DES MOINES, IOWA -- I purchased a Magellan Roadmate less than 2 months ago. Last week I pushed the screen and the thin plastic layer over the touchscreen cracked. The unit will not work now. This was not abuse, just a simple push to mute the voice command. Magellan informed me that since it was physical damage, the unit would not be covered under their warranty. They offered me a used unit for $84 plus shipping. I only paid $89 new at Costco here in town no shipping. In my opinion no one should waste their money on products from this company!