Mannington Floors

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Poor quality floor despite high price
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KENILWORTH, NEW JERSEY -- I had a Mannington vinyl floor installed in my kitchen in 2000 at a cost of $49.95 per yard. The floor I was replacing was 29 years old and although in very good shape, the color was out of style and a seam had become visible. This floor survived dogs, cats, kids, etc. The current six-year old floor has developed two "tears". I contacted the company and was told to submit pictures and proof of purchase, which I did. I have now been informed by a company rep that nothing will be done. I now realize that this is a poor quality product despite its expensive price.
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Hugh_Jorgen on 12/14/2006:
So why did they deny it? Are they blaming the installation? If so, go back to your installer and see what they will do.
Anonymous on 12/14/2006:
You can hardly expect a company to warranty a vinyl floor installed 6 years ago. There are a number of vinly floor repair kits out there, ask a qualified installer the best to use.
Scrabo on 12/15/2006:
The installer is no longer in business and I was not given any leftover material when the job was done. The company does not blame the installer - they said they the ten year warranty only covers dents and discolorations - not tears. I don't think six years is much time to get out of a floor that cost $49.95 a yard, especially when the company brags about a ten year warranty. I could have bought a much cheaper product if I thought it would last only six years.
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Will not honor warranty
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CODY, WYOMING -- We had the laminate floor installed 7 years ago in the kitchen. Over the last two years the joint have been turning up and coming apart. We contacted the local business who laid it and he contacted Mannington. They said that they do not sell this type of flooring anymore and that they are not going to stand behind this product at all.
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Anonymous on 04/24/2007:
Perhaps it is an application problem and not the fault of the flooring itself. After seven years, a lot of things can be the problem.
Pomona Guy on 04/24/2007:
I just Googled Mannington and they still sell laminate flooring. They warranty their flooring to be free of manufactured defects and the laminate will not fade or peel. If the joints go bad that is usually because water got in them. I suspect water has damaged your flooring.
birz on 04/24/2007:
It is not all the joints just the where everyone walks. the local business that installed it said it was the type of floor and the glueing of the joints and that he had seen it before.
Hugh_Jorgen on 04/25/2007:
Perhaps he has seen it before because he did the other faulty installations? Shoot some photos of the damage and take your appeal direct to Mannington and see what they have to say about it. Good luck.
birz on 04/25/2007:
It is to late for pictures I have replaced the floor. Just will never use a Mannington product again.

PS: All so will bad mouth them anytime I can
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