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Magellan Consumer Reviews - Page 2

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Poor Warranty/Customer Service
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DES MOINES, IOWA -- I purchased a Magellan Roadmate less than 2 months ago. Last week I pushed the screen and the thin plastic layer over the touchscreen cracked. The unit will not work now. This was not abuse, just a simple push to mute the voice command. Magellan informed me that since it was physical damage, the unit would not be covered under their warranty. They offered me a used unit for $84 plus shipping. I only paid $89 new at Costco here in town no shipping. In my opinion no one should waste their money on products from this company!

Traffic Report Not Functioning - Bad Customer Service
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SCARSDALE, NEW YORK -- Magellan's GPS 4050 traffic report is not functioning. Their customer service does not respond and have no idea how to save the problem. Stay away from this company.

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Magellan Rating:
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1.0 out of 5, based on 1 ratings and
12 reviews & complaints.
Contact Information:
471 El Camino Real
Santa Clara, CA 95050
800-707-9971 (ph)
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