Liquidation.com Consumer Reviews - Page 3

WASHINGTON, DISTRICT OF COLUMBIA -- I bought some cosmetic from liquidation.com. The seller lied about the products. I returned them all. After that, liquidation held my partial money. The reason they gave did not make any sense. I tried to contact them many times, but they let me know that my case was closed. They did not response my several e-mails later. I really don't know how to get my money back. I studied that I have to research a company before I deal to them even though that's a big company. I won't buy anything from liquidation.com. They always protect sellers but customers. Be careful when you buy something from liquidation.com.

On March 31, 2009 I purchased an auction lot advertised as "Return Items" of Home Theater Projectors with a MSRP of $10,000.00. I was the High Bidder of 80 Bids submitted. I was truly shocked when I received 3 "Plastic Replicas" of items that were represented as items having been previously sold as Home Theater Projectors worth $10,000.00. After I contacted the manufacturer of the Actual Working Items I was informed they don't even sell the "Display Models" that I received, they are distributed to authorized retailers free of charge.

When I submitted my dispute claim to Liquidation.com with photo's showing that all 3 items were clearly marked as Non-Working Display Models Only, they informed me that they had decided to release my funds to the seller and that my claim was closed. I had been buying auction items from Liquidation.com for about 6 months and had learned to pay close attention to the details listed. This caught me totally of guard. Having spent over $12,000.00 with them over the last 4 months, I was a little surprised at how quickly they dismissed my claim. NEEDLESS TO SAY I WON'T BE BUYING ANYTHING ELSE FROM THEM. BUYER BEWARE.

WASHINGTON, DISTRICT OF COLUMBIA -- A couple months ago I purchased a lot of computer parts on Liquidation.com. The seller screwed up and sent me something that was worth about 3 times as much as the stuff I had originally purchased. I did not say anything because there is nothing in the rules of their site that say you have to file a dispute if you receive the wrong item.

Well two months later they suspend my account. I try to log in but it gives me a number to call. I call the number and that transaction was the reason they suspended my account and the rep gave me two options: (1) I could have them send me a bill for the merchandise I received or (2) he could give my name and number to his manager. I did the second option but have yet to receive a call from his manager. What really sucks is I purchased probably 50% of my inventory from sellers on Liquidation.com and now I am unable to use their site anymore. They did not allow me to create a second account either.

ALSO, about two hours AFTER they suspended my account I won two auctions. They keep telling me to log in and pay or I will be charged a $200 cancellation fee on EACH auction. Email support is pointless, they respond to EVERY email you send them with this: "We are sorry for this inconvenience, if you have any more questions please call buyer relations" and they give you the phone number.

CLIFTON, NEW JERSEY -- Several times I bought from Liquidation.com different merchandise and a lot of times the products I bought either defected or not as advertised. The last complain I have about them the credit card I used refunded my money then after that I tried to log in to Liquidation.com and I received a notice I cannot log in I have to call. I called Liquidation.com and they tried to black male me by saying when you return the money and stop your dispute with pay pal we will let you log in. I feel my right have been violated, please stop this discrimination and harassment and I appreciate everything you are doing. Thank you. Let me know the outcome.

In my first order, I was 1) Overcharged on shipping; 2) Although I ordered 2 pieces of a certain item, they only shipped one, but billed me for 2 anyway, 3) One of the rings from this order had the stone fall out the first time it was worn. Furthermore: I ordered about 8 items over the holidays, mainly for gifts. They must show a prototype on the show, as nothing arrived that duplicated the quality they gloat over. I can go to Walmart and buy costume jewelry that looks nicer. BEWARE, AND DON'T BUY FROM THEM, YOU WOULD BE WASTING YOUR MONEY.

Beginning in November of 2008 I and my brother purchased 5 auctions from this company (all done before receiving first auction delivery). On each auction, paid in advance, we had huge discrepancy and filed disputes. Just like other complaints I have read on this site per this company, the exact things happened to us. Nothing matched manifest and they would not communicate. Worse, when we finally had to file protection by bank card companies they would not even receive our calls, faxes or land mail.

This is the worst business company I can imagine ever doing business with... I have 30 years' experience of selling clothing to retailers and I have never heard of such attempts to damage buyer as they have done to us.

I recently purchased Kwikset Locks from Liquidation com I paid promptly with my VISA (remember this). Several days later I received 4 boxes containing Kitchen Faucets? Yes, I received KITCHEN FAUCETS, not KWIKSET LOCKS. Well this should be easy, so I figured. I emailed them telling them they shipped the incorrect shipping to me, please send me a return label. They indicated that they wanted supporting documentation. So, I sent them the auction ID I won vs. the auction ID they sent me that belonged to someone else and I found and sent them this information. Sorry they told me.

I was required to send a PICTURE. There was a picture on the auction that I sent them. They told me that it may have gone differently IF I sent them a picture. They refused to take the incorrect items back and refused to refund me my money. "Too Bad" they tell me... NOT. I purchased my items using my VISA! :)

It is true VISA is the best credit card you can have in your wallet. The representative laughed when I explained the problem and told me do not worry about a thing. She was correct. VISA credited me the amount of the purchase plus the finance charges while they did battle with Liquidation.com. Within 2 weeks I was notified by VISA that my dispute with Liquidation.com was settled. I WON! VISA required proof from Liquidation com that they shipped me the correct items. Well they could not do this. In retaliation Liquidation canceled my account. Too Bad for them, they lost a good customer. So, beware do not use your other card that is used on auction sites use your VISA!

AUSTIN, TEXAS -- This is an auction website. I won an auction and they did not send me the Pianegonda earrings that I won. They are saying the earrings are no longer in stock, however I went to the website and the earrings are still available for purchase. I went to many Liquidation Channel complaint sites and this is a common practice of theirs. They place designer jewelry up for auction and then when people Win they say it is not in stock, just to get people to their site. It is a scam.

Every last one of you can rest assured that you saved two more unsuspecting buyers from being duped out of money by these crooks.

I was seriously considering buying a lot from Liquidation.com and then convincing my brother to do the same. Thank goodness I read your reviews first and a great big thanks to all of you for fighting back by exposing this big con company.

Won an auction for several B grade monitors, 3 weeks later they still hadn't shipped. About every two days I would call to find out what was up. They would tell me that they were shipping within 48 hours. They never did. I filed a dispute with PayPal and liquidation canceled my account. Still haven't gotten the monitors or my cash back. The customer service lies and their policies are ridiculous.