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Macy's East

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62 Reviews & Complaints

Company Contact Info
Contact Info: 151 West 34th Street | New York, NY 10001 | 219-695-4400

Top Customer Complaints & Reviews:

I was helped by a wonderful woman in the ladies lingerie department at the Holyoke Mall store the other day.
I Just want to tell people...that there are some young women in the Macy's dept store...who wear their black suits and walk around with their clear bags...and also have an attitude to boot.
My compliments to Linda Ramos for her help in selecting an infant gift. She was attentive and searched with me until I found the perfect gift.


Latest Reviews:

Applying Credit Card Payment - Macys Store Credit Card
Unlike most retailers or card issuers who credit your account on the date it was paid online(they may take a few days for it ...
-- Complaint Posted by IhateMacys on 10/15/2010

Equifax gave flase report on me my score is 688 -- Complaint Posted by Big richie rich on 07/10/2010

Great Service - Help
CHESAPEAKE, VIRGINIA -- Today when I was in Macy's there was a problem with my credit card, this happened just a few days ago as well, and told it wouldn't ...
-- Compliment Posted by Cherylskids on 06/27/2010


Macy's worry no more looks like worry much more - leather/furniture warranty
MORROW, GEORGIA -- I bought a very expensive leather sectional from Macy's last March of '08 I also bought a worry no more protection plan of my ...
-- Complaint Posted by Daday on 06/16/2010

Kudos to Majid - Menswear dept.
NEW YORK -- I recently was shopping for pants for my husband at Macy's in Colonie Center mall, Albany NY. I could not find a single pair ...
-- Compliment Posted by NancyM99 on 05/17/2010

Shopping for Cookware is easy! - Martha Stewart 8 quart cooking pot
GREENSBORO, NORTH CAROLINA -- My husband took me out shopping for my birthday last weekend, hoping to buy me a new large cooking pot. We went directly to ...
-- Compliment Posted by Beanbagbritches on 04/14/2010

The Ring - Really Good Customer Service
2300 EAST LINCOLN HIGHWAY, PENNSYLVANIA -- My search began when my wife spotted a diamond ring that she really wanted as an annivesary present in a Macy's catalog advertising ...
-- Compliment Posted by Alain on 04/09/2010

Illogical, Rude Service for Long-Time Customer - Charter Club pajamas
BRIDGEWATER, NEW JERSEY -- I attempted to return a pair of pajamas that I'd loved but which had shrunk considerably after I'd washed them. In the bag, ...
-- Complaint Posted by Macotsha on 03/01/2010

Thank you, Margaret - Gift Shopping -- Compliment Posted by Mmkaine on 02/07/2010

Thanks Shannon
My aunt & I went in and Shannon came over to greet us& asked to help. She ran all over the store for us to attend to our needs. ...
-- Compliment Posted by Coaltrain on 02/06/2010

Good Service - Mens Clothing -- Compliment Posted by Mkt on 01/30/2010

Praising an employee of Macy's Regency Square Mall, Richmond, VA - Women's shoe dept., "Tracy"
RICHMOND, VIRGINIA -- I wish to compliment Tracy in the women's shoe dept. for his excellent service to me. He was pleasant and efficient, showing ...
-- Compliment Posted by Milbs on 01/04/2010

Macy's Bangor Mall Jewelry called me a thief! - Diamond tennis bracelet & gold link bracelet
BANGOR, MAINE -- Last summer there were two bracelets bought in my family. My mother bought a $1600 diamond tennis bracelet for my daughter as ...
-- Complaint Posted by Skidaddler on 12/29/2009

Helpful employee - Daywear -- Compliment Posted by Sassi on 12/16/2009

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