LG Doesn't Care
HUNTSVILLE, ALABAMA -- We have had to replace our Lg French Door Refrigerator for the 3rd time in as many years. We had failures of the water line, ice maker, fridge gaskets (now redesigned )and freezer gaskets. Lg refused ... read full review5 Replies - Latest reply on 10/15/2011
The washer damages clothes. I called L G and they sent two service techs out and said that the machine had a flaw and there was nothing that they could do to fix it. I called L G three times with this ... read full review6 Replies - Latest reply on 10/05/2013
Gas range knob
WARWICK, RHODE ISLAND -- We had Home Depot remodeled our kitchen and they provided us with selections for gas range, dishwasher and refrigerator. Needless to say my wife and I were frustrated that all three apliances had a part ... read full review5 Replies - Latest reply on 11/23/2013
On March 30, 2009 I purchased an LG 24,500 BTU Air Conditioner from Home Depot The warranty through LG was for five years. It worked great for the first year the next year however the middle fan speed didn't work We called LG and they said they would send someone to fix it, they never came. Then this year the High Speed fan went out and We called LG again and we gave them the model and serial numbers and they said it wasn't that air conditioner. Well long story short they told me that They couldn't find no one to fix it and they couldn't send me a new one so they told me to try Central air I said no because we got the house quoted at 2,500.00 that's without tax. So I write this to tell people avoid LG Ait Conditioners use Fridigidaire like my son told me to do.2 Replies - Latest reply on 08/25/2011Add reply
Two months ago I purchased a new LG Vortex Smartphone. It started having problems with the touch pad not working properly. I took it back to Verizon Wireless. All they did was remove and reinstall the battery and "upgrade" the software. The phone would not disconnect from a call. If I got someones voicemail, the only way I could disconnect from the call was to shut the phone off. After 2 months of screwing around with it, I asked to have it replaced. The Verizon store gave me a number to call. They said that a phone would be mailed to me. I was to activate it and mail the defective phone back. When I got it I discovered they sent a USED "CERTIFIED, LIKE NEW REPLACEMENT". I did not spend over $300.00 for a used phone. Had I wanted a used phone, I would have bought one on Ebay. A call to LG was less productive than Verizon. They explained they might "get back 200 phones, go through them to repair the defect, then certify them as LIKE NEW to use as warranty replacements. I will never purchase another LG product. BUYER BEWARE! 1 Replies - Latest reply on 07/28/2011Add reply
My LG 42" plasma TV failed within a couple years of purchase because of a board failure. LG won't warranty repair TVs over a year old. Well, someone filed a class action against LG in the New Jersey federal court (Newark) for defective LCD and Plasma TVs.
1 Replies - Latest reply on 07/26/2011Add reply
I found the information when I googled "LG class action."
I received a new state of the art bluray player, wireless, 3D, HDD everything you could want in a new system. Hooked it up and enjoyed it one weekend, great pictures, features and fairly easy to set-up. ... read full review2 Replies - Latest reply on 07/27/2011
You can reset your washing machine computer by unplugging it for a long time. The replug it and see if that helps. LG makes crap and they charge a lot of money for it. I am using my second washing machine. The first keeps throwing something in the pump.
1 Replies - Latest reply on 04/27/2011Add reply
I am hoping the newer one is more dependable. But the reset may be all Miami needs.
On March 11, 2011 I bought a brand new LG washer from Home depot. When the washer was delivered 6-days later (March 17), it was damaged and I did not take possession of it. LG/Home depot’s delivery ... read full review3 Replies - Latest reply on 03/25/2011
In June 2008 I purchased this frig. and in March of 2011 the main circuit board died. The repairs cost me $359.64, $50.00 of this bill was for a service call. When I talked to the LG people earlier, I was told they would send one of their service men and that their service call would be $100.00.
You can bet that I will never have another LG product and that I will tell everyone to stay away from this trash.
In March of 2008, my wife and I bought an LG dishwasher, refrigerator, washer and dryer. Since that time, the heater in the dishwasher went out within 16 months of purchase. A couple of months later, the door spring broke and had to be replaced. We paid about 700.00 for the dishwasher and have stuck about $450.00 into it. About two months ago, the ice maker in the freezer broke causing water to pour all over the items in the freezer and then freeze solid. That was another $250.00 to repair. I will never buy an LG appliance, and urge anyone reading this complaint to do the same. Don't even think customer service is going to help out - they don't.2 Replies - Latest reply on 05/13/2011Add reply
We bought our LG range less than 3 years ago, along with all of our LG kitchen appliances. We have been extremely unhappy. The dishwasher doesn't work well and molds if you leave it closed too long after it's done running. The microwave cannot defrost something without leaving a frozen center with cooked edges.
The most recent development, though, is that our oven/stove will not work at all. I only use it 3-4 times/week. But in less than 3 years it is broken. We have been trying with LG for 4 weeks to get a part for it, and I was informed this morning that it would be another 2-3 weeks. I can't get anyone there to do anything. I understand that the warranty is over, however, I don't know anyone who spends almost $1000 on an appliance with the expectation that it will break within 3 years. The service person who was supposed to come fix it has been a giant jerk too. He is employed by LG, not outsourced.
Never again will I buy LG products. I can't wait to be able to replace it all!!!