TORRNACE, CALIFORNIA -- I will make this short and sweet. Horrible customer service, lied to by everyone at every level, no returned phone calls from the manager of the Torrance store or corporate manager **. ** of the Torrance store lied to me on numerous occasions. My problem was simple but could not be resolved. Once they have your money they simply do not care! All their promotions are a SCAM! I will also be reporting them to the Better Business Bureau. I have absolutely no idea how this company is in business, they should have been shut down. Worst experience ever! Do Not Buy From Them!!!!!!
CALIFORNIA -- It looks like these guys are finally going out of business, and despite that, they're still trying to screw everyone that walks through their doors. Really crappy furniture at over-inflated prices. There are NO DEALS HERE AT ALL! You're better off going to Living Spaces or Ashley and paying their regular prices - besides, when they do close their doors, there will be no one to complain to or get service from. STAY AWAY FROM THIS SALE!
FULLERTON, CALIFORNIA -- Don't be fooled by this furniture rip-off! They have cheap furniture from China at waaaay over-inflated prices. No wonder they are going out of business. They screwed their customers for years, and now they are paying the price, and with all stores finally closing you won't be able able to return or get service. Beware!!!
We purchased a bedroom set that we were told to call 30 days prior to needing it delivered and they would have it to us. Here we are 4 months later with no bed. They won't offer a refund due to accepting partial delivery. The customer service has been horrible and they won't even accept the bed back. They make promises they can't keep and I hope you decide not to buy anything from them based on of this review.
CERRITOS, CALIFORNIA -- These guys pulled a classic bait and switch on us. They told us our couch would be ready in 3 weeks and then they delayed the delivery date. We are still waiting. Any calls to try to change this ends up being directed to an answering machine. Any messages left on that answering machine does not get answered. I would never ever go back to these crooks anymore.
PLACENTIA, CALIFORNIA -- We bought a whole bedroom set with the warranty. When the set arrived, it SMELLED. We called Linders and they said it was the varnish used and to just let it air out. Two weeks later, still smells. A month later, we get someone out to say "yes it smells"... How smart are they!? Finally 3 months of sleeping on the floor the smell left. We had to move one of our kids into the other kid's room and store the furniture in there with fans going 24/7.
ANAHEIM HILLS, CALIFORNIA -- Linder's Furniture is by far the worst store I have ever dealt within my entire life! We purchased a bedroom set in December along with a sectional, two leather sofas, one junior bedroom set, and two twin beds. You would think that if you spent that much money you would receive a little customer service. Every one of these items were received after the promised date and to this day we have still not received our bedroom furniture.
When we tried to cancel they told us they would charge a 15% re-stocking fee. Re-stocking fee! FOR WHAT??? It's still in China! I hope that whoever reads this will think twice about purchasing ANYTHING from Linder's Furniture and then DON'T!!!
REDONDO BEACH, CALIFORNIA -- I purchased my couch on December 9, 2006. The holidays caused a slight, but understandable, delay. A couch was delivered on January 18, 2007, but it was the wrong color (manufacturer error). Linder's customer service said that they would work with the manufacturer to get the frame of the couch re-upholstered, since that was the fastest way to get our couch. Perhaps it would be available on February 7th. So, not ready for Super Bowl, we cancelled our party (we just moved into a new house and don't have a couch at all).
February 7th, the estimated delivery was February 25th. When I called that week, no one could tell me what happened or if my couch existed. Finally, on March 8th, I was told that they would call me in a few days with a delivery time for my couch.
The next week I called to find out about my couch. Now the day it would arrive to their store would be March 22nd. And they would get the delivery set up right away so I could have the couch on March 23 or 24. On March 22nd, the couch was still not finished, and not available for delivery. However, once again, I am promised a couch next week. Oh, and a 7% discount refunded to me.
My son was about 8 months old when we ordered the couch. Now we are celebrating his 1 year birthday on Saturday, having a bunch of friends over, but they will have nowhere to sit. Time to pull out those foldable camping chairs!