Wasn't Horrible But Will Not Allow Use To Cancel
ROWLEY, MASSACHUSETTS -- The service was never great, equal to cell phone I'd say. Then they raised the rates, which was annoying. But the horrible thing is that when the time finally came to cancel the service because it wasn't needed any longer, they would not allow me to cancel. The Indians in customer support keep giving the run around, first they needed the secret pin, then only then they had to talk to me instead of my wife. Then they wanted to wait until they transferred the number to another SP, then they finally result in just putting me on hold forever.