Macy's West

None - Return/Exchange policy
CALIFORNIA -- So lately I've been stuck with a pair of Citizen of Humanity Jeans that are too big, and a Sue Wong dress that weighs about a ...
-- Complaint Posted by Llamaskater on 10/19/2012

Ignored in the Macy's shoe department! - Poor customer service at Macys!
CA -- Last night around 6pm, I went to Macy's to return a dress and purchase a pair of Guess pumps I had been eyeing for a week. I ...
-- Complaint Posted by Samanthasmom on 06/25/2011

Honora Pearls price greatly exaggerated..Trust is gone! - "original price" rediculous
OLYMPIA, WASHINGTON -- I was shopping for a pearl ring at Macys during the 1st week of December during their Friends and Family promotion. The Honora ...
-- Complaint Posted by 'ReenM57 on 12/16/2010

Macy's Merchandise Manager - Disrespectful
FASHION VILLAGE, NEWPORT BEACH, CALIFORNIA -- I was in Macy's shopping (Dec. 26, 2009), when this woman came up to a gentlemen working and said to him that his merchandising ...
-- Complaint Posted by Nomorewirehangers on 12/28/2009

Thank you to Dan in Men's Department - Help checking out
BURLINGTON, WASHINGTON -- I was shopping at Macy's yesterday and had my arms full of robes by the time I got to the register, Dan was great, he patiently ...
-- Compliment Posted by Tutuwahine on 12/09/2009

Outstanding Service - ladies fancy dress department
MANASSAS, VIRGINIA -- I recently visited Macy's at Mannasas Mall and fell in love with a gorgeous teal dress in the special occasion dress department. ...
-- Compliment Posted by Jduerbeck on 11/14/2009

Wonderful sales person Sophie at Macy's Shoe department - Newport Mall, New Jersey - Emu boots -- Compliment Posted by Jagger on 11/10/2009

Compliment - men's wear -- Compliment Posted by Mokity on 10/28/2009

Excellent customer service - jeans -- Compliment Posted by Plu on 10/16/2009

Lingerie Department salesperson compliment - Infinite Options Bra
LOS ANGELES, CALIFORNIA -- On September 17, 2009 I scheduled a fitting with Macy's (Beverly Center) sales representative, Anne Madison, in the Lingerie ...
-- Compliment Posted by Roscoe's Val on 09/21/2009

Connecting - pajamas -- Compliment Posted by Painter42 on 08/03/2009

Good Old Fashioned Sales Help
I went shopping a few different times at the Macy's at Stanford Mall, in Palo Alto, CA. and was thoroughly impressed with the ...
-- Compliment Posted by Nbaycaligirl on 01/06/2009

Three Very Nice Sales Women - Service
ANN ARBOR, MICHIGAN -- I want to write this letter of commendation for 3 of the loveliest sales women I have ever encountered. I was shopping in Ann ...
-- Compliment Posted by Birdamae on 08/19/2008

Amazing service in alterations!!!!!! - Alterations
CANOGA PARK, CALIFORNIA -- Joshua is an terrific asset to Macys. On Saturday July 26 I needed a dress for my daughter's engagement party that night. I found ...
-- Compliment Posted by Foover on 07/26/2008

Perry Employee Number 573059 - Mens Department -- Compliment Posted by Richkofc on 06/25/2008