WILKES -- I recently got a fish and more dinner for my husband and myself at Long John Silver's in Wilkes Barre, PA. and it was terrible. The fries were too brown and hard and the coleslaw was the worst. When we opened the little cup it was in there was slimy stuff on top of it and when we took the lid off of it, it looked terrible. I dumped it onto a plate and the bottom was worse. It was thick with the same slime on the bottom. 7 Replies - Latest reply on 07/03/2007Add reply
Treated like animals
MANTUA, NEW YORK -- To whom this may concern, This comes with great regret. My husband and I have been going to the Marine Base in California for the past 3 years. I always look forward to going to Long John Silver restuarants,which ... read full review37 Replies - Latest reply on 06/22/2008
GENEVA, NEW YORK -- On May 26, I used the drive through window at the Long John Silver's in Geneva, NY 14456.
9 Replies - Latest reply on 01/18/2008Add reply
The server "forgot" to give me my $3.00 in change. He also handed me a root beer when I had ordered iced tea. I had ordered veggie bites and a fish sandwich. I sat and waited for many minutes and no food came. I tried honking horn to get their attention and tell them about the wrong drink and the fact that he had not given me my change. I was ignored and just kept sitting there.
There seemed to be a lot of noise going on inside and soem very young kids supposedly working, but they did not seem trained at all.
This is not the first time I have had very poor service at the Geneva restaurant.
LAKELAND, FLORIDA -- Went to new LJS and bought take out meal. Girl taking order was nice, got to window to receive meal and they make us wait, (very few people there). The meal was sitting on counter for several minutes. When we got home, just a five minute ride, opened the box and fries were cold. They were thrown in the bottom with the fish on top. Fish was not cooked and when upon opening slaw container it appeared that someone had already eaten some of it. And that horrible meal was served up by a nasty employee who about threw it out the window at us. Is this anyway to run business??? New store too. 19 Replies - Latest reply on 07/01/2013Add reply
PORTSMOUTH, VIRGINIA -- Portsmouth blvd., va.
6 Replies - Latest reply on 08/07/2009Add reply
The staff at this long john silver is overly impatient and extremely rude. The whole restaurant has gone down-hill the past few years, if it was ever uphill at all. Going inside makes me not want to eat there at all. Flies and ants everywhere, dried ketchup on the floors, trash everywhere. I love the greasy inexpensive seafood, but the place just grosses me out. They really need a make over.
OREGON, OHIO -- The Woodville Road store in Oregon/Northwood, Ohio, is so slow, I'm still waiting for an order I placed for lunch there 2 MONTHS ago--NOT! Seriously, they have only 3 people working there at lunch time on most days--1 on the window, 1 taking the dine-in orders, and 1 cook--all of them with 1 brain between them. I was there with 2 co-workers for lunch this past Friday and it was a disaster--we waited in line both before and after our order was placed for at least a total of 20 minutes or more. We got ripped off on fries--maybe 12 or 15 on my platter. The tables are filthy along the edges--have not been cleaned in years. They have a real problem with flies buzzing around, too. The one guy is very apologetic, but hey, to Hell with the apologies, get faster on the service!7 Replies - Latest reply on 10/07/2006Add reply
My family and I went to your Wichita Falls, TX restaraunt on Friday Feb 24th. First, The store was excessively dirty. Secondly, counter personnel were unfriendly and acted as if we were putting them out. Also, the workers seemed to be having some type of problems with one another. We heard arguing and foul language for most of our visit. The wait has about 30 minutes for our food. Although the long wait, the food was good.
To help keep me as a potential future customer, I would like the following:
Fix the problems.
At the very least I would like a response from your company regarding this incident. Thank you for your time.