Mattress Warehouse

Product sags, company won't stand behind their product - King Mattress
MECHANICSBURG, PENNSYLVANIA -- Beware of buying anything from this company. We bought an expensive King mattress and box spring for almost $2,000. After about ...
-- Informative Posted by Driesberg on 10/01/2012

Serta and Mattress Warehouse- Never again - Serta Pillowtop Mattress
FREDERICK, MARYLAND -- My wife and I bought a Serta pillow top mattress almost 2 years ago. About 6 months ago, we noticed that there was sagging in ...
-- Complaint Posted by on 08/04/2012

Horrible Customer Service - Misleading Information During a Sale
DELAWARE -- On April 13, 2012. I visited Mattress Warehouse in Goverer Square, Bear, De I was looking for a traditional mattress. My 14 ...
-- Informative Posted by Rose1510 on 06/26/2012

Mattress Warehouse ripoff - Refund/Replacement
RICHMOND, VIRGINIA -- Mattress Warehouse(804) 672-3090. 7482 W Broad St Richmond, VA 23294 order #417243. . When I went to the store, at the end of ...
-- Complaint Posted by Blueplutosky22 on 10/21/2011

Awful Experience and Worse Prices - Mattresses
On Friday, October 16, 2011, we had the displeasure of working with Sabo, the store manager of the Mattress Warehouse in Warrenton, ...
-- Informative Posted by Kerrysutten69 on 09/27/2011

Don't buy from these clowns! - Serta Intricate
ALTOONA, PENNSYLVANIA -- A very unsatisfactory and stress-filled experience. This company advertises 'money back guarantee' in their ads... don't you ...
-- Complaint Posted by Joymor55 on 04/13/2011

7 weeks and NO mattresses!!! - 2 twin hawthorne mattresses
HAGERSTOWN, MARYLAND -- On presidents day (Feb 18th) of this year 2011, my husband and I decided to purchase new mattress sets for both of our daughters. ...
-- Complaint Posted by Bmccrary on 03/28/2011

Don't buy a bed from any store that Mattress World has
LAKE ORION, MICHIGAN -- I purchased a bed in May, and after the 5th month the bed started to sag in the middle, so much so I started to have lower back ...
-- Complaint Posted by Brad2007 on 01/25/2011

Mattress Warehouse and Serta Mattress Problems - Serta Mattress Warranty
I bought a Seta King set at Mattress Warehouse in Olney, MD for $1500 in May, by August it was sagging terribly. We placed ...
-- Complaint Posted by MDAlf on 01/24/2011

A very unsatisfactory and stress-filled experience - Mattress sale and followup exchange/return and refund policies
6110 DOBBIN ROAD, COLUMBIA, MARYLAND -- A very unsatisfactory and stress-filled experience. This company advertises 'money back guarantee' in their radio and other ads. ...
-- Complaint Posted by Martin21045 on 01/07/2011

Fraudulent Customer Service - I Canceled My Mattress Purchase and Can't Get My Money Back
FALLS CHURCH, VIRGINIA -- I ordered a mattress from Mattress Warehouse in Falls Church, VA, on Dec 4. On Dec 5, I returned to the store to cancel the ...
-- Complaint Posted by Froman on 12/29/2010

Restrictive Return/Exchange Policies in Ohio - Sealy, Embody, Motivation
MENTOR, OHIO -- I recently decided to invest in a quality mattress and have never bought a mattress before. We purchased a Sealy Embody Motivation ...
-- Complaint Posted by LaRuLew on 09/16/2010

Mattresses: Terrible Return Policies, Unethical Sales, Short-sightedness - Twin size mattress
EYSVILLE, MARYLAND -- My story with Mattress Warehouse concerns some questionable salesmanship, incredibly restrictive return policies, dreadful customer ...
-- Complaint Posted by WRB7 on 04/25/2010

Don't believe what they tell you - Delivery
So a week ago we went to the lancaster, PA store everyone was nice, they matched the price we found online. They had an available ...
-- Complaint Posted by Twinsmama on 03/13/2010

No return once merchandise leaves store - pillow
FREDERICK, MARYLAND -- My husband bought a ComfortPillow from Mattress Warehouse on Thursday, January 28th at your store located at 451 North Frederick ...
-- Complaint Posted by Goldiebird on 02/19/2010