Maybelline - Page 2

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2.0 out of 5, based on 7 ratings and
21 reviews & complaints.
www.maybelline.com

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Beware of Maybelline "Great Lash" mascara
Posted by on
Rating: 1/51
NEW YORK -- I recently bought Maybelline Great Lash mascara (pink tube, green top). After 1 application my eyelids became itchy. I took an antihistamine and applied cortisone cream. The next morning my eyes were swollen, the skin under my eyes was crepey and I had welts on my cheekbones. Relief came after several days on prednisone. Keep away from this product!!!
     
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Skye on 2012-05-04:
This is the only mascara I've been using since I was a teenager, and never had a problem. I like it, because it's contact lens wearing safe.

Sorry this happened to you. But sometimes the body can reject a product, as the years go by. Bodies change, and we have to give up products we've sworn by.
I love my son on 2012-05-05:
I have used this mascara for about 20 years, I have never had one issue with it..Its a great price and looks great on and comes off when I need it too.sounds like you had a reaction to it but doesn't mean something is wrong with the product..
Anonymous on 2012-05-05:
I used to use Maybelline, but their mascara starting flaking off and was leaving black smudges under my eyes. I use L'Oreal now and haven't had any issues
madconsumer on 2012-05-05:
sounds like you are allergic to some of the ingredients in the product.

very helpful review.
raven2010 on 2012-05-05:
This is my fav mascara. I am sorry you had a reaction--it does sound as though you are allergic to one of the ingredients.
Bullcrab8902 on 2012-10-16:
I've never had a problem with any mascara, until now! I have the same issue described above! I thought it was old cover-up I used, so I threw it out. It took over a week for my eyes to get better. Yesterday I finally was able to wear make-up again, and lo and behold, this morning my eyes are itchy and swollen again.
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Eyebrow Pencils
Posted by on
Rating: 1/51
MANITOWOC, WISCONSIN -- I have always bought define a brow eyebrow pencil. Now you've changed it. I hate it. It's a waste of money. You can't get it to sharpen enough to do a fine line. I breaks off all the time, so that's a waste. Please bring back define a brow in dark brown. Loyal customer. I buy all Maybelline products.
     
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Anonymous on 2012-05-02:
I used to use Maybelline, but their products don't hold up anymore. I've switched to L'oreal and I am pleased with their makeup.
Barbara on 2013-04-17:
I have been using your eyebrow pencil for 40 years. The last three packs (2 in pack) I have purchased I cannot sharpen because they crumble. I have bought 3 different sharpeners and I cannot sharpen them and have had to throw them away. One pencil split right down the side and I was holding the piece in my hand. I even went to Walgreens and told the clerk my problem. She removed and opened a sharpener from the cosmetic section and was unable to sharpen my pencils I brought with me. I don't know why you have changed material used in these pencils--I cannot afford to buy these pencils and use them a few times and have to throw them away because they cannot be sharpened.
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Complaint
Posted by on
Rating: 2/51
MILWAUKEE, WISCONSIN -- Container becomes very messy after use. blush is too soft.
     
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Skye on 2012-03-23:
You can contact Maybelline at:

http://www.maybelline.com/contact-us
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Instant Rewind Did Not Come Out Of The Bottle
Posted by on
LEWISVILLE, TEXAS -- I saw commercials on Instant Rewind. I wanted to try it. Thought it was like a concealer. I tried and tried to get the makeup to come out of the bottle. It never came out. I took it back to Walgreen's.
After reading another review, I am glad I did not use it.

Jennifer C
     
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Anonymous on 2012-01-16:
I've noticed the quality if Maybelline products have gone downhill the past few years. I have switched to L'Oreal. I am happy with their products
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Maybelline mascara
Posted by on
I am sooooooooooo disappointed in Maybelline mascara, the pink with green top waterproof, I am 56 years old and have been using this tube since I was 15 years old, up till 4 months ago have been extremely disappointed, after one use, it clumps and dries out terribly, am going to stop using this product and pass it on to friends that have also experience the same problem....... What a disappointment!!!!!!!!!!!!!!!!
     
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Venice09 on 2011-01-13:
Did you buy the tubes at the same store? Maybe they're old. Contact Maybelline directly and let them know.

http://www.maybelline.com/customerservice/landing.aspx
Anonymous on 2011-01-13:
I've been having similar issues with Maybelline's mascara the past few months. It was leaving smudges under my eyes and I was using the waterproof kind. I switched to Loreal.
Venice09 on 2011-01-13:
I really hope Maybelline is listening to these complaints. I can't imagine them cutting back on quality after being in business for so many years and having tons of loyal customers. Did you let them know, yaya? If they get enough negative feedback, I'm sure they will take it into consideration.
Anonymous on 2011-01-13:
Venice, I have tried 4 different kinds of mascaras from Maybelline and all left smudges. They never used to do that. I should contact Maybelline
Venice09 on 2011-01-13:
Yes, definitely contact them. I don't wear makeup and haven't bought Maybelline products in a long time, but I really think they care about their reputation. If they are reformulating products and customers are unhappy, they need to know so they have a chance to rethink what they're doing before its too late.
Lisa on 2011-05-30:
Same complaint as others: the waterproof mascara in the pink/green tube clumps. It does not last as long, either. The last few tubes I bought have been like this, so time for a change. I am really disappointed with Maybelline products.
Kim on 2013-09-30:
The new Maybelline (non waterproof) leaves my lashes hard! And they break off, it was never like that. Now its too harsh for me too use really really sorry I bought it. I used to count on it for gentleness.
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Disappointed
Posted by on
I went to buy some refills for my eyelash curler and all they had were the black ones so I tried them. They are terrible. They don't fit into the curler properly because they pop out on one side and do not curl my eyelashes properly. Please bring back the white eyelash curler refills. I've looked everywhere to purchase them and I can't find them. Help!!!
     
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maxinebb on 2010-09-27:
Have you tried ordering from their website or posting this suggestion on their site?
Skye on 2010-09-27:
OP, I know how you feel. It seems every time I like a product, it either is changed or discontinued. I used to love Therma Care shampoo and conditioner, and they messed that up big time.

Here is the contact information for Maybelline. Send them your feedback. They may even be able to tell you where to find the eyelash curler refills you can't find.

http://www.maybelline.com/customerservice/contactus.aspx
Anonymous on 2010-09-27:
Maybelline used to make a great concealer. They discontinued it a few years ago. I still haven't found a concealer I like as much as that one
raven2010 on 2010-09-27:
Did you check eBay?
tgsuperstar on 2011-08-23:
Discontinued White Rubber Maybelline Eyelash Curler Refills available on eBay here: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270805272611

item# 270805272611

ships from United States
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Eyelash curler woes
Posted by on
I have bought the black eyelash curler refills and find that they are too soft to do any good. No matter how long I hold the eyelashes in the curler and squeeze as hard as I can, the eyelashes are barely curled. The old white ones were made of a harder material and when you used the eyelash curler with them, your eyelashes were curled and in much less time.
     
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Alain on 2010-07-14:
Drop Maybelline / L'Oreal a note at 575 Fifth Ave., New York, NY 10017 or call 212-818-1500. You can also go to their website http://www.maybelline.com
eschev on 2010-07-15:
I agree with the OP 100%. I'm having the exact same issues!
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Good Customer Service
Posted by on
NEW YORK, NEW YORK -- Recently I decided to surprise my wife by attempting to buy her some eye shadow for her birthday, something she surely wouldn't expect me to do. I "researched" to find out what products she liked by cleaning the bathroom (this also surprised her). Noting that she was low on eye shadow I went down and got some. When she opened it we found there was no applicator in the box. Since none of the boxes I saw had them I thought this was how they were sold. My wife explained that the product comes with applicators. I e-mailed Maybelline explaining my situation. In less than 4 hours a customer service representative e-mailed me back asking for the name and address of the store I'd gotten the product from so they could correct the problem. Additionally, she offered me two coupons ($5 each) for my trouble. Since the eye shadow was only about $9, I accepted the offer and within 5 days the coupons arrived in the mail. The representative also said that if I wanted advise on cosmetics for my wife in the future I could always e-mail them for some advise. A nice personal touch, but next time I'm sticking to the usual normal roses, dinner, and jewelry for her birthday (I gave her some sapphire earrings this time and she said that something like that is enough--no extra surprises necessary!) Maybelline gave excellent customer service here. They promptly responded to a problem, satisfied the customer, and built some customer loyalty for themselves. My wife also went down to pick up some more cosmetics at the store where I got the shadow (Target, Homestead, PA) and noted that the boxes without applicators had been replaced.
     
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Venice09 on 2010-03-20:
I love this review! What a thoughtful gift. Your wife is a lucky lady.

And great job from Maybelline, too! I guess there's a reason they've been around for so long.
Alain on 2010-03-20:
It was a fun and a learning experience, Venice! I'm still going to stick to the jewelry in the future, though! I can see why my wife likes Maybelline. They are good.
Venice09 on 2010-03-20:
And you cleaned the bathroom, too!.. What more could a girl want?

Nice job all around.. :)
Alain on 2010-03-20:
Well, as long as she puts up with my rants on politiics it's the least I could do!
Anonymous on 2010-03-20:
Now that's what I call great customer service!

You just got to love a well written easy to read review! Excellent job Alain.
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Eyelash curler refills don't work
Posted by on
I too have gone through many refills on the eyelash curler and am frustrated. They aren't long enough nor are they thick enough anymore. I have had the same curler for 30 years and until recently have never had any problems. Not until I looked at where they are now made - too bad we can't get American made products anymore; at least they fit and worked right!
     
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Anonymous on 2010-01-11:
OP, sadly, if Americans were not so cheap then we could get American made.
momsey on 2010-01-11:
Actually, I'm sure it's possible to get an eyelash curler that's American made. I bet it's REALLY expensive, though!
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Instant Age Rewind foundation
Posted by on
This foundation is very smooth and easy to apply. It seems to plump up the skin and makes you look glowing and younger. However it does not smell good which is a drawback.
     
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dehiskett on 2013-11-30:
I have used age rewind foundation in the color tone of Suntan,for years. Now all of a sudden I can't find that shade anywhere. I am part native Indian and it blends in with my skin color perfectly. what's up with this? I can't find another shade that blends with my skin tone. BRING IT BACK!!!!!!!! PLEASE!!!!!!!
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