AUSTIN, TEXAS -- For the past 15 months, myself and adult daughter have purchased numerous pieces from live auction and their online site and out of collectively more than twenty purchases we have been delighted more than 95%of the time. Three pcs. had slight problems, two we simply corrected ourselves with good outcome; the other, although over 30 days from purchase I am sure they would correct the problem, I decided to keep and correct myself later. Without a doubt our purchases of even one of the rings or necklaces or stainless or platinum over sterling would have cost at least 8 times what we paid.
They are not perfect, but as satisfied customer I know I save 90% more than I spend. I have done my due diligence. Advice: There are several numbers, I would make sure to get the rep's name and follow their instructions and make reference of time, and date of conversation. Also follow labeling exactly as they ask. Although I didn't send my products back by choice, they certainly explained exactly how to when I called to chew a little. Worth it!
WASHINGTON DC, DISTRICT OF COLUMBIA -- We purchased a mixed box of ladies leggings. They were described as one size fits small, medium and large. When we received the leggings they were so small that any lady over about 90-100 pounds would have no chance at getting them on. We filed a complaint with Liquidation.com, mailed them samples so they could see how small they were but somehow they thought we were wrong and that the leggings were accurately described. This company is obviously more interested in serving their distributors than their customers. I will never buy from them again and highly recommend that anyone reading this stay clear of them also.
A scam, false, misleading information… even in their invoice! Take a look at this: Units Description: 6 10.2″ Touch Screen Android Tablet PC WIFI HDMI GPS Camera 3G. $321.21. Shipping & Logistics $40.25. Buyer's Premium $16.06. Grand Total $377.52.
One would think that 6 units are being purchased in this lot, but surprise! They twist things around and one ends up paying $377.52 for just ONE UNIT that breaks down into 6 parts they call “units” for which one pays $54.00 for each one, i.e. $54.00 for the charging cord, $54.00, for the pouch bag, $54.00 for the ear piece, $54.00 for the memory card and so on and these auctions are for things called “lot” and “bulk purchases”. You can't contact the seller or warn others about these practices. You can´t withdraw your bid and if you do not pay they charge your card a fine bigger than the value of the auction! Sweet things await at liquidation.com.
WASHINGTON, DISTRICT OF COLUMBIA -- I would like to start off by stating that liquidation.com is a big fraud. As others stated, it is selling grossly misrepresented merchandise, fraudulently appropriating funds and allowing fraudulent articles to be sold on their website because they are gaining money from that. Let me give a couple of examples:
Merchandise sold include misleading statements such as "each case will contain approximately" and "brands include but are not limited to" (so it might have 1 item from that brand and the rest can be Chinese junk, because after all, it does mention "NOT LIMITED TO". These are but a small sample of the wording used by them, in order to cover themselves from the legal standpoint.
Another example is what a member, called EternityForever, falsely claims as follows: Retail Price Expected Condition Quantity Description. 10.00 NEW 1440 Ladies Lace Thongs.
These things would probably retail for that price on the moon, but here on earth, they are called Chinese junk of very poor quality, the kind of stuff you will find at a $0.99 store. How would that merchandise EVER sell at that price? Isn't that a fraud in itself?
Like others mentioned, do not fall for it and waste your time with liquidation.com. I intend to write to the FBI to inform them of these perpetuated frauds and I encourage you to do the same. Let's fight these type of businesses which ruin our quality of life, lets stand together to put an end to as many of them as we can!!! Please take the time to add your voice and let others know about these types of dishonest characters.
2701 S. SHILOH ROAD GA, TEXAS -- Warning! Warning! Do not waste your time and money bidding on these con artists auctions!!! I bid and won 4 auctions on said site, 3 out of the 4 were disputed, false advertising, damaged merchandise, etc. Won an auction of 50 items, received 24 "shipment box even states 24 units" sent a ton of pictures and correspondences for 30 days and was denied by there so called dispute center for partial refund due to: Con artist seller states he shipped all 50 units in a box that states 24 units and is filled to the top? I appealed the denial and now they are using the stalling tactic "probably to clear the money through my credit card purchase"
I am finally shipping the full amount back for a full refund. I will have to file a dispute with my credit card company to get my fund!!! Do not join this site!!!
WASHINGTON, DISTRICT OF COLUMBIA -- I bought some cosmetic from liquidation.com. The seller lied about the products. I returned them all. After that, liquidation held my partial money. The reason they gave did not make any sense. I tried to contact them many times, but they let me know that my case was closed. They did not response my several e-mails later. I really don't know how to get my money back. I studied that I have to research a company before I deal to them even though that's a big company. I won't buy anything from liquidation.com. They always protect sellers but customers. Be careful when you buy something from liquidation.com.
On March 31, 2009 I purchased an auction lot advertised as "Return Items" of Home Theater Projectors with a MSRP of $10,000.00. I was the High Bidder of 80 Bids submitted. I was truly shocked when I received 3 "Plastic Replicas" of items that were represented as items having been previously sold as Home Theater Projectors worth $10,000.00. After I contacted the manufacturer of the Actual Working Items I was informed they don't even sell the "Display Models" that I received, they are distributed to authorized retailers free of charge.
When I submitted my dispute claim to Liquidation.com with photo's showing that all 3 items were clearly marked as Non-Working Display Models Only, they informed me that they had decided to release my funds to the seller and that my claim was closed. I had been buying auction items from Liquidation.com for about 6 months and had learned to pay close attention to the details listed. This caught me totally of guard. Having spent over $12,000.00 with them over the last 4 months, I was a little surprised at how quickly they dismissed my claim. NEEDLESS TO SAY I WON'T BE BUYING ANYTHING ELSE FROM THEM. BUYER BEWARE.
WASHINGTON, DISTRICT OF COLUMBIA -- A couple months ago I purchased a lot of computer parts on Liquidation.com. The seller screwed up and sent me something that was worth about 3 times as much as the stuff I had originally purchased. I did not say anything because there is nothing in the rules of their site that say you have to file a dispute if you receive the wrong item.
Well two months later they suspend my account. I try to log in but it gives me a number to call. I call the number and that transaction was the reason they suspended my account and the rep gave me two options: (1) I could have them send me a bill for the merchandise I received or (2) he could give my name and number to his manager. I did the second option but have yet to receive a call from his manager. What really sucks is I purchased probably 50% of my inventory from sellers on Liquidation.com and now I am unable to use their site anymore. They did not allow me to create a second account either.
ALSO, about two hours AFTER they suspended my account I won two auctions. They keep telling me to log in and pay or I will be charged a $200 cancellation fee on EACH auction. Email support is pointless, they respond to EVERY email you send them with this: "We are sorry for this inconvenience, if you have any more questions please call buyer relations" and they give you the phone number.
In my first order, I was 1) Overcharged on shipping; 2) Although I ordered 2 pieces of a certain item, they only shipped one, but billed me for 2 anyway, 3) One of the rings from this order had the stone fall out the first time it was worn. Furthermore: I ordered about 8 items over the holidays, mainly for gifts. They must show a prototype on the show, as nothing arrived that duplicated the quality they gloat over. I can go to Walmart and buy costume jewelry that looks nicer. BEWARE, AND DON'T BUY FROM THEM, YOU WOULD BE WASTING YOUR MONEY.
Beginning in November of 2008 I and my brother purchased 5 auctions from this company (all done before receiving first auction delivery). On each auction, paid in advance, we had huge discrepancy and filed disputes. Just like other complaints I have read on this site per this company, the exact things happened to us. Nothing matched manifest and they would not communicate. Worse, when we finally had to file protection by bank card companies they would not even receive our calls, faxes or land mail.
This is the worst business company I can imagine ever doing business with... I have 30 years' experience of selling clothing to retailers and I have never heard of such attempts to damage buyer as they have done to us.