No answer from letter I sent
NEW YORK, NEW YORK -- Here's a letter I've mailed them. I never got an answer...:
On January 2, 2008 I've placed an order with your firm.
The shipping address on that order was a friend's address - different from my billing address.
As a reply, I've received your attached e-mail massage, with the attached PDF document, containing a list of demands from you.
In your e-mail you also indicated that I have 48 hours to comply with your demands, or my order will be ignored.
In my reply (see also attached), I've canceled my order.
Yesterday I've learned - to my dismay and embarrassment - that you have charged my friend's account, and were planning on shipping the goods to her.
The fact that you've chosen to ignore my cancellation request AND your own declared policy, and by that positioning me in an impossibly embarrassing situation - is a matter I would appreciate receiving your comment to, as soon as possible.