ENGLEWOOD, COLORADO -- I have a Maytag corning glass top stove that is at least 15 years old. I still have the cleaner that came with it. It looks almost as nice as it did when I got it. So I bought one for my son and his wife. I heard complaints so when I was there I tried to clean the top. Even with the cleaner and a special scrub pad, would not clean it. It even had some shiny spots I've never seen before. I discovered the top was made in China.
I also discovered that it was bought out by Whirlpool, I wish I would have done my homework because the quality is not there. It's sad that the bottom line is more important to a company that buys out a competitor. I have many Maytag appliances, but I will not buy another. So everyone don't buy Maytag anymore because it isn't Maytag. Is there a glass top out there by corning?
VANCOUVER CANADA -- Maytag would accept responsibility for a defective gas range which did not work from day one. The range would heat up but would not hold the temperature. The repairman at first thought the problem was the thermostat however after replacing it the problem persisted. The repairman concluded that this was a defective unit and should be replaced as the problem was either a defective gas valve or major problem with the control board. Since we did not contact Maytag within one year the warranty had lapsed.
When we complained within a year Maytag told us it was normal for a gas range to lose temperature but heat up again. When we complained again to Maytag the one year had lapsed. We also purchased a new Maytag fridge and dishwasher which we had problems within the second year. Do not buy Maytag.
TEXAS -- Burners and pot supports rusting out at 5 years. Flaking thin poor quality metal and coatings. Porous and heat sensitive stainless that pits and discolors in top. Not informed of recall. Poor warranty coverage. Lightly used by single 50 y.o. man. Sad to think what would happen if it was used more. Maytag ahead in the Race to the Bottom of Quality.
ROCHESTER, NEW YORK -- Bought a Maytag Gas Range in December 2011. Started having problems with it first week of use. Oven would not ignite or stay lit, and would not bake evenly because it couldn't keep consistent temperature. Repairman came to fix it 4 different times in a 3 month span. Worked fine for about 10 months and then started doing the exact same thing again. Worst appliance I have ever bought and Maytag would not take care of it at all. Will not ever buy anything Maytag again.
MAYTAG IS EXPENSIVE GARBAGE! Do yourself a favor and purchase another brand with your hard earned money. I know that I will.
ALMA CENTER, WISCONSIN -- We purchased a Maytag double oven, ceramic cooktop range in 2008, spending the extra money we really couldn't afford, with the expectation this range, along with a new refrigerator, would last as long as we will need. I wasn't real happy with the way the larger oven baked and I complained to the dealer. The repairman came and checked it out - he said it was working the way it was designed, that it was built with an energy saving feature. So I mainly used my old Whirlpool range that my husband had installed in the basement for those occasions when we had family gatherings and needed an extra oven and cooktop.
The last week of May, 2012, I was preheating the large oven of my Maytag range and suddenly noticed a white ball of fire in the oven. It really frightened me and I immediately turned the oven off. The element had caught fire and was broken in two pieces. I called the 800 number for Maytag and was transferred to a Whirlpool repair #. I talked to a representative at that number who told me they would call the dealer from whom we purchased the range and have their repairman come and check the range. Based on his report, they would either repair or replace the range for us, free of charge.
The final decision was that the element and control board would be replaced at no cost to us, or if we wanted to replace the range they would pro-rate the cost. We decided we could not afford to replace the range, and the element and control board were replaced yesterday, July 3rd, at no cost to us. We are very impressed and happy with Whirlpool for standing behind this 4-year-old range. The warranty expired three years ago.
SAN ANTONIO, TEXAS -- I hate this stove. I cannot get the electric burners to stay on long enough to cook anything. I have tried to turn it on high but it continues to cut off and on. It takes forever to cook anything. It seems to get really dirty and takes a lot OF scrubbing every time I use it. The oven seems to work OK, but the cooktop is horrible. Every time someone tries to use it, they always ask, "What's wrong with your stove?" As soon as I can afford it, I am going to replace this stove.
BENTON HARBOR, MICHIGAN -- Called to order parts for my range. I was told I could pay for overnight shipping, which I did, because I have a catering job and needed my range repaired as soon as possible. It was after 6:00, so I asked point blank, "If I pay for overnight shipping, will I have it tomorrow?" The salesman assured me I would.
When I called to find out why I haven't received my part, I was told it would be shipped out today (which is when I was supposed to have received it) and would receive it tomorrow. I told her I would like to have the overnight shipping charge removed from my charges. She refused. I asked to speak to a manager and she put me on hold for a while. When she returned, she said SHE spoke to her manager and that he would not refund my money. I asked again to speak with him and she would not let me.
They have me over a barrel, because I have to have the part, but I will never buy Maytag again. I was under the impression that they were excellent customer service...I have not found that to be true.
This Maytag Range is a 5 burner gas range with a see-through oven door. There are several problems with the design of this door. The first is that the door window consists of three panes of glass. The two inner panes of glass are sealed together to insulate the oven and perform nicely. The out glass has a tendency to get very dirty on the inner surface of glass.
This is caused by the fact that the oven door is used as vent for the oven. Instead of porting the vented vapors around the clear opening, the vapors pass over the surface of the glass. Since the exterior of the oven is nominally at room temperature these vapors condense with the consequent mess.
Even this would not be all that bad if the design allowed simple removal of the glass - it does not, it is difficult. It was only through a lot of frustration and searching forums that I discovered the tricks to removing the oven door and glass. After cleaning everything I went to reinstall the oven door - another problem. The specified system did not work at all. Again I had to search forums for the answer. I have always like Maytag appliances, but these are the last I buy - the quality is going downhill.
I have a Maytag range model No. merh752cas. It came with two racks. One is the usual flat style, the other drops down about 1 1/2 inches. It looks more reinforced and stronger. Wrong. Christmas day I needed to warm two casseroles so I positioned them side by side on the drop/down rack. The thing bowed and slid right off the track on the side of the oven. This could have resulted in severe burns. Not even to mentioned if the slide had continued is would have landed at least on casserole on the heating element.
I tried to contact Maytag today as I am cooking ribs tomorrow. Well the best I could find was a site "Ask a Maytag Technician." They promised an answer for $24.00 if the answer is satisfactory. Beyond that I could not find a site to talk to a representative of the company. The stove is very attractive, I like many things about it. BUT both racks should be usable. It should not be dangerous with an ability to dump very hot food on the users hands, the heating element and the floor of the oven.
I think the Maytag name is rather dubious for quality at this point. Their customer service is non-existent. I have been cooking over 50 years and have never had this problem with any other stove.
I purchased a Maytag gas range and over the range microwave in Jan of 2008. In the past three weeks both of these appliances have failed. The igniter on the oven went ($148.00 repair) and three of the buttons on the microwave are not functioning. I sold Maytag products (hundreds of thousands of dollars worth over a 15 year period) and thought they made a reliable product. They are worthless pieces of crap. Tell all your friends and relatives to avoid these lousy products.