New Car Sale
MCKINNEY, TEXAS -- My experience with this dealership was not a pleasant one. When I arrived at the dealership, I was greeted by a salesman who had a moderate case of body odor. He said that he did not work at that dealership, but was there for a sale that they had going on at the time. He brought a "Guest Registration Form" for me to fill out, and when I told him that I did not want to be on their mailing list, he insisted that I fill it out and that it would not be used for that purpose. The form asked for name, address, driver's license number, social security number, how much down payment you wanted to put down, and how much you wanted to pay per month. This was clearly to run a credit application through on your behalf, which would determine how they would treat you before the salesman spent any time with you. I told the salesman that I knew what they were doing, but I went ahead and *mistakenly* filled out the form because I had planned on purchasing a vehicle right then and there and I knew which type of vehicle I wanted and how much I wanted to spend. I didn't mind the credit piece because I have an annual income of over $100K (OK - barely over $100K), a credit score that pings in the high 700, and very little debt. The salesman then took my form away and came back a few minutes later after he had run it through. He then asked what kind of vehicle I was interested in. When I told him that I wanted a stripped down $15K GMC Canyon, he told me he didn't know what a Canyon was. When I explained it to him, he didn't know how to spell "Canyon". After I spelled it for him, he went to talk to the sales manager about something or other, a feat he would do another 13 times in the next 35 minutes. He came back and told me that they did not have any of them on the lot. I told him that I saw them on the lot when I drove up, and he corrected himself and we went to look at them. They had one that I was semi-interested in with the only drawback being it was a color I did not like. We went back inside, where he asked me how I could be serious about paying $300 per month for a truck that expensive. I told him that any moron with a spreadsheet could amortize $15K out over 60 months at 5-6% interest and come up with that same number. He then took me to the used lot and showed me a Canyon that was crew cab, 4x4, etc. for $480 per month. I told him that it was way more truck than I wanted. I told him the only one I was interested in was the $15K model, and he went back to his sales manager and returned to me saying that they would sell it to me for $28K. When I inquired how on earth he thought I was going to pay $28K for a vehicle whose sticker read $15K, he just stated that we were "too far apart" in terms of payment. I told him that I didn't know what kind of customer he thought was going to pay over the sticker price for any one of their vehicles and that I would take my business elsewhere. To this day I don't know what the problem was or why they did not want to sell to me. I have worked very hard to have the income that I do and the pristine credit that I have, just like everyone else in the same situation has done. This is the first dealership I have seen that can afford to turn away legitimate business. Lo and behold, I am now on their mailing list and receive junk mail from them all the time now.
GM makes good quality vehicles - just buy one somewhere else.