KENILWORTH, NEW JERSEY -- I had a Mannington vinyl floor installed in my kitchen in 2000 at a cost of $49.95 per yard. The floor I was replacing was 29 years old and although in very good shape, the color was out of style and a seam had become visible. This floor survived dogs, cats, kids, etc. The current six-year old floor has developed two "tears". I contacted the company and was told to submit pictures and proof of purchase, which I did. I have now been informed by a company rep that nothing will be done. I now realize that this is a poor quality product despite its expensive price.
CODY, WYOMING -- We had the laminate floor installed 7 years ago in the kitchen. Over the last two years the joint have been turning up and coming apart. We contacted the local business who laid it and he contacted Mannington. They said that they do not sell this type of flooring anymore and that they are not going to stand behind this product at all.