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Marriott International

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66 Reviews & Complaints

Company Contact Info
Contact Info: 10400 Fernwood Rd. | Bethesda, MD 20817 | 301-380-3000 | www.marriott.com

Top Customer Complaints & Reviews:

On 11/17/07, I checked into the Marriott hotel in Augusta, Ga. At check-in, I was not informed of a $250.00 bill if they suspect you are smoking in the room.
My mother just got a $250 charge on her account for smoking in the room which is absurd because my mom is the biggest anti-smoker in the world.
My husband (physician), infant, and I stayed at the Marriott Courtyard Isla Verde Beach Resort in Puerto Rico (7012 Boca de Cangrejos Avenue) in December 2007.


Latest Reviews:

Bad Business - Rodent In Hotel Room -- Complaint Posted by Jpmaffiliatecst on 01/14/2012

Rodent Found In Hotel Room - Hospitality -- Complaint Posted by Jpmaffiliatecst on 01/09/2012

Detroit Marriott - Hotel Stay
DETROIT, MICHIGAN -- Stuck up customer service. Manager was extremely rude. Charged me for a late check out because I was in my room an extra twenty ...
-- Complaint Posted by Craupp on 07/25/2011

Marriott Halifax Harbourfront - Wi-Fi
A $15.95 plus tax charge for in room wi-fi is more than an outrage, it is a new low in hotel chisling and clueless management. ...
-- Complaint Posted by Intlpvti on 07/04/2011

Marriott rewards not worthy - Marriott Rewards -- Complaint Posted by Longisland on 01/06/2011

Marriott Rewards - Marriott Rewards -- Complaint Posted by Myswanee on 10/12/2010

Customer complaint - reward point program -- Complaint Posted by Kensul on 10/04/2010

Residents Inn Marriott at Glenwood Springs, CO - Long term stay hotel
GLENWOOD SPRINGS, COLORADO -- This place has only been open 3 months so it is brand new and really nice. I feel it my responsibility to warn other pet owners ...
-- Complaint Posted by Angelout on 09/16/2010

Marriott's $250 Smoking Scam - washington DC mariott
My mother just got a $250 charge on her account for "smoking in the room" which is absurd because my mom is the biggest anti-smoker ...
-- Complaint Posted by Knightkaj on 09/16/2010

Time shares Don't work - 2bedroom at marriot maui ocean club
MAUI, HAWAII -- Do not buy a Marriott timeshare. We were told a 2 bedroom lockout room at maui ocean would be easy to use to come to Magi, or ...
-- Informative Posted by 403moto on 07/15/2010

Car damaged by a Marriott valet - Valet parking
Calgary Alberta Marriott gives you no choice but to utilize their valet parking service, which they charge for. The customer ...
-- Complaint Posted by Wilujo on 04/03/2010

Marriot Residence Inn Washington DC - Hotel
WASHINGTON, DC, DISTRICT OF COLUMBIA -- I stayed there for a weekend with my Pit-bull. That's is right with my dog. The staff was great. Nobody gave me grief about the ...
-- Compliment Posted by Connoisseur on 02/14/2010

Fraud Charges
LEXINGTON, KENTUCKY -- I stayed at this hotel during my mother's 60th Birthday...I received my credit card a month later and they charged an extra 250.00 ...
-- Complaint Posted by Tinydancer41265 on 11/24/2009

Rob at Marriott Ocean Club
I have been loyal customers of Marriott Hotels, and 10 years as a Marriott Vacation Club owner. We enjoy the Ocean Club in Aruba, ...
-- Complaint Posted by Metaxas on 11/10/2009

Failure @ Marriot CourtYard St. Pete Fl - Hotel Accomadation Marriot
ST. PETERSBERG, FLORIDA -- I am staying at a Marriot in St. Petersberg. It is a 1/2 built renovation. they charge $12 for overnight parking. The gym equipment ...
-- Complaint Posted by Yallah on 09/18/2009

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