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Maytag Corporation Ranges

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21 Reviews & Complaints

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Gas Range Model MGR5750
Posted by JCRichfarms on 02/12/2004
I purchased a new Maytag gas range 4-30-99 and it has never worked correctly. The burners pop when turned on and off. There is a gas smell when it is on. The third time I cleaned the oven the door would not unlock. It took three weeks to get a repairman to fix it by putting in a new electronic control. After one year the inner oven glass broke and I had to pay for the repair. It was inside? two pieces of glass and it was MY fault it broke! When the oven is on or the self-cleaning is on the upper stove and back splash on the wall are covered in black soot?? Now the oven won't come on when you turn it on for one hour to half a day. We have unhooked it and it will be junked! I paid $745.48 for this range and today went to Sears and bought a new electric range so I can cook again! They used to have the best now they have the worst! The service is also terrible and I am tired of being cheated! I will do all I can to encourage others to stay away from Maytag products!

     
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Posted by use2becust.svc.rep on 2004-07-14:
Some people never learn. Please read the use and care manual on your new appliance. This time if you do you might learn how to use a stove.
Posted by JCRichfarms on 2004-09-19:
I have had no problems using a range for the last 50 years until I acquired a Maytag!!
Posted by NTL1991 on 2011-10-09:
I have had this gas range for about 14 years now and I have not had a single problem with it. The paint is in great shape, the self-clean function still works excellently, and all of the original igniter still work fine. I used it personally for about 5 years, and since then it has been in my rental property.
Posted by Venice09 on 2011-10-09:
My Maytag top of the line gas range was a disappointment in many ways. It stopped working shortly after the warranty expired. I decided not to invest any more money in it and just buy something else. I bought a basic model range with the features I needed and it's been working great for the last five or six years.

NTL1991, quality has deteriorated tremendously in the last 14 years. I would hold on to that range for dear life,
Posted by At Your Service on 2011-10-09:
I have a Maytag range that I absolutely love. I recommend it to anyone.

Wow -- this is an old post to be commenting on.
Posted by Venice09 on 2011-10-10:
I just noticed this review got 25 helpful votes. I'm pleased to see that a lot of people agreed with the OP and/or heeded the warning.
Posted by jktshff1 on 2011-10-10:
Ya'll also notice this post is 7yrs old
Posted by Venice09 on 2011-10-10:
I noticed, jkt. It shows that this is an ongoing problem. Not only haven't things changed in the last seven years, but they've actually gotten worse!
Posted by jktshff1 on 2011-10-10:
HaHa!!!
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Mysterious F1 Code
Posted by Htrinity on 04/13/2006
The electric range/self-clean oven was purchased in 2000. Three years later, during cleaning,it started beeping,the F1 code flashed and the cleaning action stopped. Since the warranty was up I decided to take a look inside the oven. I undid the two screws holding the temperature sensor in place and looked behind it. There was nothing there but the wire to the sensor so I reinstalled the sensor, tried the self-clean operation again and it went through the full cycle. The range/oven has worked fine ever since, up until about a month ago (Mar,2006) at which time the same problem occurred. Once again I unscrewed the sensor and then screwed it back in place and the problem was fixed. It must be some kind of a grounding
problem????

     
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Posted by Anonymous on 2006-04-13:
Seems like you've found the likely source of the problem. While grounding problems aren't "unheard of," they certainly are unusual.
Posted by viperpa33s on 2006-04-13:
Doing a search on Google, it seems your not alone with this problem. I would contact Maytag to find out what is causing it. Something could be faulty or it could be a bigger problem.
Posted by Anonymous on 2006-04-13:
It's also likely that the mere unplugging of the unit reset it. Next time just try that first.
Posted by Anonymous on 2006-04-13:
Finally! (tr) (LOL)
Posted by Anonymous on 2006-04-13:
Good call Sheriff! That's why you're on my trusted list.
Posted by Slimjim on 2006-04-14:
I wouldn't go patting sheriff's back pirate. You were actually closer. Troubleshooting releases have the F1 code anomaly in two year old or less models link directly to sensor wiring. The poster did exactly what had to been done to reset it, and this does seem to happen to others.
Posted by Anonymous on 2006-04-14:
In a round-about way, you're agreeing with me and Sheriff, I guess you expect gratitude for that, strange.
Posted by Anonymous on 2006-04-14:
It's also likely that the mere unplugging of the unit reset it. Next time just try that first.
Posted by Slimjim on 2006-04-14:
I'm agreeing with the tech report, especially since it worked for the poster. Nothing in there about unplugging it and plugging it in to reset it.
Posted by Anonymous on 2006-04-14:
Why is the sheriff repeating his initial post?
Posted by Slimjim on 2006-04-14:
Why would I expect gratitude from you pirate? That was a pretty stupid statement. In fact, it is just that we've come to expect from you, and you never disappoint.
Posted by murf on 2006-04-15:
I have had the same problem with the stove giving me a "code." As I recall, mine shut down after using both stoves at once. Maytag told me to trip the circuit breaker (I suppose basically the same thing as unplugging or reconnecting the sensor. Well, it got the stove back online. NOW, I am having a problems with ALL 4 burners not wanting to get hot enough to boil water (for pasta.) Repair man has been out 3-4 times. I'm wondering if it has something to do with the upper stove being on at the same time I'm boiling water. These Maytags are a pain in the watuzie.
Posted by Anonymous on 2006-04-16:
It's also likely that the mere unplugging of the unit reset it. Next time just try that first.
Posted by telecomtim on 2006-12-24:
I have had this problem 3 times now. The first was when our Gemini was just a few months old - the repairman replaced the sensor in the upper oven. The second time the circuit board was replaced. This time both ovens are on the fritz and it's Christmas Eve, with 10 for dinner tomorrow. The stovetop still works and we bought an electric roaster oven for the meat. I googled for a fix and tried your suggestion to no avail. Maytag will hear from me on Tuesday!
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Why Is New Glass Top Range Impossible to Clean?
Posted by Entj12 on 06/15/2013
ENGLEWOOD, COLORADO -- I have a Maytag corning glass top stove that is at least 15 years old. I still have the cleaner that came with it. It looks almost as nice as it did when I got it.
So I bought one for my son and his wife. I heard complaints so when I was there I tried to clean the top. Even with the cleaner and a special scrub pad, would not clean it. It even had some shiny spots I've never seen before. I discovered the top was made in China.

I also discovered that it was bought out by Whirlpool, I wish I would have done my homework because the quality is not there. It's sad that the bottom line is more important to a company that buys out a competitor. I have many Maytag appliances, but I will not buy another. So everyone don't buy Maytag anymore because it isn't Maytag. Is there a glass top out there by corning?
     
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Posted by Old Timer on 2013-06-15:
Americans for the most part refuse to pay the price that comes with high quality. So, corporate America sells us what we want and will pay for, Chinese and other offshore crap and junk.

It's getting pretty tough to buy quality American made goods anymore.
Posted by trmn8r on 2013-06-15:
What you describe is by no means unique to Maytag. The same thing happened with all appliance companies over the last 5 years - the quality came out but the name is still there. It is giving them all black eyes, but where is a consumer to turn?
Posted by BigAl on 2013-06-16:
Some of the problem may be due to the type of cookware being used.
Posted by John Nicholson on 2013-06-16:
Three years ago we bought a glass top range because my wife said it would be easier to keep clean and it looks really nice. After less than two years and with no luck in keeping the thing clean, we went back to a basic electric range with the four coils. Where the glass top range took forever to heat up and then took forever to cool down, the old-style range works flawlessly as we had been used to for decades. These things may look nice in the show room, but once you get them home is another thing. We had Lowe's take the practically new glass top away when they delivered the new one. All in all, we cannot recommend the glass tops.

As for being made in China---you get cheap products, both in price and in quality.
Posted by Roger Mimm on 2013-06-30:
We have had a glass top GE range for a number of years and love it. We always wipe it clean after each use if it get spills on it. Sometimes we need to use a razor blade if the spill is burnt on to hard to wipe off. Looks like new. Never spill sugar on it and let it burn on. Our owners manual warns about this. sugar spills will burn into the top and not come off.
Posted by Connie Veatch on 2014-01-03:
I have a one year old Maytag glass top stove and have trouble keeping the top clean. I bought Maytag because my mother has one even though it is several years older. I help her keep it clean and it still looks like new. It is so much easier to clean than my new one, even when you accidently get a bad burned on spill. Mine requires way more time and effort to get it clean, even with no spills or burn ons. I have used the recommended cleaner, as well as trying several others with no luck. I'm not sure whether I would now recommend Maytag to anyone. The quality is not what it used to be.
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Maytag Gas Range Does Not Hold Temperature
Posted by Ghrennikoff on 06/10/2013
VANCOUVER CANADA -- Maytag would accept responsibility for a defective gas range which did not work from day one. The range would heat up but would not hold the temperature. The repairman at first thought the problem was the thermostat however after replacing it the problem persisted. The repairman concluded that this was a defective unit and should be replaced as the problem was either a defective gas valve or major problem with the control board. Since we did not contact Maytag within one year the warranty had lapsed.

When we complained within a year Maytag told us it was normal for a gas range to lose temperature but heat up again. When we complained again to Maytag the one year had lapsed. We also purchased a new Maytag fridge and dishwasher which we had problems within the second year.

Do not buy Maytag.

     
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Stove Rusting Out at 5 Years
Posted by Rich9999 on 03/29/2013
Burners and pot supports rusting out at 5 years
Flaking thin poor quality metal and coatings
Porous and heat sensitive stainless that pits and discolors in top
Not informed of recall
Poor warranty coverage
Lightly used by single 50yo man

Sad to think what would happen if it was used more. Maytag ahead in the Race to the Bottom of Quality.
     
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Maytag Sucks!
Posted by Mbmaggi16 on 03/05/2013
ROCHESTER, NEW YORK -- Bought a Maytag Gas Range in December 2011. Started having problems with it first week of use. Oven would not ignite or stay lit, and would not bake evenly because it couldn't keep consistent temperature. Repair man came to fix it 4 different times in a 3 month span. Worked fine for about 10 months and then started doing the exact same thing again. Worst appliance I have ever bought and Maytag would not take care of it at all. Will not ever buy anything Maytag again.

MAYTAG IS EXPENSIVE GARBAGE! Do yourself a favor and purchase another brand with your hard earned money. I know that I will.
     
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Posted by WP2008 on 2013-03-06:
Hello mbmaggi16. My name is Amber and I am a representative with Maytag. We truly apologize for the frustrations you have experienced with your range. If you would like to discuss this matter further, please email us at Maytag.Digital@Maytag.com and provide us with your complete contact information as well as the model and serial number s of your appliance. Please also include the name of the site you were contacted on (My3Cents) along with your user name (mbmaggi16), and your ticket number (35251). We would be happy to review your concerns further. Sincerely, Amber.
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Service after Warranty Expires
Posted by Bevdoud on 07/04/2012
ALMA CENTER, WISCONSIN -- We purchased a Maytag double oven, ceramic cooktop range in 2008, spending the extra money we really couldn't afford, with the expectation this range, along with a new refrigerator, would last as long as we will need. I wasn't real happy with the way the larger oven baked and I complained to the dealer. The repairman came and checked it out - he said it was working the way it was designed, that it was built with an energy saving feature. So I mainly used my old Whirlpool range that my husband had installed in the basement for those occasions when we had family gatherings and needed an extra oven and cooktop. The last week of May, 2012, I was preheating the large oven of my Maytag range and suddenly noticed a white ball of fire in the oven. It really frightened me and I immediately turned the oven off. The element had caught fire and was broken in two pieces. I called the 800 number for Maytag and was transferred to a Whirlpool repair #. I talked to a representative at that number who told me they would call the dealer from whom we purchased the range and have their repairman come and check the range. Based on his report, they would either repair or replace the range for us, free of charge.

The final decision was that the element and control board would be replaced at no cost to us, or if we wanted to replace the range they would pro-rate the cost. We decided we could not afford to replace the range, and the element and control board were replaced yesterday, July 3rd, at no cost to us. We are very impressed and happy with Whirlpool for standing behind this 4-year-old range. The warranty expired three years ago.
     
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Posted by Alain on 2012-07-05:
Given the poor reviews about Maytag/Whirlpool, it's nice to see a situation where they provided good customer service. I'm glad you took the time to write this review.
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Maytag Glass Cooktop Range - I hate this stove!
Posted by Ngcorrigan41 on 11/12/2011
SAN ANTONIO, TEXAS -- I hate this stove. I cannot get the electric burners to stay on long enough to cook anything. I have tried to turn it on high but it continues to cut off and on. It takes forever to cook anything. It seems to get really dirty and takes a lot OS scrubbing every time I use it. The oven seems to work ok, but the cooktop is horrible. Every time someone tries to use it, they always ask, "What's wrong with your stove?" As soon as I can afford it, I am going to replace this stove.

     
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Posted by Venice09 on 2011-11-12:
Has it ever been serviced?
Posted by At Your Service on 2011-11-13:
I love my Maytag smooth top.
Posted by Venice09 on 2011-11-13:
That doesn't help the OP hate his Maytag glass cooktop range any less.
Posted by WP2008 on 2011-11-14:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via e-mail at Maytag.Digital@Maytag.com please include your full name, user name, physical address, along with the model and serial number of the appliance you are having concerns with. Please also include what site we contacted you on for our records. Thanks
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Sold overnight service without providing it
Posted by Sdodom0117 on 11/10/2011
BENTON HARBOR, MICHIGAN -- Called to order parts for my range. I was told I could pay for overnight shipping, which I did, because I have a catering job and needed my range repaired as soon as possible. It was after 6:00, so I asked point blank, "If I pay for overnight shipping, will I have it tomorrow?" The salesman assured me I would.

When I called to find out why I haven't received my part, I was told it would be shipped out today (which is when I was supposed to have received it) and would receive it tomorrow. I told her I would like to have the overnight shipping charge removed from my charges. She refused. I asked to speak to a manager and she put my on hold for a while. When she returned, she said SHE spoke to her manager and that he would not refund my money. I asked again to speak with him and she would not let me.

They have me over a barrel, because I have to have the part, but I will never buy Maytag again. I was under the impression that they were excellent customer service...I have not found that to be true.
     
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Posted by Venice09 on 2011-11-10:
It could have been worse. I thought you were going to say the parts weren't in stock.

Unfortunately, many salespeople will assure you anything to make a sale. Now you know that Maytag salespeople are no different.
Posted by At Your Service on 2011-11-10:
So with all respect, what would have happened if the individual you were speaking with stated that the overnight shipping would be two day's because of the time of day? Would you have told them to send it regular ground and been okay in receiving it within a week to ten days?

I agree that their service teem probably needs to be cautioned about not over promising time frames because of the time of day, but it sounds like you needed the part anyway and needed it ASAP.

Best of luck with the catering business.
Posted by trmn8r on 2011-11-10:
The previous reply brings up an interesting consideration. Would you have chosen overnight shipping if it meant two days.

The CSR was obviously ignorant and should be retrained. You are getting overnight shipping. Seems to me that they should at least apologize. Did they?
Posted by Venice09 on 2011-11-10:
I don't think that's the point at all. The OP paid for overnight shipping to ensure the parts would be received the next day, as promised! That turned out to be untrue, and Maytag won't even remove the overnight shipping charge. It was Maytag's mistake(?), and they should take responsibility. That's the point.
Posted by CowboyFan on 2011-11-11:
The op orders after normal business hours. We don't know what the part is. By the time the part is ready to ship, it is too late to send out that day. That does not mean the person who made the promise lied, only that things did not work out as planned. Paying for overnight service refers only to the manner of shipping, and does not pay extra to the company for getting it out that day.

The issue then is, having the part ready the next day, does the op want them to send it regular mail or overnight service. In this business situation, having it as soon as possible trumps the cost of shipping. The op got what he wanted, overnight shipping when the part was ready to ship.
Posted by Venice09 on 2011-11-11:
Normally, I would agree, CowboyFan. But in this case, I must disagree based on this statement from the review:

"It was after 6:00, so I asked point blank, "If I pay for overnight shipping, will I have it tomorrow?" The salesman assured me I would."

If the salesman didn't have enough information to ensure that the customer would receive the parts the next day, he should not have assured the customer that the parts would be received.
Posted by 2cent-er on 2012-01-29:
Maytag doesn't sell replacement parts directly to retail consumers, so this issue is with an individual reseller-maybe authorized/maybe not..all next day's have a cutoff so obviously OP was lied to. how it's supposed to work-if you're dealing with an authorized distributor-is; if they have the part-they ship it out-if not they check Maytag's stock, if avail, Maytag ships..all based on cutoff time for next day delivery.
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Maytag Design
Posted by Beabie on 01/26/2011
This Maytag Range is a 5 burner gas range with a see-through oven door. There are several problems with the design of this door. The first is that the door window consists of three panes of glass. The two inner panes of glass are sealed together to insulate the oven and perform nicely. the out glass has a tendency to get very dirty on the inner surface of glass.

This is caused by the fact that the oven door is used as vent for the oven. Instead of porting the vented vapors around the clear opening, the vapors pass over the surface of the glass. Since the exterior of the oven is nominally at room temperature these vapors condense with the consequent mess.

Even this would not be all that bad if the design allowed simple removal of the glass - it does not, it is difficult. It was only through a lot of frustration and searching forums that I discovered the tricks to removing the oven door and glass. After cleaning everything I went to reinstall the oven door - another problem. The specified system did not work at all. Again I had to search forums for the answer. I have always like Maytag appliances, but these are the last I buy - the quality is going downhill.
     
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