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Match.com


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Match.com Sucks!
Posted by Po.dunk on 01/22/2012
I used the Match.com service over a year ago – I cancelled the service but one year later I go on-line and see they put through a charge to my debit card for $136.80! I immediately went to my bank (TD BANK, Plainview, NY Branch) and filed a dispute to have it reversed – 3 weeks later I still see the charge so I go to my bank and what they tell me is this – Because I didn’t cancel
the debit card after using their service – they have all the card info on file for me and they are claiming that I never cancelled the membership and so many months later they hit me with this UNAUTHORIZED CHARGE OF $136.80!!!!

I am disputing the so-called verification that Match.com provided my bank (TD BANK, Plainview, NY Branch) based on the fact that it’s ludicrous. I explained to TD BANK, Plainview, NY Branch) that I did cancel the service – but they have to have someone in their Debit Card dispute dept. look into the matter further.

Match.com is a company that WILL CHARGE YOUR CREDIT/DEBIT CARD without your permission. If you use their service (which I do not recommend) you should protect yourself and get a prepaid debit card – never ever ever ever ever should anyone give them their credit card or bank card information. They are unscrupulous. My bank suggested that I contact Match.com (the company that charged my card illegally) and ask them to reverse the charge. Has anyone tried to get in touch with match.com? Go ahead – try and have their Customer Service help you and see where it gets you. Nowadays, unfortunately, companies are greedy, despicable and completely hostile towards customers when it comes to our needing help to resolve problems that THEY CREATED.
DO NOT USE MATCH. COM – THE SERVICE SUCKS- THEY CHARGE PEOPLES CREDIT/DEBIT CARDS WITHOUT AUTHORIZATION – GO AHEAD CHECK ON-LINE – SEE HOW MANY PEOPLE COMPLAIN ABOUT THEM FOR YOURSELF. STAY AWAY FROM MATCH. COM – DO NOT USE THIS SERVICE – DO NOT GIVE MATCH. COM YOUR CREDIT CARD OR DEBIT CARD INFORMATION. DO NOT DO BUSINESS WITH MATCH. COM.

Signed, cheated and robbed customer of Match.com

     
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Posted by sabletaz on 2012-01-22:
If you go and purchase anything online use a CREDIT card only. Don't use Debit/credit card. If there is a dispute your credit card company will help you out.
Posted by clutzycook on 2012-01-22:
And when you do cancel a service, get the confirmation in writing and save it until you are absolutely positive everything has been canceled correctly.
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Disregard for my voice and opinion and general lack of safety measures
Posted by Sunny73 on 11/18/2010
AVALON NSW AUSTRALIA -- Good Morning
I have been on Match-com Australia for one week and in that week I have tried to upload a nice photo which follows their guidelines but as I have no power over what gets uploaded my photos are being knocked back all the time and I know they are in no way indecent or not in keeping with their guideline's.

This might sound silly to some people but I am not working and I paid 40.O approx. to join this site and not being able to get a photo uploaded that I like is a big deal to me.

I have already wasted one week of my paid time in trying to get a photo I like uploaded.

There is no contact with a person just automated general emails returned to me each time they do not approve one of my photos, it is so frustrating not to be able to talk to a person to clarify the problem, I am willing if I am wrong to rectify the issue but there is just no communication.

Apart from that I have in a short time received marriage proposals, a desire for a personal contact number from men who do not want to waste their time emailing on the site, and their email addresses are all free email setups which I can understand as I use one myself to protect myself,

There have been long romantic emails asking very personal questions about my lifestyle beliefs and money situation.

Nothing seems to phase the customer care people at ALL I am very upset and let them know and they just ignore my feelings.

This money I spent to me is a lot as I am not working and it really upsets me that a customer service center does not give the service I would imagine a customer service is set up for.

Once I paid that money they can do anything to me and to my thoughts and ideas, they have all the power which to me is so wrong if they are not using the power with respect, which they are not.

The scamming is so true, but I do not go for the etter than real life emails I stick to the true blue simple ones that could be and I only say could be as who knows what is true on these sites?

Beware as I do no go to Pubs or Clubs it seemed like a good idea but even the photos are suspect.

What a shame scamming comes into a person who genuinely wants to meet a nice person.
     
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Posted by Anonymous on 2010-11-18:
Are they telling you WHY they are not accepting your photos?
Posted by sunny73 on 2010-11-18:
No, That is apart of the problem if I knew why I would fix them they follow their guidelines and I have looked at other female photos and mine are kindergarden photos in comparison

Thank you for your comment it is just a nuisance not a big issue as the people who have lost money that is dreadful and I do feel for them.

I am stupid I believed these sites especially matchcom which id nine msn would be run well and no scammers on it.

I had to laugh at the elderly gent who said he cruised the bars and woke up in the moring and thought oh boy what have I got here
Posted by PepperElf on 2010-11-18:
Is the photo not appearing at all, or does it show up for a little while and then get pulled?

I was thinking maybe it's a technical issue vs a content issue? Though an easy way to check that is to try another photo - say something like what you'd see on a passport.

If that stays up, then it may be a content* issue. If that doesn't work then maybe it's a technical issue instead?



*also according to their website the "content" rules basically state that the photos cannot be offensive or illegal (tho they will judge them). also that it cannot be of someone else (like if you're impersonating a movie star)

http://www.match.com.au/Help/Terms.aspx

good luck!
Posted by Starlord on 2010-11-20:
Sometimes it can be something as simple as being a bit larger than their system can accept. I had that problem trying to post a picture once. If you are using a computer dating service, you are obviously looking for romance. A lot of time and heartaqche can be avoided by the "long emails filled with very personal questions." I can understand your feelings on answering personal questions, but analyze them a bit, and see them in a light of someone not wanting to make a mistake. I do wish you the best of luck.
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