DO NOT BUY LG!!!!!!
WARNING, WARNING, DO NOT PURCHASE ANYTHING FROM LG!!! Life's not so good if you do.
I purchased a LG smooth top electric/convection oven in October of 08 and paid almost $900.
Have had spots in ... read full review3 Replies - Latest reply on 12/01/2013
My ice maker in this refrigerator stopped suddenly 4 months ago after owning for 2 years without issue. I looked on the internet and found many complaints about this same issue. I have tried and failed to get LG to fix this as this is clearly a manufacturing defect. I found an actual solution at http://www.fixya.com/support/t2849400-ice_maker_not_making_ice
The solution by ocean33 worked with ice being made in less than 24 hours! The posted solution shows photos of where to make a hole and I had my husband drill a small hole and it worked! The hole can't be seen unless you look there and since the cost of fixing would have been outrageous for an already expensive fridge, I figured we should take the chance and so glad we did!!
I WORK FOR AN APPLIANCE DEALER AND DO ALL PARTS ORDERING. I AM VERY DISAPPOINTED WITH THE SERVICE (OR LACK OF SERVICE)I RECIEVE WHEN "TRYING" TO ORDER PARTS! WE ARE A REPAIR CENTER AS WELL AND TRYING TO ORDER PARTS IS WORSE THAN TRYING TO PULL MY OWN TEETH! WE DO NOT SELL ANY LG APPLIANCES AND TELL OUR CUSTOMERS THE TRUTH ABOUT LG...THEY DO NOT CARE ONCE YOU PURCHASE THEIR PRODUCT. I AM A TOP NOTCH CUSTOMER SERVICE PROFFESIONAL AND LG MAKES MY JOB MORE DIFFICULT. IT'S HARD TO BE TOP NOTCH WHEN YOU ARE DEALING WITH AN UNAPPRECIATIVE COMPANY SUCH AS LG. MAYBE THEIR "LIFE'S GOOD" BECAUSE THEY GOT YOUR MONEY AND RAN!! MY PROFFESIONAL OPINION IS.. DO NOT PURCHASE ANY LG PRODUCT UNLESS YOU WANT A HUNK OF METAL SITTING AROUND YOUR HOUSE JUST- A- WAITIN ON REPAIR!!!!2 Replies - Latest reply on 07/24/2010Add reply
The washer damages clothes. I called L G and they sent two service techs out and said that the machine had a flaw and there was nothing that they could do to fix it. I called L G three times with this ... read full review6 Replies - Latest reply on 10/05/2013
We purchased a LG cell phone from Verizon, and the unit broke at the hinge of the flip phone. Verizon sales representative stated that this was a known defect, however there is nothing that they would do about it. We had to purchase a new phone, and by the way, was not LG. Its JUNK. Add reply
MICHIGAN -- We purchased a new LG top end unit at that time. Within 30 days it became very noisy. After 2 months we finally got it fixed under warranty. It was a small plastic bushing broke from the factory. Worked fine for a month or so and became noisy again. Checked with the factory service rep and he stated they had issues with this before. After much complaining, the appliance store delivered a new unit, turned out to be a dented unit, but we accepted it. This also became noisy after less than 60 days of operation. LG wouldn't respond to my email and the sales rep as good as suggested I was a liar. The warranty is off and the appliance store is gone.
3 Replies - Latest reply on 07/23/2007Add reply
My only recourse is to steer my customers and acquaintances from purchasing anything from LG.
On March 11, 2011 I bought a brand new LG washer from Home depot. When the washer was delivered 6-days later (March 17), it was damaged and I did not take possession of it. LG/Home depot’s delivery ... read full review3 Replies - Latest reply on 03/25/2011
In March of 2008, my wife and I bought an LG dishwasher, refrigerator, washer and dryer. Since that time, the heater in the dishwasher went out within 16 months of purchase. A couple of months later, the door spring broke and had to be replaced. We paid about 700.00 for the dishwasher and have stuck about $450.00 into it. About two months ago, the ice maker in the freezer broke causing water to pour all over the items in the freezer and then freeze solid. That was another $250.00 to repair. I will never buy an LG appliance, and urge anyone reading this complaint to do the same. Don't even think customer service is going to help out - they don't.2 Replies - Latest reply on 05/13/2011Add reply
Don't buy LG
I purchased an LG Gas Range at Home Depot less than two years ago. I also purchased the extended warranty which I was told covered the item from head to toe! Within 6 months 2 of the knobs kept falling ... read full review4 Replies - Latest reply on 08/20/2012
OVEN PAINT FALLING OFF
HUNTSVILLE, ALABAMA -- I bought a new LG stove in 2010 the paint began to scratch off. I called LG to ask for assistance and was given a TOUGH LUCK YOUR PROBLEM answer by a rude "supervisor"
PLEASE WE ALL SEE THIS EVERYDAY ... read full review5 Replies - Latest reply on 12/21/2010
LG - Don't Lose the Receipt
ENGLEWOOD CLIFFS, NEW JERSEY -- I recently purchased an LG window A/C unit, model LW1210ER, 12K BTU. It worked very well for about two months, then something snapped inside so that it vibrates violently, so much that it could shatter ... read full review4 Replies - Latest reply on 09/20/2012
LG ice make issues
Refrigerator is about 2.5 years old. Ice maker worked correctly for the 1st year of ownership. Then ice bin began to overfill with ice and excess water (which froze in to blocks of ice). Unfortuantely ... read full review
Do not purchace any LG mini split air conditioners, it is very hard to get parts if you can get them at all. There is not any customer support from LG, just try going on there web sight. Add reply