Maytag Corporation Dryers Consumer Reviews - Page 3

ISLAND LAKE, ILLINOIS -- I recently purchased the Maytag Bravos Washer & Dryer pair for our new house, after owning a Kenmore set for 16 years & leaving it behind, still in perfect working condition after only 1 repair between them both. The Maytag washer has a very large tub with no agitator but because the clothes just sit in there, they tend to get extremely tangled, especially jeans and long pants. Every item has to be shaken out before putting it in the dryer, otherwise they end up all twisted, wrinkled and only partially dry. The washer definitely uses a lot less water than a conventional top load, but the clothes are a mess when they come out.

The dryer has several "level of dryness" settings, but when "normal" is selected, clothes & especially towels are still damp when the cycle ends. The only higher setting is "more dry" which seems to be over drying & fading the clothes, but if it's not chosen then everything is still damp when it's done. Lastly, the lint filter is poorly located on the top of the dryer itself, which causes major amounts of dust/fuzz to spill out onto the dryer top every time it's cleaned (each load). We chose the black color, which was not a great choice due to the lint filter location, as the top of the dryer is always dusty.

AVON, OHIO -- Along with many others (see other posted reviews) we feel we have been taken by Maytag. We purchased a Maytag Legacy Series washer and dryer from Home Depot in 2004 and neither lasted two years. The washer's main bearing went out and the spin cycle sounded like a jet engine blasting on takeoff. Even when we closed the door to the laundry room we were unable to talk to each other over the screaming noise. At about the same time the dryer started overheating such that even on the low heat setting it ran extremely hot.

When we inquired what the cost of repairs might be we were told that (after including the service call, parts and additional labor) it might be cheaper and wiser to purchase new units. One should expect new appliances such as these to last at least 8 to 10 years, but these dogs failed after 24 months. NEVER AGAIN WILL WE BUY MAYTAG!

HANOVER, MASSACHUSETTS -- In February of 2003 I bought a new Maytag dryer - Model No. SDE5401AVW. In the past 10 months I have had two major service repairs: The front glides had broken down and needed replacement. The idler pulley had worn down to its bushing and needed replacement. This machine is less than three years old! The lack of quality parts that Maytag is using is inexcusable.

I've been a Maytag customer for over thirty years. Correction - I was a Maytag customer. I will never buy a Maytag product again. And, I will tell my extensive circle of friends to avoid Maytag at all costs. I recommend that you do the same. Still waiting to dry out.

LITTLE ROCK, ARKANSAS -- MAH8700AWW & MDE9700AYW - We purchased this washer and dryer when our Kenmore (which lasted 16 years) finally went out. The washer would dance across the room and vibrate the walls during the spin cycle. We purchased a pedestal thinking that would help and of course it did not. That had to pay for a vibration kit on the washer and then it still vibrates like crazy.

The dryer takes forever to dry a load of clothes. We recently have had the dryer worked on 4 times and it continues to blow the thermostat. I think it's ridiculous for the cost of these appliances to have these kind of problems. This is my first Maytag product and it will be my last!!!

QUEEN CREEK, ARIZONA -- Bought new Maytag washer & dryer, the washer is the water saver, my clothes do not come clean. They smell when dried, not enough water being used to rinse them out properly. Once the machine starts it is locked and it takes one hour to wash a load of clothes. The dryer basket is so big that all the clothes wrap around each other in a ball. Will not dry a load of clothes in 30 min.

A week after I bought it they said I could have returned it for a 30% stocking fee (200.00). Who can afford to lose that much money in one week. So unhappy with these products. I am 72 yrs old and on oxygen and have always used Maytag. Never again and will tell anyone that will listen. I am not mad at the company I bought it from just the product.

SUGAR LAND, TEXAS -- I called customer service. My Centennial dryer was less than a year old. On previous calls to Maytag found they were anxious to help and send out a repair person. When I described my problem I was told it was not a functional problem so was not covered under the warranty. I said, "The paint chipped off and will get rust on my clothes, this isn't a function of the dryer." No the supervisor said she would send a repairman but if it is not a matter of the function of the dryer, then she threatened me that I would be paying the $140-150 service call. Boy I was never threatened over a service call.

I had a Whirlpool washer/dryer set that I was very unhappy with which was why I bought Maytag. While looking to purchase I went to Conn's, Home Depot and Lowe's. I made it very clear I was not interested in a Whirlpool and why. Not a single salesperson volunteered the information. They were owned by the same company or I never would have purchased a Maytag.

I have currently 5 appliance with the Maytag logo and was looking at refrigerators already. I can say that they have the right to refuse to repair their defect. I can also say that in doing so they lost a loyal customer and I can tell everyone I know to never buy from them. So who is paying the cost on this repair?

Bought this MGDE500WJO dryer 7 months ago. The face of the dryer (area surrounding the door) has now separated from the unit. Why? Because the front of the dryer is attached to the unit with DOUBLE-SIDED TAPE... just a one-inch strip of double-sided tape.

I called Maytag and was told that it's my problem because the warranty for 'cosmetic' problems only applies for 30 days after purchase -- just long enough to get it in your home before the tape stops adhering, I guess. Previous Maytag dryer lasted 15 years. Silly me for thinking it was still a company that has a quality product. Last Maytag appliance for me.

We purchased a Neptune washer and dryer back in 2006. Right away we noticed a smell coming from the drum of the washer and also the clothes we washed in it. I called and emailed the company several times and they offered "cleaning solutions"... putting bleach in the washer, etc etc.

Eventually a year or two later I learned there had been a recall on that washer. After quite several rounds they finally agreed to send me the gasket that was causing the problem but they would not send anyone out to fix it. The one repair company I found wanted $150 just for the service call so it's still sitting in my closet. Now the thing is leaking. When I called they told me it's too late to do anything about it. I asked for the name of a supervisor to talk to and after two weeks I'm still waiting.

CLEVELAND, TENNESSEE -- Bought the dryer May 28th, 2010 and have had 4 service calls on it already. (It's only Sept 2010.) The dryer's automatic dry cycle doesn't seem to know when the clothes are dry...... The medium weight clothes are completely dry after 26 minutes but the machine continues to run for another 54 minutes before it shuts off. What kind of "automatic" drying cycle is that?

A large box store where I bought it spent 1 hr and 45 minutes on the phone with Maytag and received the runaround like you wouldn't believe. Maytag offered nothing except an extended warranty and wanted to send out another repairman for the 5th time. Thanks Maytag.......... Why don't you stand behind your product? Piece of junk.

I purchased a Maytag Washer and Dryer back in 2007. The Dryer costs over $900.00. I have had 4 service calls on it totalling $800, and I just made my 5th service call as the Dryer will not heat. This Dryer is supposed to be top of the line. An appliance repairman came out last September 09 and replaced the controller board and thermostat. I just called them thinking those parts were still under warranty and she told me they only have a 90 day warranty and it will cost $75 just for the repairman to come on-site to look at it.

The costs of my repairs is about to exceed the cost of my expensive (supposedly top of the line) dryer in less than 4 years. This is ridiculous, I hope everyone considering purchasing a dryer reads this post and avoids purchasing a Maytag appliance. Maytag does not mean quality, it means heartache and high repair bills.