Should Be Punished
MISSOURI -- Liberty Mutual is my husband\'s company workers comp carrier. My husband was at work on 3/18/09 and was hurt (2 witnesses). He went to the hospital, went to his own doctor and received a script that he ... read full review
I became disabled in 2005 due to 3 medical conditions that do not allow me to work. Liberty Mutual payed my benefits for approx. 1 yr while I applied for SSI. When my SSI was approved after appeal Liberty ... read full review
Liberty mutual denied my payments after paying for coverage for 23 years. I am now on social security disability. My health has declined drastically I lost my income, job, health insurance and pride. I should have had 3 years to resolve my health issues.
1 Replies - Latest reply on 06/19/2011Add reply
But without health insurance all treatments stopped. Now I have more severe problems.
MARYLAND -- I went online to Liberty Mutual's website to register my new personal liability policy and pay the premium. I kept getting error messages so I called customer service. The rep verified it was a valid policy and didn't know why I couldn't register it. I asked for tech support. After being on hold a very long time she gave me phone number that she said was for tech support. It turned out to be an agent who wanted to sell me a policy.
1 Replies - Latest reply on 08/05/2008Add reply
On my own, I located the tech support number and was told that this type of policy cannot be paid online. Why didn't the rep know that? Also, they had the wrong amount for my homeowner's policy.
Of course, the amount on their web site was too high which they verified but never got around to correcting.
Please remove me from your mailing lists and maybe save someone who is lured in to buy insurance from this co a few pennies.
When i needed auto insurance i contacted your co and was pleased with your ... read full review2 Replies - Latest reply on 09/16/2010
SACRAMENTO, CALIFORNIA -- After the City of Sacramento changed their flood zones, my home no longer needed flood insurance.
1 Replies - Latest reply on 05/30/2005Add reply
I called Liberty Mutual to inform them; of course they never took care of it, tho' they said that they did. I had already thrown out the letter from whatever agency (I no longer remembered who they were) when Liberty Mutual called to tell me that they needed the letter faxed to them (they waited 2 weeks to discern this).
The woman I originally spoke with told me she had taken care of the problem. So, I had to contact my mortgage company to get another copy of the letter.
So far, I've faxed this to Liberty Mutual 3 times since February (it's now 5/30). No response, but they sure are still charging me for flood insurance (which costs as much as regular house insurance).
I will likely be buying another house next year, at which time I'll be switching to another insurance company. Since I also have this nightmare excuse for a business for my car insurance as well, I may just do the extra work now to transfer out of Liberty Mutual's rat's nest.