A Great Experience All The Way Around
LAGUNA HILLS, CALIFORNIA -- After missing my delivery call because my 9 year old answered and took an incomplete message, I went online to see if I could find the delivery service's phone number. Seeing unhappy review made me nervous, as my furniture was supposed to be delivered today. I called Customer Service at 9 A.M. today. Marianne was courteous and helpful and told me my delivery was scheduled between 11-3. My 2 delivery people arrived at 12;05, and were helpful, courteous, and professional. They set everything up where I asked, and even helped me move one of my own pieces out of the way. All pieces arrived in excellent shape, one week after placing my order, in the time frame that had been set up in the store. My sales person, Tony, at Laguna Hills was helpful with dimension tear sheets, and I felt like he was trying to help me find the right pieces for my room and it didn't feel like a hard sell. I had a great experience all around, and would shop Linders again.
I did not experience any bad issues as other users had stated with their delivery experiences. I wish I had got the names of my 2 delivery personnel, as I would like to commend them on their helpfulness, timeliness, and courtesy! Thanks! Michele