LAGUNA HILLS, CALIFORNIA -- After missing my delivery call because my 9 year old answered and took an incomplete message, I went online to see if I could find the delivery service's phone number. Seeing unhappy review made me nervous, as my furniture was supposed to be delivered today.
I called Customer Service at 9 A.M. today. ** was courteous and helpful and told me my delivery was scheduled between 11-3. My 2 delivery people arrived at 12:05, and were helpful, courteous, and professional. They set everything up where I asked, and even helped me move one of my own pieces out of the way. All pieces arrived in excellent shape, one week after placing my order, in the time frame that had been set up in the store.
My salesperson, **, at Laguna Hills was helpful with dimension tear sheets, and I felt like he was trying to help me find the right pieces for my room and it didn't feel like a hard sell. I had a great experience all around, and would shop Linder's again. I did not experience any bad issues as other users had stated with their delivery experiences. I wish I had got the names of my 2 delivery personnel, as I would like to commend them on their helpfulness, timeliness, and courtesy! Thanks!
Don't ever fall for Linder's SCAM on giving $500 in free groceries if you buy something from them. It's totally bogus! The hoops I had to go through just to sign up was impossible, then when I finally got it straight, I never received a dime. Linder's says they have nothing to do with the company that sends the money. What a joke!
Of course you can't email, phone, fax or get a hold of them in any way. When I finally got an address to write to them, I found out they moved. I found one phone number, but it was disconnected. It's been over 9 months and I'm still trying to collect my $500. Oh well, just a warning to never trust them because they'll never make good on their word. Just another company ripping people off for profit!
TORRNACE, CALIFORNIA -- I will make this short and sweet. Horrible customer service, lied to by everyone at every level, no returned phone calls from the manager of the Torrance store or corporate manager **. ** of the Torrance store lied to me on numerous occasions. My problem was simple but could not be resolved. Once they have your money they simply do not care! All their promotions are a SCAM! I will also be reporting them to the Better Business Bureau. I have absolutely no idea how this company is in business, they should have been shut down. Worst experience ever! Do Not Buy From Them!!!!!!
CALIFORNIA -- It looks like these guys are finally going out of business, and despite that, they're still trying to screw everyone that walks through their doors. Really crappy furniture at over-inflated prices. There are NO DEALS HERE AT ALL! You're better off going to Living Spaces or Ashley and paying their regular prices - besides, when they do close their doors, there will be no one to complain to or get service from. STAY AWAY FROM THIS SALE!
FULLERTON, CALIFORNIA -- Don't be fooled by this furniture rip-off! They have cheap furniture from China at waaaay over-inflated prices. No wonder they are going out of business. They screwed their customers for years, and now they are paying the price, and with all stores finally closing you won't be able able to return or get service. Beware!!!
We purchased a bedroom set that we were told to call 30 days prior to needing it delivered and they would have it to us. Here we are 4 months later with no bed. They won't offer a refund due to accepting partial delivery. The customer service has been horrible and they won't even accept the bed back. They make promises they can't keep and I hope you decide not to buy anything from them based on of this review.
CERRITOS, CALIFORNIA -- These guys pulled a classic bait and switch on us. They told us our couch would be ready in 3 weeks and then they delayed the delivery date. We are still waiting. Any calls to try to change this ends up being directed to an answering machine. Any messages left on that answering machine does not get answered. I would never ever go back to these crooks anymore.
PLACENTIA, CALIFORNIA -- We bought a whole bedroom set with the warranty. When the set arrived, it SMELLED. We called Linders and they said it was the varnish used and to just let it air out. Two weeks later, still smells. A month later, we get someone out to say "yes it smells"... How smart are they!? Finally 3 months of sleeping on the floor the smell left. We had to move one of our kids into the other kid's room and store the furniture in there with fans going 24/7.