The electric range/self-clean oven was purchased in 2000. Three years later, during cleaning, it started beeping, the F1 code flashed and the cleaning action stopped. Since the warranty was up I decided to take a look inside the oven. I undid the two screws holding the temperature sensor in place and looked behind it. There was nothing there but the wire to the sensor so I reinstalled the sensor, tried the self-clean operation again and it went through the full cycle.
The range/oven has worked fine ever since, until about a month ago (Mar, 2006) at which time the same problem occurred. Once again I unscrewed the sensor and then screwed it back in place and the problem was fixed. It must be some kind of a grounding problem????
CAMPTON, KENTUCKY -- I bought an electric range about 9 months ago, 1 week the oven stopped working. I called the company they told me they would be to fix it the next day, but what next day? I haven't seen anyone yet. I called them again they give me phone number to call and give the repairman directions to my home. I called them, they said, "Sorry we haven't received the work sheet yet." I have been using a small oven to bake bread in. This is not fair, why do they not fix it? Is there something else I should know or do? I really need my oven.
SOUTH DENNIS, MASSACHUSETTS -- In October 2003, I paid $722.95 for a Model MER5765-QAW electric range. The oven door handle fell off this month, October 2006 ... a bolt holding the handle to the stove on one side broke in half. This stove is used by two senior citizens and no children, therefore no misuse or abuse.
I called the dealer where it was purchased and they offered nothing except a repair bill as follows: Replacement handle $36.95 (plus tax), $38 flat labor rate, $69.95 charge for a Service Call (5 - 6 miles distance). I had no choice but to pay this bill since the door needed to be removed in order to replace the handle and I have no one that is handy or able to do this type of service.
I have a MAYTAG WASHER, DRYER, DISHWASHER and STOVE because I THOUGHT Maytag quality was worth the extra cost of purchase. To have an oven handle break off is comparable to having a door handle of a vehicle fall off after 3 years.
I did contact Maytag customer service and their only comment was "It's not within the warranty time frame." No help there. The dealer, whom I think is endorsed by Maytag, was also of no help except to say that they would obtain the handle for the stove and send out a repairman... at a total cost of $146.79! Most agree that the "handle should not have fallen off ..." but no one is willing to accept responsibility for its cost. I WILL NOT BUY MAYTAG PRODUCTS IN THE FUTURE ... my refrigerator is due to be replaced. AND I'll be certain to share my unhappy experience with others.