I purchased a new Maytag gas range 4-30-99 and it has never worked correctly. The burners pop when turned on and off. There is a gas smell when it is on. The third time I cleaned the oven the door would not unlock. It took three weeks to get a repairman to fix it by putting in a new electronic control. After one year the inner oven glass broke and I had to pay for the repair. It was inside? Two pieces of glass and it was MY fault it broke! When the oven is on or the self-cleaning is on the upper stove and back splash on the wall are covered in black soot?? Now the oven won't come on when you turn it on for one hour to half a day. We have unhooked it and it will be junked!
I paid $745.48 for this range and today went to Sears and bought a new electric range so I can cook again! They used to have the best now they have the worst! The service is also terrible and I am tired of being cheated! I will do all I can to encourage others to stay away from Maytag products!
The electric range/self-clean oven was purchased in 2000. Three years later, during cleaning, it started beeping, the F1 code flashed and the cleaning action stopped. Since the warranty was up I decided to take a look inside the oven. I undid the two screws holding the temperature sensor in place and looked behind it. There was nothing there but the wire to the sensor so I reinstalled the sensor, tried the self-clean operation again and it went through the full cycle.
The range/oven has worked fine ever since, until about a month ago (Mar, 2006) at which time the same problem occurred. Once again I unscrewed the sensor and then screwed it back in place and the problem was fixed. It must be some kind of a grounding problem????
SOUTH DENNIS, MASSACHUSETTS -- In October 2003, I paid $722.95 for a Model MER5765-QAW electric range. The oven door handle fell off this month, October 2006 ... a bolt holding the handle to the stove on one side broke in half. This stove is used by two senior citizens and no children, therefore no misuse or abuse.
I called the dealer where it was purchased and they offered nothing except a repair bill as follows: Replacement handle $36.95 (plus tax), $38 flat labor rate, $69.95 charge for a Service Call (5 - 6 miles distance). I had no choice but to pay this bill since the door needed to be removed in order to replace the handle and I have no one that is handy or able to do this type of service.
I have a MAYTAG WASHER, DRYER, DISHWASHER and STOVE because I THOUGHT Maytag quality was worth the extra cost of purchase. To have an oven handle break off is comparable to having a door handle of a vehicle fall off after 3 years.
I did contact Maytag customer service and their only comment was "It's not within the warranty time frame." No help there. The dealer, whom I think is endorsed by Maytag, was also of no help except to say that they would obtain the handle for the stove and send out a repairman... at a total cost of $146.79! Most agree that the "handle should not have fallen off ..." but no one is willing to accept responsibility for its cost. I WILL NOT BUY MAYTAG PRODUCTS IN THE FUTURE ... my refrigerator is due to be replaced. AND I'll be certain to share my unhappy experience with others.