WARREN, OHIO -- Life is NOT good with an LG dryer. My husband and I purchased a front loader LG 4.0 ultra-capacity dryer less than 2 years ago. Shortly after the warranty expired the dryer quit working. It was down for 6 weeks after a missed diagnosis and incorrect parts sent by the manufacturer. Less than 6 months later, my dryer has quit AGAIN! Our repair man called LG and asked if they would be willing to replace the problem parts and was told we would have to purchase them a second time as LG parts are only warrantied for 3 months. So much for a standing behind your products, LG! I am so disappointed. I wish I had kept my 15-year-old Whirlpool dryer, that had NEVER had a repair.
MISSISSAUGA ONTARIO -- Makes LOUD noise due to defective rollers. Warranty expired and tried taking it apart myself - no problem. However the LG parts department will NOT sell me the parts... I need 4 Rollers. They are forcing me to hire their service people and to top it off I have to wait a full 7 days. Kenmore, Whirlpool and several others will sell me parts but LG (Life's Good) will NOT. They should change their name to LS (Life's **). I will NEVER buy LG anything ever again!
BALTIMORE, MARYLAND -- My LG Dryer is not even 3 years old and now my dryer is cracked and I just don't understand why it did that. The piece that was cracked came off the other day so now I have a hole in the front of my dryer. I have to replace the drum. There is nothing wrong with the anything else except that it never really dried the clothes like it said it did but I have to keep it until I and afford another dryer but I will not get another LG.
Our LG dryer's stainless steel tub cracked at the seams and the rollers failed in less than four years. LG refused to even supply the parts free after the repair facility asked them too. So we must make an expensive repair or trash unit. We will never buy LG anything again and will tell everyone we can about their crappy products and the fact that they don't back them even when it is an obvious manufacturer defect!