Maytag Corporation Atlantis Series Consumer Reviews - Page 2

My story is not unlike the rest of you that purchased that high dollar piece of junk. Within the first year I had to have one transmission put in the clunker. Then within the next 1 1/2 yrs, another...now here we are again in time for another one. Lowe's sent me back to Maytag and Maytag helped with the repairs but then the last time it was 'well, we will give you a 10% discount on a new one'. I said, "what do you mean a new one - this one is not 3 yrs old". Why would I buy a new one when this one has a better warranty than Lowe's offers on the new ones?

I have a 5-yr warranty through Maytag on the transmission and 10 on the drum and the new ones have a one year warranty on them. What makes Maytag think I want to buy another one from them? There should be some recourse for us that spend that kind of money on an appliance. 600 dollars - a lot of money in my book. And for them to offer you basically 60 dollars off a on new one when the one you have is less than 3 yrs old - this is disgusting to say the least.

NEW YORK -- My mom's Maytag washer had finally seen better days and she being a loyal Maytag buyer, researched around and purchased a new Maytag Atlantis. From the very beginning the washer was junk, leaving lint and soap powder on all the items washed. Call me crazy but isn't the purpose of washing an item for the end result to be the item to be clean and in good order to wear?

She had the repairman come and he told her that Maytag doesn't make the washers like the old ones, and suggested she switch to liquid detergent and try running a cycle with white vinegar in order to clear any remaining lint. Needless to say, this did nothing and the clothes have dried detergent and lint all over them and are an embarrassment to wear. Does anyone have the address to the Maytag corporate office (not the customer service office)??? Thanks in advance!

MONROE, CONNECTICUT -- Bought Maytag because my mother's is 35 years old and still works good; my set - about 8 years old - has been repaired at least 4 times on each unit. I have become an expert at rebuilding their crap, have paid double and triple of unit cost in repairs. Contacted Maytag and the response was that they are sorry to lose me as a customer. Don't know what I will buy in future but I will never spend money on any Maytag products ever again, and will spend all of my days telling my story to anyone looking at Maytag products in stores. Your customer service is the worst I have ever dealt with, you have ruin the reputation the Maytag founders work so hard to achieve.

SAN ANTONIO, TEXAS -- I purchased my Maytag Atlantis washer & dryer about 4 1/2 years ago. The dryer has been OK compared to the piece of CRAP washer. It has been worked on over 7 times and as of today, I have no choice but to purchase a new washer. This time it started making a scrapping sound like there was a rock or screw between the tub & liner. Then when I tried to use it again, it started smoking and quit working completely. Did not turn or drain!

I mentioned this to a friend and she told me that she had purchased the same washer & dryer and the store replaced it because it went out within the 1st month that she had it. I have done so research online and have only found complaints on this model washer. If only there were a class action suit!

DO NOT purchase a Maytag product. I have had nothing but problems with my supposed top of the line $700.00 washing machine from day one. 6 months after purchasing it, trouble began and has been endless since. 3 months into my second year. Warranty only covers parts. And after never fixing the problem that was first noticed at 6 months, I get to now pay the labor for repairs. The statement 'All parts under warranty for 2nd year' did NOT include the belt that was needed during the transmission replacement.

No response from Maytag after complaining multiple times. Allow me to pass along to you the insight and wisdom I received from each and every Maytag-authorized repairman that I have had to my home fixing this worthless washing machine: "Best thing to do is buy a different washing machine". Someone get a class action started and count me in!

Bought a new Maytag Atlantis washer and dryer set about five years ago. I have had nothing but problems since with the washer. Had to be replaced a week after I brought it home. It was shaking all over the place; it wouldn't balance. They said it was my floor. That's a load of crap (8 feet between supporting walls, 2x12 floor joists. 2 layers of flooring).

Then the belt burnt up twice in the first two years. Then the water pump went out at year 3. Midway through year 3, the transmission went bad. That was still under warranty, but I had to pay 130.00 for the labor. 2 months ago the timer went bad. 100.00 more dollars. Tried to talk to customer service - it was like talking to the back of my hand. Bored Maytag repairman my ass! I will never buy another Maytag, or Maytag-owned product.

Been wonderful. Never have broke down. Great!!

NEW MEXICO -- I have a Maytag Atlantis that is less than 5 years old. The gears are shot and it sounds like a jet taking off when it spins. I was given a $300.00 repair cost. Obviously I wouldn't spend that much to repair this piece of junk. Plus I will never have another Maytag appliance of any kind in my home. The Maytag man must be keeping busy now that they are proving to be junk.

STEPHENVILLE, TEXAS -- After 3 years of good service, the washer began making very disturbingly loud noise. The Maytag repairman determined the sealed motor bearings were shot. Replacement cost $400 for a $700 machine. Our previous Maytag worked well for over 19 years.

DAVIE, FLORIDA -- I owned an Atlantis Washer & Dryer. In the year and a half, the washer has eaten at least $1000.00 worth of clothes. It also left lint on everything we washed. It did not wring the clothes out at all, even after recycling the washer to wring out again; however the clothes stayed wet. Best Buy came out 5 times to repair it. They said nothing was wrong, but replaced the agitator, then became worse. Maytag wouldn't replace anything - washer or clothes. Dryer is now smelling like it is burning. We will never, ever consider a Maytag again.