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Liquidation.com Consumer Reviews - Page 2

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Jewelry Quality
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

I bought from LC and received a doublet stone rather than the real thing. Buyer be very aware, since you can't return their stuff unless you spend a lot of money.

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Thieves
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I bought a lot of makeup on June 5, 2014 and still have not received it. They even told me in an e-mail, that they are no longer accepting e-mail from me and they got my money. Do not take a risk with them, you will pay the price if you do. Trust me, it cost me $155.44. Do not shop at Liquidation.com if you don't want to get robbed!!!

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Don't Buy From This Company
By -

Don't Bid or Buy any Computers Laptops Auction. SHILL BIDDING. There is a Buyer ID **, this guy from SELLER. They use their ID to bid on every single Computer/Laptops auction with Price almost same as Retail Price. Here are 3 Sellers. You Should Stay Away from their Computers Laptops Auction with SHILL BIDDING.

  1. OnlineReturns.
  2. ProductCareReturns.
  3. techexcess.
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It's a Scam!!
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

PLAINFIELD, MISSOURI -- Well, where do I start? I bought about 8 lots on liquidation.com over a 2 month period. Of those 8, 3 were more or less in the condition expected, 2 were total junk, and the other 3 somewhere in the middle. What you think you're buying is most of the time not what you will get. When you buy returns which have been inspected and graded, they are still mostly junk. Missing and broken parts to them still seem to be in good condition. The difference between buying salvage and returns is minimal. If you try to dispute what you received, it's almost impossible to win. I won a lot of 10 items out of which 8 were obviously in salvage condition.

Since the lot was described as returns and on the inspection report all item were marked as in function condition, I decided to dispute it. I send pictures in and wrote them a long description what the problem is. About 5 days later my dispute was denied without explanation. When I called them I was basically told to blow off. The company which sells 90% of consumer electronics is called techexess. The rumor is that they are owned by liquidation.com. That was the company which I filed the dispute with. So you can't really win.

You can reasonable expect that in any lot about 20-30% of the items won't be in working condition. But when they tell you that it has been tested and works while the truth is that it was impossible for it to have worked, it's fraud. So can you make money on liquidation.com?

Well, yes and no. If you know how to fix what you're buying and have spare parts, then yes. Otherwise, no. Regardless what you buy, most items need to be fixed one way or another. You also need to pick the items up in person. Their shipping charges are minimum of $40 so if you buy let's say a TV you could easily pay 300% of the items price on shipping. Generally I would discourage you all from using them. It's too much risk with little reward. Every single lot you Win will cause you stress because most of the time it will arrive in worst condition then you expect. Hope it helps.

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Shipping and Customer Service Problems
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

I have been purchasing from this company for more than a year and have purchased many items (probably into the thousands of dollars at this point). In the last several months I am sorry to say I have seen a dramatic decline in service and it doesn't seem to be getting any better. They advertise delivery within 5-7 days. Orders that used to take no more than 48 hours to ship now take a week or more. Often then don't ship at all. One of my orders was cancelled after more than half a month of my trying to find out why it wasn't shipping and I was told there was "a quality or quantity control issue," as though they didn't know which one.

Apparently there wasn't either, as they are still selling the identical item on the auction site. That wasn't the only order I've had problems with shipping, just the most drastic. Stupidly, I decided to give them one last try and placed an order for one item four days ago. Now I'm still waiting for that item to ship -- more aggravation! I've completely lost confidence in this company and don't think I'll be ordering again.

At this point, I can't recommend them at all. It's too bad because their items are nice, for the most part (a few clunkers but mostly good things) and they have good prices, but virtually nonexistent customer service. There are excessively long wait times to reach customer service and when one finally does get through, the assistance is ineffective at best. This company has gone downhill and they don't seem to give a whit about their customers.

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Due Diligence Jewelry
StarStarStarStarEmpty StarBy -
Rating: 4/51

AUSTIN, TEXAS -- For the past 15 months, myself and adult daughter have purchased numerous pieces from live auction and their online site and out of collectively more than twenty purchases we have been delighted more than 95%of the time. Three pcs. had slight problems, two we simply corrected ourselves with good outcome; the other, although over 30 days from purchase I am sure they would correct the problem, I decided to keep and correct myself later. Without a doubt our purchases of even one of the rings or necklaces or stainless or platinum over sterling would have cost at least 8 times what we paid.

They are not perfect, but as satisfied customer I know I save 90% more than I spend. I have done my due diligence. Advice: There are several numbers, I would make sure to get the rep's name and follow their instructions and make reference of time, and date of conversation. Also follow labeling exactly as they ask. Although I didn't send my products back by choice, they certainly explained exactly how to when I called to chew a little. Worth it!

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Misrepresented Merchandise
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

WASHINGTON DC, DISTRICT OF COLUMBIA -- We purchased a mixed box of ladies leggings. They were described as one size fits small, medium and large. When we received the leggings they were so small that any lady over about 90-100 pounds would have no chance at getting them on. We filed a complaint with Liquidation.com, mailed them samples so they could see how small they were but somehow they thought we were wrong and that the leggings were accurately described. This company is obviously more interested in serving their distributors than their customers. I will never buy from them again and highly recommend that anyone reading this stay clear of them also.

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Scam
By -

A scam, false, misleading information… even in their invoice! Take a look at this: Units Description: 6 10.2″ Touch Screen Android Tablet PC WIFI HDMI GPS Camera 3G. $321.21. Shipping & Logistics $40.25. Buyer's Premium $16.06. Grand Total $377.52.

One would think that 6 units are being purchased in this lot, but surprise! They twist things around and one ends up paying $377.52 for just ONE UNIT that breaks down into 6 parts they call “units” for which one pays $54.00 for each one, i.e. $54.00 for the charging cord, $54.00, for the pouch bag, $54.00 for the ear piece, $54.00 for the memory card and so on and these auctions are for things called “lot” and “bulk purchases”. You can't contact the seller or warn others about these practices. You can´t withdraw your bid and if you do not pay they charge your card a fine bigger than the value of the auction! Sweet things await at liquidation.com.

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Liquidation.com is a fraud
By -

WASHINGTON, DISTRICT OF COLUMBIA -- I would like to start off by stating that liquidation.com is a big fraud. As others stated, it is selling grossly misrepresented merchandise, fraudulently appropriating funds and allowing fraudulent articles to be sold on their website because they are gaining money from that. Let me give a couple of examples:

  1. Merchandise sold include misleading statements such as "each case will contain approximately" and "brands include but are not limited to" (so it might have 1 item from that brand and the rest can be Chinese junk, because after all, it does mention "NOT LIMITED TO". These are but a small sample of the wording used by them, in order to cover themselves from the legal standpoint.

  2. Another example is what a member, called EternityForever, falsely claims as follows: Retail Price Expected Condition Quantity Description. 10.00 NEW 1440 Ladies Lace Thongs.

These things would probably retail for that price on the moon, but here on earth, they are called Chinese junk of very poor quality, the kind of stuff you will find at a $0.99 store. How would that merchandise EVER sell at that price? Isn't that a fraud in itself?

Like others mentioned, do not fall for it and waste your time with liquidation.com. I intend to write to the FBI to inform them of these perpetuated frauds and I encourage you to do the same. Let's fight these type of businesses which ruin our quality of life, lets stand together to put an end to as many of them as we can!!! Please take the time to add your voice and let others know about these types of dishonest characters.

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Liquidation.Con
By -

2701 S. SHILOH ROAD GA, TEXAS -- Warning! Warning! Do not waste your time and money bidding on these con artists auctions!!! I bid and won 4 auctions on said site, 3 out of the 4 were disputed, false advertising, damaged merchandise, etc. Won an auction of 50 items, received 24 "shipment box even states 24 units" sent a ton of pictures and correspondences for 30 days and was denied by there so called dispute center for partial refund due to: Con artist seller states he shipped all 50 units in a box that states 24 units and is filled to the top? I appealed the denial and now they are using the stalling tactic "probably to clear the money through my credit card purchase"

I am finally shipping the full amount back for a full refund. I will have to file a dispute with my credit card company to get my fund!!! Do not join this site!!!

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Liquidation.com Rating:
Star Half star Empty star Empty star Empty star
1.3 out of 5, based on 15 ratings and
32 reviews & complaints.
Contact Information:
Liquidation.com
1920 L Street, NW, 6th Floor
Washington, DC 20036
800-498-1909 (ph)
www.liquidation.com
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