Maytag Corporation Air Conditioners

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2.0 out of 5, based on 1 ratings and
4 reviews & complaints.

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Maytag Air Conditioner Annual Repair Needs
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Rating: 2/51
BAKERSFIELD, CALIFORNIA -- The Maytag Air Conditioner we purchased works great when it is running. It is designed with a poor quality/underrated capacitor that fails regularly. It never seems to fail when it is cool but it waits until it is going to be 105 degrees for several days. It is a quick fix, if the contractor has it in stock. Now after a few short years the blower motor has gone bad. Again, over 100 degrees for several days in a row and no one seems to have it in stock! If you are going to sell a product, why don't you have major parts in stock locally?

Overall, we are not satisfied with this product and would not purchase or recommend Maytag Air Conditioners.
     
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Maytag Won't Honor Their Warranty
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MICHIGAN -- After spending 20 minutes on hold, waiting for some assistance to help repair the four-year old Maytag Air Conditioner I have sitting in a window frame in my house; I found myself more frustrated than when I made the call. The customer service representative let me know that the Maytag branded air conditioner I purchased, was actually made by Fedders – on behalf of Maytag. Fedders has since filed for bankruptcy protection, and the warranty that accompanies my Maytag Air Conditioner will be honored at some point in the future – could be a week, a month, a year, or a decade; but I’m covered because I called within the warranty period.

The senior leaders at Maytag made a decision – which I’m quite sure was based on lower manufacturing costs – to outsource the production of some of their air conditioners to Fedders, and now they want their trusting consumers to pay for their mistake. I guess the contingency strategy is to minimize exposure; only disclose the details of the sub-contracting agreement with Fedders to those with equipment failures. Hide behind the legal system, and hope most of the problems go away – customers replace their air conditioners, and by the time Maytag is prepared to execute the warranty contract, the unit has been scrapped for its parts. This is unacceptable.

I think a class-action lawsuit is in order.
     
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Hugh_Jorgen on 06/19/2008:
The first payment you will have to make to an attorney to start your class action lawsuit will buy you TWO new air conditioners. Generally, only lawyers get rich off such lawsuits.

Will they allow you to have a local repairman fix your A/C at your expense and submit the bill to Maytag to be paid at some date in the future? It might be worth asking. There is no guarantee you will get 100% of your money back since there is a bankruptcy involved, but it might be better than having to pay for a new one. Good luck.
thensider on 06/19/2008:
You might be surprise to know that MANY MANY companies, particularly electronics companies have Liscensing agreements with other companys. Sony, Polaroid, Maytag, Any store brand, Whirlpool. Its not uncommon and its not illegal, and it doesn't always end up this way. For the most part, consumers never know, unless someone tells them.
SilverWngs71 on 06/21/2008:
Fedders paid Maytag to use their name on the product. The only downside to it is there is nothing Maytag can do as it is not their product. They cannot honor a warranty that is not made by them and cannot help with parts or find service that will repair the A/C. Maytag is not responsible for the warranty and good luck on the Class Action Lawsuit, it would be a waste of time and money, mainly yours.
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Maytag - never again
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Brought model M6Q10F2D a year ago, it started acting up immediately + completely broke a few days after the warranty expired. Of course, no help on the Maytag end - a company who somehow does not take full responsibility for appliances bearing it's logo and name.

I'll make sure never to buy any type of Maytag product ever again. A company that doesn't take responsibility is not a real company at all.
     
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saj80 on 08/06/2009:
Exactly how many days is a few? I do agree that these appliances should last longer, and it's a shame that companies such as Maytag will put inferior products on the market, but as long as they are hitting their sales projections, nothing will change.
Slimjim on 08/06/2009:
If you experienced problems with it early, you really should have had it looked at while the warranty was in force. Just saying for anyone reading this, out of warranty is out of warranty. Don't let anything not working properly go out of warranty without attending to its issues first. I'm betting Maytag said something similar.
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5 year warranty
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LAKE WORTH, FLORIDA -- The Maytag Office keeps ignoring my complaints about our A/C not working.
We called their local service company and they never called back, ever.
We keep calling the 866-Maytag1 and every phone call is a different person.
They act like this is the first time we called.
I have been complaining since last summer about this A/C being loud. Now it will not cool.
I ask to repair or send a replacement.
Now they tell me I have to wait another two days for a regional manager to answer an email!
Resolution Update 07/13/2013:
Brand New Unit sent to me
     
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Lindajp6 on 04/20/2006:
This is the same thing that has taken place with me. I have a Maytag dehumidifer that is not working, it is still under the five year warranty. I have emailed maytag six times and called them by phone numerous times the past two months. They keep telling me that they are trying to find someone to repair it and waiting for an email from the regional manager to let me know where I can have it repaired. Two of my emails states they will contact me within 24 hours, they have never contacted me! When I call they promise to call me back, but they have never called. I bought this product at Home Depot and they just refer me to Maytag. I am at my wits end with a broken dehumidifer and a no good warranty. Any suggestions???
I will never, never, in my life buy a Maytag product. This is so unbelievable poor service, really NO service!!!!!
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