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Maytag Corporation Ranges

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21 Reviews & Complaints

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Gas Range Model MGR5750
Posted by JCRichfarms on 02/12/2004
I purchased a new Maytag gas range 4-30-99 and it has never worked correctly. The burners pop when turned on and off. There is a gas smell when it is on. The third time I cleaned the oven the door would not unlock. It took three weeks to get a repairman to fix it by putting in a new electronic control. After one year the inner oven glass broke and I had to pay for the repair. It was inside? two pieces of glass and it was MY fault it broke! When the oven is on or the self-cleaning is on the upper stove and back splash on the wall are covered in black soot?? Now the oven won't come on when you turn it on for one hour to half a day. We have unhooked it and it will be junked! I paid $745.48 for this range and today went to Sears and bought a new electric range so I can cook again! They used to have the best now they have the worst! The service is also terrible and I am tired of being cheated! I will do all I can to encourage others to stay away from Maytag products!
     
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Posted by use2becust.svc.rep on 2004-07-14:
Some people never learn. Please read the use and care manual on your new appliance. This time if you do you might learn how to use a stove.
Posted by JCRichfarms on 2004-09-19:
I have had no problems using a range for the last 50 years until I acquired a Maytag!!
Posted by NTL1991 on 2011-10-09:
I have had this gas range for about 14 years now and I have not had a single problem with it. The paint is in great shape, the self-clean function still works excellently, and all of the original igniter still work fine. I used it personally for about 5 years, and since then it has been in my rental property.
Posted by Venice09 on 2011-10-09:
My Maytag top of the line gas range was a disappointment in many ways. It stopped working shortly after the warranty expired. I decided not to invest any more money in it and just buy something else. I bought a basic model range with the features I needed and it's been working great for the last five or six years.

NTL1991, quality has deteriorated tremendously in the last 14 years. I would hold on to that range for dear life,
Posted by At Your Service on 2011-10-09:
I have a Maytag range that I absolutely love. I recommend it to anyone.

Wow -- this is an old post to be commenting on.
Posted by Venice09 on 2011-10-10:
I just noticed this review got 25 helpful votes. I'm pleased to see that a lot of people agreed with the OP and/or heeded the warning.
Posted by jktshff1 on 2011-10-10:
Ya'll also notice this post is 7yrs old
Posted by Venice09 on 2011-10-10:
I noticed, jkt. It shows that this is an ongoing problem. Not only haven't things changed in the last seven years, but they've actually gotten worse!
Posted by jktshff1 on 2011-10-10:
HaHa!!!
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Mysterious F1 Code
Posted by Htrinity on 04/13/2006
The electric range/self-clean oven was purchased in 2000. Three years later, during cleaning,it started beeping,the F1 code flashed and the cleaning action stopped. Since the warranty was up I decided to take a look inside the oven. I undid the two screws holding the temperature sensor in place and looked behind it. There was nothing there but the wire to the sensor so I reinstalled the sensor, tried the self-clean operation again and it went through the full cycle. The range/oven has worked fine ever since, up until about a month ago (Mar,2006) at which time the same problem occurred. Once again I unscrewed the sensor and then screwed it back in place and the problem was fixed. It must be some kind of a grounding
problem????

     
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Posted by Anonymous on 2006-04-13:
Seems like you've found the likely source of the problem. While grounding problems aren't "unheard of," they certainly are unusual.
Posted by viperpa33s on 2006-04-13:
Doing a search on Google, it seems your not alone with this problem. I would contact Maytag to find out what is causing it. Something could be faulty or it could be a bigger problem.
Posted by Anonymous on 2006-04-13:
It's also likely that the mere unplugging of the unit reset it. Next time just try that first.
Posted by Anonymous on 2006-04-13:
Finally! (tr) (LOL)
Posted by Anonymous on 2006-04-13:
Good call Sheriff! That's why you're on my trusted list.
Posted by Slimjim on 2006-04-14:
I wouldn't go patting sheriff's back pirate. You were actually closer. Troubleshooting releases have the F1 code anomaly in two year old or less models link directly to sensor wiring. The poster did exactly what had to been done to reset it, and this does seem to happen to others.
Posted by Anonymous on 2006-04-14:
In a round-about way, you're agreeing with me and Sheriff, I guess you expect gratitude for that, strange.
Posted by Anonymous on 2006-04-14:
It's also likely that the mere unplugging of the unit reset it. Next time just try that first.
Posted by Slimjim on 2006-04-14:
I'm agreeing with the tech report, especially since it worked for the poster. Nothing in there about unplugging it and plugging it in to reset it.
Posted by Anonymous on 2006-04-14:
Why is the sheriff repeating his initial post?
Posted by Slimjim on 2006-04-14:
Why would I expect gratitude from you pirate? That was a pretty stupid statement. In fact, it is just that we've come to expect from you, and you never disappoint.
Posted by murf on 2006-04-15:
I have had the same problem with the stove giving me a "code." As I recall, mine shut down after using both stoves at once. Maytag told me to trip the circuit breaker (I suppose basically the same thing as unplugging or reconnecting the sensor. Well, it got the stove back online. NOW, I am having a problems with ALL 4 burners not wanting to get hot enough to boil water (for pasta.) Repair man has been out 3-4 times. I'm wondering if it has something to do with the upper stove being on at the same time I'm boiling water. These Maytags are a pain in the watuzie.
Posted by Anonymous on 2006-04-16:
It's also likely that the mere unplugging of the unit reset it. Next time just try that first.
Posted by telecomtim on 2006-12-24:
I have had this problem 3 times now. The first was when our Gemini was just a few months old - the repairman replaced the sensor in the upper oven. The second time the circuit board was replaced. This time both ovens are on the fritz and it's Christmas Eve, with 10 for dinner tomorrow. The stovetop still works and we bought an electric roaster oven for the meat. I googled for a fix and tried your suggestion to no avail. Maytag will hear from me on Tuesday!
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Maytag Ceran Range Top Problems
Posted by Dignan on 10/15/2009
OCEAN VIEW, DELAWARE -- There are a variety of reports of problems with ceramic glass range tops, and the Schott Ceran range top on my Mattag range is no exception. After just a week, a metal surface (a stove pan)came in contact with a burner that had just been used: a small, half inch shatter point developed and the glass evaporated immediately into microscopic fragments. The Maytag dealer isn't sure whether whether Mattag (now owned by Whirlpool) will honor their warranty, and I'm still working on it. But, metal in contact with a ceramic glass tops has to be a common event for for cooks who, like me, are careful in the use of their appliances. In this case, this may have been a built-in defect limited to Schott Ceran glass, who produce range tops for Maytag. Let's just say that this report is a "heads up" for all products with Ceran glass, whether produced by Schott or not.
     
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Poor Quality Control at Maytag
Posted by Uite on 05/26/2010
We purchased six Maytag products for our new home 3 1/2 years ago, one of which was a Maytag gas range, Model MGR5765QDQ. This range has two large burner grates that cover the entire top of the stove.

After the first couple of months of use, the porcelain was chipping off the grates. In addition, the tops of the grates scratched easily when you would move a pot or pan on the grates. It was like they were made of a material that couldn't withstand heat and the finish couldn't have a pot or pan sitting on it without scratching........kinda strange for grates made to cover burners!!!

During the warranty year, I called Maytag with these problems and the grates were readily replaced. However each time new grates were received and inspected before they were put to use, you could see areas on the top and bottom of each grate where the porcelain finish was not covering the entire surfaces. Therefore, after a couple of months of use the tops were scratched up and the porcelain was chipping off again. We went through three sets of grates during that warranty year.

We've put up with the last set of grates since the warranty ran out. Recently I hit my boiling point with having a fairly new stove with grates that now have large portions of the porcelain missing and with the porcelain bubbling up in many other areas and the tops of the grates full of scratches.

I called Maytag just wanting to talk to someone in charge of quality control and let them know that somewhere, someone isn't doing their job. I explained the situation and asked for the phone number of their corporate office so I could call there. They refused to give it to me. They explained that they were willing to replace the grates one more time at no charge. I told them it wouldn't do any good if they were as inferior as the last three sets. They arrived yesterday with five places on the top and bottom of the two grates where there is no porcelain.

I called Maytag again and was told they could not send me any more grates since the stove was out of warranty. I explained that these were flawed, just like the last four sets and they would do me no good. I was again told they could do no more. I asked why they didn't care that they were putting out a product that was inferior. I was told again that they could do no more.

I asked to talk to a supervisor. I actually got to! He agreed to sending me one more set of grates. I told him that it was no use if they were as poorly made as the previous four sets. Finally he stated that he would request that the next ones to be inspected and specially packaged before they were shipped. I doubt very much that this set will be any better that the last four.

I was told they had not received enough complaints to recall the product. That's very hard to believe.....I can't imagine that out of the thousands of grates they manufacture that we just happen to get four sets that were flawed and all the others they make aren't!!!!!!!!!!!!!!!

The quality that Maytag was known for all those years is gone! Do not purchase any Maytag products.....they aren't what they used to be!





     
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Posted by Anonymous on 2010-05-27:
The grates do have issues,plus there very expensive....

I can't tell you how many times i've replaced burner caps and grates under warranty,sometimes three or four times for the same customer..

Posted by 2cent-er on 2010-07-18:
so there ya go-Ron's post. they obviously know there's a problem but it's so frustrating when they all[any co] say "geez! first we've heard of that" if they could just be straight and say yeah we're aware of this and we'll put you in our data base to get new ones when it's cleared up..your best bet is to wait it out. they'll correct the vendor problem and then you'll be ok-you'll probably have to buy them yourself. how you can tell is; periodically check the new ones out at a retailer and when you start to see the grates are ok you'll know problem has been resolved.
Posted by Carol on 2013-03-29:
I have had the same problem and have gone through 3 sets myself.
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Why Is New Glass Top Range Impossible to Clean?
Posted by Entj12 on 06/15/2013
ENGLEWOOD, COLORADO -- I have a Maytag corning glass top stove that is at least 15 years old. I still have the cleaner that came with it. It looks almost as nice as it did when I got it.
So I bought one for my son and his wife. I heard complaints so when I was there I tried to clean the top. Even with the cleaner and a special scrub pad, would not clean it. It even had some shiny spots I've never seen before. I discovered the top was made in China.

I also discovered that it was bought out by Whirlpool, I wish I would have done my homework because the quality is not there. It's sad that the bottom line is more important to a company that buys out a competitor. I have many Maytag appliances, but I will not buy another. So everyone don't buy Maytag anymore because it isn't Maytag. Is there a glass top out there by corning?
     
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Posted by Old Timer on 2013-06-15:
Americans for the most part refuse to pay the price that comes with high quality. So, corporate America sells us what we want and will pay for, Chinese and other offshore crap and junk.

It's getting pretty tough to buy quality American made goods anymore.
Posted by trmn8r on 2013-06-15:
What you describe is by no means unique to Maytag. The same thing happened with all appliance companies over the last 5 years - the quality came out but the name is still there. It is giving them all black eyes, but where is a consumer to turn?
Posted by BigAl on 2013-06-16:
Some of the problem may be due to the type of cookware being used.
Posted by John Nicholson on 2013-06-16:
Three years ago we bought a glass top range because my wife said it would be easier to keep clean and it looks really nice. After less than two years and with no luck in keeping the thing clean, we went back to a basic electric range with the four coils. Where the glass top range took forever to heat up and then took forever to cool down, the old-style range works flawlessly as we had been used to for decades. These things may look nice in the show room, but once you get them home is another thing. We had Lowe's take the practically new glass top away when they delivered the new one. All in all, we cannot recommend the glass tops.

As for being made in China---you get cheap products, both in price and in quality.
Posted by Roger Mimm on 2013-06-30:
We have had a glass top GE range for a number of years and love it. We always wipe it clean after each use if it get spills on it. Sometimes we need to use a razor blade if the spill is burnt on to hard to wipe off. Looks like new. Never spill sugar on it and let it burn on. Our owners manual warns about this. sugar spills will burn into the top and not come off.
Posted by Connie Veatch on 2014-01-03:
I have a one year old Maytag glass top stove and have trouble keeping the top clean. I bought Maytag because my mother has one even though it is several years older. I help her keep it clean and it still looks like new. It is so much easier to clean than my new one, even when you accidently get a bad burned on spill. Mine requires way more time and effort to get it clean, even with no spills or burn ons. I have used the recommended cleaner, as well as trying several others with no luck. I'm not sure whether I would now recommend Maytag to anyone. The quality is not what it used to be.
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Maytag Gas Range Does Not Hold Temperature
Posted by Ghrennikoff on 06/10/2013
VANCOUVER CANADA -- Maytag would accept responsibility for a defective gas range which did not work from day one. The range would heat up but would not hold the temperature. The repairman at first thought the problem was the thermostat however after replacing it the problem persisted. The repairman concluded that this was a defective unit and should be replaced as the problem was either a defective gas valve or major problem with the control board. Since we did not contact Maytag within one year the warranty had lapsed.

When we complained within a year Maytag told us it was normal for a gas range to lose temperature but heat up again. When we complained again to Maytag the one year had lapsed. We also purchased a new Maytag fridge and dishwasher which we had problems within the second year.

Do not buy Maytag.
     
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Stove Rusting Out at 5 Years
Posted by Rich9999 on 03/29/2013
Burners and pot supports rusting out at 5 years
Flaking thin poor quality metal and coatings
Porous and heat sensitive stainless that pits and discolors in top
Not informed of recall
Poor warranty coverage
Lightly used by single 50yo man

Sad to think what would happen if it was used more. Maytag ahead in the Race to the Bottom of Quality.
     
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Maytag Sucks!
Posted by Mbmaggi16 on 03/05/2013
ROCHESTER, NEW YORK -- Bought a Maytag Gas Range in December 2011. Started having problems with it first week of use. Oven would not ignite or stay lit, and would not bake evenly because it couldn't keep consistent temperature. Repair man came to fix it 4 different times in a 3 month span. Worked fine for about 10 months and then started doing the exact same thing again. Worst appliance I have ever bought and Maytag would not take care of it at all. Will not ever buy anything Maytag again.

MAYTAG IS EXPENSIVE GARBAGE! Do yourself a favor and purchase another brand with your hard earned money. I know that I will.
     
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Posted by WP2008 on 2013-03-06:
Hello mbmaggi16. My name is Amber and I am a representative with Maytag. We truly apologize for the frustrations you have experienced with your range. If you would like to discuss this matter further, please email us at Maytag.Digital@Maytag.com and provide us with your complete contact information as well as the model and serial number s of your appliance. Please also include the name of the site you were contacted on (My3Cents) along with your user name (mbmaggi16), and your ticket number (35251). We would be happy to review your concerns further. Sincerely, Amber.
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Service after Warranty Expires
Posted by Bevdoud on 07/04/2012
ALMA CENTER, WISCONSIN -- We purchased a Maytag double oven, ceramic cooktop range in 2008, spending the extra money we really couldn't afford, with the expectation this range, along with a new refrigerator, would last as long as we will need. I wasn't real happy with the way the larger oven baked and I complained to the dealer. The repairman came and checked it out - he said it was working the way it was designed, that it was built with an energy saving feature. So I mainly used my old Whirlpool range that my husband had installed in the basement for those occasions when we had family gatherings and needed an extra oven and cooktop. The last week of May, 2012, I was preheating the large oven of my Maytag range and suddenly noticed a white ball of fire in the oven. It really frightened me and I immediately turned the oven off. The element had caught fire and was broken in two pieces. I called the 800 number for Maytag and was transferred to a Whirlpool repair #. I talked to a representative at that number who told me they would call the dealer from whom we purchased the range and have their repairman come and check the range. Based on his report, they would either repair or replace the range for us, free of charge.

The final decision was that the element and control board would be replaced at no cost to us, or if we wanted to replace the range they would pro-rate the cost. We decided we could not afford to replace the range, and the element and control board were replaced yesterday, July 3rd, at no cost to us. We are very impressed and happy with Whirlpool for standing behind this 4-year-old range. The warranty expired three years ago.
     
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Posted by Alain on 2012-07-05:
Given the poor reviews about Maytag/Whirlpool, it's nice to see a situation where they provided good customer service. I'm glad you took the time to write this review.
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Maytag Glass Cooktop Range - I hate this stove!
Posted by Ngcorrigan41 on 11/12/2011
SAN ANTONIO, TEXAS -- I hate this stove. I cannot get the electric burners to stay on long enough to cook anything. I have tried to turn it on high but it continues to cut off and on. It takes forever to cook anything. It seems to get really dirty and takes a lot OS scrubbing every time I use it. The oven seems to work ok, but the cooktop is horrible. Every time someone tries to use it, they always ask, "What's wrong with your stove?" As soon as I can afford it, I am going to replace this stove.
     
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Posted by Venice09 on 2011-11-12:
Has it ever been serviced?
Posted by At Your Service on 2011-11-13:
I love my Maytag smooth top.
Posted by Venice09 on 2011-11-13:
That doesn't help the OP hate his Maytag glass cooktop range any less.
Posted by WP2008 on 2011-11-14:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via e-mail at Maytag.Digital@Maytag.com please include your full name, user name, physical address, along with the model and serial number of the appliance you are having concerns with. Please also include what site we contacted you on for our records. Thanks
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