and baking soda then leave the door open a crack, hopefully that will help! I rinse all my dishes off completely before putting them in , so much so my husband complains I rinse them too much so I know it cannot be food particles. Any other ideas would be appreciated!
brat snilloc on 2013-08-29:
SMELL! The LG has a fatal flaw. It does not "self flush" its own filter screen. You can vinegar and clean and sanitize and beg all you want. There is no way to use the LG dishwasher without the machine catching small food particles and ROTTING! And LG knows this and will not do a darn thing. I want my junky 20 year old pink front dishwasher back!
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Dishwasher and Over the range microwave issues
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We bought our LG appliances from Home Depot in January 2009. We had the oven warming drawer spark and die within 3 months of purchase. We have had the dishwasher fixed for leaks 4 times. We have decided to replace it since it has begun to leak again. LG sent the repair company the wrong part the first time which lead to a month long wait. Once fixed-which they tell me was too much steam coming out the bottom which lead to the water on the floor-not so-it poured water once again! The steam no longer came out the bottom-but the water still does. Just last week, the electronic board in the microwave died. Now the warranty is up and it will cost me as much as a new microwave to replace.
Now, I have heard from the repair company this is normal for LG. They also tell me the compressor in the refrigerator is a big issue. My fridge has been perfect-that is my only appliance in excellent working order. It is quiet and efficient. Unfortunately-I now have to replace the whole kitchen. I need 4 dependable appliances-not just one.
     
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LG Electronics Sucks
Posted by on
I bought an LG Dishwasher and this piece of S... just does not work.

LG's customer service has been trying to figure out why this does not work, why my dishes are very dirty after coming out.

LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
LG Really Really Sucks.
     
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Anonymous on 2009-08-07:
Is it plugged in?
qualityappliance on 2009-08-08:
The drain is plugged up or there is no air gap installed.
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Dishwasher upscale/tall
Posted by on
Aprx 2-1/2 years ago purchased LG Dishwasher. Very, Very Quiet & everything worked well. "After" my purchase I read some negative reviews. Everything was working well so I thought I beat the odds. I was very wrong. From very, very quite it changed to very, very noisy. Seven times more noisy than any of our previous dishwashers. Was told it would cost $453.00 to replace motor. I wasn't going to throw good money after bad. Be warmed! Don't buy the LG Brand.
     
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Dishwasher
Posted by on
What a disappointing purchase - we bought the top of the line, stainless steel LG diswasher. Within 2 years it stopped working - had to pay $120 to get a repair person to tell me that the heating element was literally in pieces and would cost $200 just for the part replacement. When I called LG they were very unhelpful and told me as it was not insured they could do nothing for me.

I complained that their product was faulty to begin with as this should not have happened in just two years of use.
     
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Helpful on 2010-09-11:
I'm sorry to hear of your difficulties zsa, but the agreement you made with the manufacturer and retailer, at the time of purchase, was that the product was to run free from defects for a year. Beyond that time, you would cover any cost for parts and service. Please correct me if I'm wrong, but unless there was some form of extended service guarantee involved, you're the one that is rightfully on the hook for the cost of the repairs.

When you purchase further merchandise, consider the manufacturer's warranty coverage, along with the extended service coverage that is usually available from most retailers. I've got an article under my blogs entitled "Buying Right" that you may want to study.

Best of luck.
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LG customer care
Posted by on
I bought a dishwasher three 1/2 years ago, with an extended five year warranty.
The dishwasher broke down four weeks ago, LG wasn't able to provide the replacements parts, kept sending the wrong parts. Finally LG said they would
replace the dishwasher. I paid $1200, LG offered $850. LG can't repair their own products and the customer has to pay.

I called Customer Care and what a joke!! No help what so ever, I will never buy a LG product again.
     
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