Bought this $800 washer with the matching $900 dryer. Also bought the $230.00, 3 year extended warranty (Assurance) from Maytag.
This washer lasted just 18 months. The Maytag warranty is just 1 year so the 3 year extended warranty is in effect for just 6 months.
Maytag knows about the bearing failure problem so they discontinued the 4.5 cf drum/basket and went to a 3.9 cf drum/basket but it is the same model #.
The cost to repair is too much so Assurance (the $230, 3 year warranty company) will only give us $446.00 to buy a new washer even though a new one from Sears (where we bought the first one) is $855.
I will NEVER buy another Maytag (or Whirlpool, owner of the Maytag line) and I will NEVER buy another extended warranty if Assurance is involved. I would advise you the same.
Read the fine print of the extended warranty. The front page (from Maytag) says, in large type, that if it can't be repaired it will be replaced. The fine print on the back has the % they will give you for replacement. Legal THIEVERY! BUYER BEWARE!
ADDED BONUS. Now we have a washer and dryer that are not matched. Functional but looks weird.
BTW. It's just 2 of us and we do 2 loads of laundry per week and they were average loads. No real large, heavy loads. Our cost for 18 months use of the washer was over $32/month ($800 + $230 - $446). Much cheaper to drive to the laundrymat.
TEXAS -- We have had our Maytag for less than 3 years and the transmission needs replacing. We never overload our washer and do not have a large family. We will not purchase another Maytag. Also, we were reading reviews in My3cents.com and others have had difficulties with this same model in less than 3 years.
Maytag SAV205DAWW Washer Top-Loading.
4 months ago April/2011 my wife purchased a Maytag front load washer(series 9000) and dryer (Series 5000, including pedestals and 10 year extended service contract. On Sept. 9th, we experienced water damage in our basement as Tropical storm Lee delivered nearly 15 inches of rain to our area, resulting in extensive damage to our area. Our new machines were elevated above the water, only reaching the pedestals, however both the washer and dryer are now DOA. The washer experienced an F70 error resulting in a bad Circuit Control Board, and the dryer runs but because of an issue inside the motor, it does not dry. Obviously, we did not expect our extended warranty to cover the repair because it was excluded under non-intentional damage, however my complaint is that because of very poor product design, the $600 circuit board is left unprotected at the very bottom of the machine. A leak from a hose in the top of the machine would also have the same effect on the board. Our service technician had seen 6 similar issues with Maytag's the same day; all were dead after only a few months of service. His advice...don't buy Maytag and some other brands of similar poor design. Very expensive advice, a little too late to have avoided this fiasco.
Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along with a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3 loads per week (for two people) and the tub bearing is prematurely failing.
On checking the internet and with a used appliance dealer, I have found that premature bearing failure is a fairly common problem for Maytag front load washing machines. It appears that they do not use sealed bearings.
The bearing is an integral part of of the rear tub assembly and costs $550 in Canada, $350 int the US,. With labor the cost of repairs is basically the cost of a new machine". A $20 bearing replacement is not an option.
Though the machine is past its 1 year warranty I contacted Maytag to see if they could help in any way!. A goodwill gesture on their part could go a long way towards customer loyalty and positive word of mouth advertising. I was basically told to pound salt.
Maytag's own website states that "We know that you depend on your appliances to get the job done day in and day out. That's why we use durable and long-lasting parts in our machines...All to give you confidence that your Maytag appliance will last year after year". What a load of crap.
These front load washing machines have a lot of plastic and light duty parts in them. They are heavy only because of the concrete counterweights in them.
Our previous washer was a Kenmore top loader (made by the old Inglis manufacturing)and gave us 22 years of trouble-free service. It was built like a tank. 3 years out of a Maytag?? Come on!!
I will never again purchase any Maytag or Whirlpool products and would recommend that potential customers buy from another manufacturer.
Stay away from Maytag/Whirlpool products. They do not last. Please share this with anyone you know that is shopping for appliances.
Chris in Drumbo Ontario, Canada.
Just venting my anger at the Maytag washer I bought March 3. To this day May 1, I have not been able to use it. I have been washing my clothes by hand. Had a brand new transmission installed as my other review stated. Now I am waiting on a lid lock to be replaced. I hope this solves the problem, because if it doesn't I am dumping this washer even though I do still have payments on it.
To me if it doesn't work after this last service visit I am going out to purchase a new washer. I'd like to have one that works. It will not be a Maytag. If you are in the market for a new washer please consider anything other than a Maytag.
MICHIGAN -- You know I am so mad I could dump this washer on your doorstep. Built strong to last who are you kidding. This washer has not worked since I bought it. The service man has been here six times already and I still have no washer to wash my clothes. I will never ever buy another Maytag and I certainly will tell all my friends and the world about your product and service and reliability. First, it had to have a whole new transmission put into it. Now I'm sure it is the electrical circuitry system, because it does nothing it is supposed to do when you set it for washing. That is all goofed up. Tell me who puts your products together. Do they read English. I remember your commercial a long time ago that said the loneliest service man was a Maytag serviceman. Well, that certainly has changed hasn't it? You get no satisfaction from you or for that matter the place where I bought it, Menards. We wanted to take it back and they wouldn't take it back and you just tell the people to get a service technician, and buy an extended warranty. Tell me is there no more pride in companies. Does anyone in the world care. I am disgusted with this washer.
I bought this washer a little more than 2 years ago, on this Black Friday its white holding tube broke so water leak out from where the motor mounts. Called service and the estimate to repair this problem is $800 to $1000 â cost more than the washer at its new. Called Maytag customer service and the so called corporate level supervisor so impatient he almost Shout at me and only offered 75% off on parts and have to be order by my self. I don't think I can repair it my self...Black...Black...Black Friday.