Maytag Corporation Washers - Page 3

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1.2 out of 5, based on 21 ratings and
74 reviews & complaints.
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Maytag Corporation
403 W 4th St N
Newton, IA 50208-3026
1-800-688-9900 (ph)
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DON'T BUY THIS WASHER OR THE EXTENDED WARRANTY
Posted by on
Rating: 1/51
Bought this $800 washer with the matching $900 dryer. Also bought the $230.00, 3 year extended warranty (Assurance) from Maytag.

This washer lasted just 18 months. The Maytag warranty is just 1 year so the 3 year extended warranty is in effect for just 6 months.

Maytag knows about the bearing failure problem so they discontinued the 4.5 cf drum/basket and went to a 3.9 cf drum/basket but it is the same model #.

The cost to repair is too much so Assurance (the $230, 3 year warranty company) will only give us $446.00 to buy a new washer even though a new one from Sears (where we bought the first one) is $855.

I will NEVER buy another Maytag (or Whirlpool, owner of the Maytag line) and I will NEVER buy another extended warranty if Assurance is involved. I would advise you the same.

Read the fine print of the extended warranty. The front page (from Maytag) says, in large type, that if it can't be repaired it will be replaced. The fine print on the back has the % they will give you for replacement. Legal THIEVERY! BUYER BEWARE!

ADDED BONUS. Now we have a washer and dryer that are not matched. Functional but looks weird.

BTW. It's just 2 of us and we do 2 loads of laundry per week and they were average loads. No real large, heavy loads. Our cost for 18 months use of the washer was over $32/month ($800 + $230 - $446). Much cheaper to drive to the laundrymat.
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GenuineNerd on 02/19/2012:
$446 could buy you a basic top-loading washer with proven reliable knob controls, and little else to go wrong. The expensive washers, with their control panels, motherboards, weak bearings, etc. tend to have too much go wrong with them.
Venice09 on 02/19/2012:
The reason you got 18 months out of the washer is because the usage was less than average. With average use it probably would have broken right outside the warranty period. It's called planned obsolescence, and it's real. Some people are fixated on the word "obsolescence", but in the case of appliances it means that they are designed to no longer function after a certain amount of time. The strategy of combining planned obsolescence with the push for an extended warranty is very common. They get you one way or another.

Listen to GenuineNerd. That is sound advice.
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Won't honor maint. agreement
Posted by on
I have a 3 yr. agreement with Maytag. My unit is one year old. The lid on the washer became heavy to open. I called the maint tel #. They state the lid is not a "functional" part therefore not covered. I wrote to Maytag two weeks ago to no avail.
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Venice09 on 12/03/2011:
Just when I thought I heard it all. The lid is not a functional part of a washing machine?

You purchased a 3-year contract in good faith just to find out it is worthless. This is the problem with these extended warranties. The companies just don't want to honor them.

I would pursue this until they do the right thing. Don't give up!
raven2010 on 12/03/2011:
Good grief---they must only consider the motor "functional".

My washer STOPS if you open the lid during the cycle, so this warranty would also be useless to me if the lid would not latch or close for some reason.
ticia232 on 12/03/2011:
May I ask how the lid suddenly became too heavy? I am really wondering about this. Because the lid doesn't suddenly gain weight.

I will tell you that I did have a lid that became heavy but that was because lint was forming in the lip (and not just in the washer's lint trap) and once I cleaned it out it was fine.
At Your Service on 12/04/2011:
I thought the same thing ticia232. Good grief is right -- maybe Jillian Michaels can make a house call to work some of it's weight off!
Venice09 on 12/04/2011:
Since I don't think it's appropriate to make fun of the OP or the review, I'm going to assume that the lid is too 'hard' to open for some reason. Either way, can someone please explain why the lid is not a functional part of a washing machine?
WP2008 on 12/12/2011:
Hi my name is Jordan and I am a representative of Maytag. I am sorry to learn of the issue you are having with your washer. If there is anything that I can do please reach out to me via e-mail at Maytag.Digital@Maytag.com please include your user name, the site we contacted you on and your complete contact information.
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Discontented with Maytag Washer
Posted by on
TEXAS -- We have had our Maytag for less than 3 years and the transmission needs replacing. We never overload our washer and do not have a large family. We will not purchase another Maytag. Also, we were reading reviews in My3cents.com and others have had difficulties with this same model in less than 3 years.

Maytag SAV205DAWW Washer Top-Loading.
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Venice09 on 11/02/2011:
Thanks for the warning about this model. It is very helpful.
At Your Service on 11/02/2011:
That's frustrating you've had problems with the unit. Regardless of brand, transmissions are a common issue on the traditional design washing machines. Usually, the damage is done in over-loading the unit. Newer high-efficient units, both top and front load machines, no longer use a this design, eliminating the transmission.

I'd contact the retailer you purchased the unit through. Many offer additional warranty coverage that would pay for the needed repairs or the entire cost of replacement. It's worth a call to find if it is under any form of warranty.

If you're replacing the unit, either because of additional warranty coverage or on your own, you may consider the L.G. Waveforce units or, for something less expensive, the G.E. line using the Infuser technology. If you're replacing the unit on your own, take the additional time to compare retailer's extended service packages. You may find it to be a good safety net to experiencing another unexpected breakdown.

Keep in touch. I'd like to know what you end up doing.
Anonymous on 11/02/2011:
good review. Great comment atyourservice. especially the bit about the good safety net. I would be nice to see a follow up by OP to see how things turned out.
Venice09 on 11/02/2011:
"We never overload our washer and do not have a large family."

So much for that theory.

OP, if manufacturers produced quality products, there would be no need for the extra expense of an extended warranty. The problem is finding something of good quality. I've decided that my next washing machine will be a Speed Queen. I'm not recommending it because I've never owned one before, but their reputation and the information on their website are both very impressive.

http://www.speedqueen.com/
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Poor Design Of Maytag's Front Load Washers
Posted by on
I had purchased a Maytag front load washer in 2009 and the rear tub, basket and belt have gone bad. I would not recommend a Maytag washers to anyone.
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Anonymous on 10/10/2011:
Which model are you complaining about?
Venice09 on 10/10/2011:
Excellent review! Very concise! Thanks for the warning. Very helpful!
Anonymous on 10/10/2011:
Venice I completely agree. Excellent review. +1
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Maytag...No longer The Dependability People
Posted by on
4 months ago April/2011 my wife purchased a Maytag front load washer(series 9000) and dryer (Series 5000, including pedestals and 10 year extended service contract. On Sept. 9th, we experienced water damage in our basement as Tropical storm Lee delivered nearly 15 inches of rain to our area, resulting in extensive damage to our area. Our new machines were elevated above the water, only reaching the pedestals, however both the washer and dryer are now DOA. The washer experienced an F70 error resulting in a bad Circuit Control Board, and the dryer runs but because of an issue inside the motor, it does not dry. Obviously, we did not expect our extended warranty to cover the repair because it was excluded under non-intentional damage, however my complaint is that because of very poor product design, the $600 circuit board is left unprotected at the very bottom of the machine. A leak from a hose in the top of the machine would also have the same effect on the board. Our service technician had seen 6 similar issues with Maytag's the same day; all were dead after only a few months of service. His advice...don't buy Maytag and some other brands of similar poor design. Very expensive advice, a little too late to have avoided this fiasco.
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Venice09 on 09/17/2011:
This is an excellent review containing valuable information. I have no intention of buying any front loading machines, but this is certainly something to keep in mind for anyone considering such a purchase.

Have you checked your homeowners insurance to see if this is covered?
At Your Service on 09/17/2011:
If the settled water never surpassed the level of each pedestal, than it stands to reason that water has entered the units in another way. It's possible that it got wet while the water or rain was entering the area. Did anything else get damaged in this huge storm? Hopefully, everyone in your household is okay.

It's difficult to realistically claim a product is bad because it couldn't ravage a huge tropical storm. From all indications, you were enjoying the product before the loss due to the storm. It may not be a bad idea to find out how much it will cost to get the units serviced. If you know of or can get a referral of someone you feel comfortable with, they will hopefully be able to tell you if anything was damaged beside what you believe.

Please stay in touch with us.
Venice09 on 09/17/2011:
The OP made it clear that the reason for the review is to point out the poorly designed location of the unprotected board, and that it's not a complaint about any damage done by the storm.

"my complaint is that because of very poor product design, the $600 circuit board is left unprotected at the very bottom of the machine. A leak from a hose in the top of the machine would also have the same effect on the board."
trmn8r on 09/17/2011:
I think AtYourService's point is the same as something that I was wondering about. If the water never got above a "pedestal" that the units were on, there shouldn't have been a problem with either one due to water damage. Why would they happen to both fail because a storm was going on outside?
Venice09 on 09/17/2011:
I don't think it matters. It doesn't change the fact that the unprotected board is in a poor location.
trmn8r on 09/17/2011:
I for one have a hard time finding fault with the location of his board if no water "came down from above" as the OP themself postulates ~could~ happen, and the water didn't come from below.

Did water even cause the damage?
Venice09 on 09/17/2011:
Apparently the service tech agreed with the OP after having seen six similar issues with Maytag. Sounds convincing to me. It also makes sense.
At Your Service on 09/18/2011:
All good points trmn8r.
Venice09 on 09/18/2011:
I think you both missed the point of the review.
Dan R. on 08/08/2013:
DO NOT BUY MYTAG or Whirlpool (Parent company)
We have had our washer less than two years and the bearings have gone out twice. First time repaired under warranty, second time, they would do NOTHING! It is a $900 repair! We bought a Samsung and will never get Maytag/Whirlpool again.
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Washer Sucks
Posted by on
Maytag sucks, high end washer and went out too easy. Stupid thing lasted 4 years? Had it repaired once and the stupid went out again. Dc and Uc codes.
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Alain on 09/12/2011:
As you may have noticed from other reviews, Maytag has some quality problems. Thanks for the review.
WP2008 on 09/12/2011:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via Facebook (Maytag) or Twitter (MaytagCare). Or contact us directly via e-mail Maytag_Digital@maytag.com please include your user name and what site we contacted you on for our records.
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Maytag Front Load Washer Premature Bearing Failure
Posted by on
Three years ago I purchased a Maytag MFW9600SQ1 Front load washer, along with a Maytag refrigerator and gas dryer. In Canada this washer cost $1243 including taxes. I was told by the dealer that this machine was one of Maytag's better products. This washer does approx 3 loads per week (for two people) and the tub bearing is prematurely failing.

On checking the internet and with a used appliance dealer, I have found that premature bearing failure is a fairly common problem for Maytag front load washing machines. It appears that they do not use sealed bearings.

The bearing is an integral part of of the rear tub assembly and costs $550 in Canada, $350 int the US,. With labor the cost of repairs is basically the cost of a new machine". A $20 bearing replacement is not an option.

Though the machine is past its 1 year warranty I contacted Maytag to see if they could help in any way!. A goodwill gesture on their part could go a long way towards customer loyalty and positive word of mouth advertising. I was basically told to pound salt.

Maytag's own website states that "We know that you depend on your appliances to get the job done day in and day out. That's why we use durable and long-lasting parts in our machines...All to give you confidence that your Maytag appliance will last year after year". What a load of crap.

These front load washing machines have a lot of plastic and light duty parts in them. They are heavy only because of the concrete counterweights in them.

Our previous washer was a Kenmore top loader (made by the old Inglis manufacturing)and gave us 22 years of trouble-free service. It was built like a tank. 3 years out of a Maytag?? Come on!!

I will never again purchase any Maytag or Whirlpool products and would recommend that potential customers buy from another manufacturer.

Stay away from Maytag/Whirlpool products. They do not last. Please share this with anyone you know that is shopping for appliances.

Chris in Drumbo Ontario, Canada.
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trmn8r on 09/06/2011:
Did you use the recommended detergent? My memory is that using the wrong one is the cause of many bearing failures.
WP2008 on 09/06/2011:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via Facebook (Maytag) or Twitter (MaytagCare). Or contact us directly via e-mail Maytag_Digital@maytag.com please include your user name and what site we contacted you on for our records.
At Your Service on 09/07/2011:
It is important to use H.E. detergent within these units. Not doing so CAN cause all kinds of problems.

The difficulty you're going to find Chris, is that there's rarely an appliance made that has the lifespan of twenty plus years. Therefore, suggesting a different brand is simply not the solution. Anyone researching a purchase on the net is going to find complaints on any brand or model out there -- frustrating as that may be. IMHO, the solution is shopping extended warranty plans between resellers. Then, when something breaks down like this, you have someone else to hold responsible for the cost of repairs.

I don't see how it's fair to blame a manufacturer when they've sold something with a one year, limited warranty and, as the consumer, you've accepted those terms.
c_coupe on 10/03/2011:
Postscript: I found the factory repair guide 8178604 online at http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/9e4a27cd98ce352e852571fc006bc2ce?OpenDocument. I took the washing machine apart according to the teardown instructions. The entire machine must be disassembled.

I took the rear half-tub assembly to an appliance repair business. The front seal failed to prevent water from getting into the front bearing, causing the bearing to fail. I was told that this problem likely started at least a year before judging from the amount of rust. At that time the machine was less than two years old. Only HE soap and soft water was used in this washer.

Maytag does not offer a bearing and seal kit as a repair option and only offers a rear outer tub assembly at a cost of over $500 plus labor. The tub assembly consists of a cast hub molded into the plastic tub, a 6206-2ZR inner bearing, a 6205-2ZR outer bearing and a seal size 50 100 13.5 manufacturer MFC part #4619 702 00882.

The seal appears to be a specialty item and I was unable to source one. Using great care, carefully pry out the seal using a crowsfoot prybar. Do not damage the seal as a replacement will be difficult if not impossible to find. The seal did not appear to have any wear on it. After removing the seal the bearings can be knocked out.

The bearings are standard double shielded sealed bearings but are not protected against water penetration and rust. The bearings can be upgraded to rubber sealed waterproof 6205 and 6206-2RS1 or 2RSR for a couple of dollars more and should improve the longevity of the machine.

Clean up the rust on the cast hub, and install the new bearings. Lay in a good layer of white lithium grease on the exposed hub surface and inside the seal, but don’t pack the area full. Apply some silicone sealant to the outer edge of the seal and press in. Reassemble the machine.

Total time about 9-10 hours. Total cost about $50. Total paid to Whirlpool/Maytag: $0. Amount Whirpool/Maytag will get from me in the future: $0.

KMA Whirlpool/Maytag. Chris in Drumbo, Ontario, Canada
Chris Walker on 11/29/2011:
Mine failed at 13 months got it from Whirlpool direct.

They told us to pound sand as well.

my 1500 dollar whirpool failed at 13 months

I used the rubber sealed bearings similar to those above and got another 13 months out of the machine.

Now I am looking to source the rubber face seal and do it again. They are called radial shaft seals. I have noit selected an improved design or manufacture out yet, but they can be found.

It is a shame that Whirlpool cannot sell the rebuild parts for a crappy design instead of porking every one for 500 bucks and a huge installation bill
MARTIN FROM LUCAN ONT. on 12/09/2011:
YES THOSE DAYS ARE OVER FOR WASHERS LASTING 20YRS. YOU MAY NOT KNOW THIS THAT YOUR OLD INGLIS TOP LOAD WAS MADE BY WHIRLPOOL. THE DIRECT DRIVE SYSTEM WAS EXCELLENT AND EASY TO SERVICE. THEY STILL MAKE THIS DIRECT DRIVE SYSTEM BUT I THINK IT WILL BE COMING TO AN END SOON. NOT AS MUCH PROFIT IN THIS WELL BUILT WASHER AND LASTS TO LONG
Chris in Michigan on 12/23/2011:
Wirlpool washer, bearing smoked in 11 months and yes it was the inner bearing that failed due to moisture. Had warranty repair it, they ordered inner outer tubs new pulley and nut 1500.00 was the price tag for parts. Fastenal.com is where I found my bearings as I know this is going to happen again not under warranty. Trouble finding that inner seal though anybody have a site where to order one. At Your Service comment about not being manufactures fault is way off base. That is proably why they do not offer the bearing seal kit, would be an admission of guilt! They should run for congress
Robert on 03/16/2012:
Our Maytag front loader failed in less than 2 years. Front bearing also. Fortunately, we had purchased the 4 yr extended warranty from Lowe's for $99. Glad we did. Instead of fixing the machine, they refunded our purchase price due to the cost.

I knew that bearings had to be available somewhere. What I didn't know was if they could be removed without damaging the tub or the seal. After getting them out and getting the numbers off of them, a web search brought me to this web site. I did bend the seal a little, but was able to straighten it.

Thanks C. Coupe for the tip on sealed bearings. I found them in stock from a local Fastenal store.
Total cost: $6.81

I put a thin coat of RTV silicon sealer on the outer race before knocking it in the tub. Next I covered the bearing with waterproof marine grease before installing the seal. A very thin coat of this grease went on the lip of the seal. Before reinstalling the tub, I run a thin bead of RTV around the shaft where it goes into the front bearing. So far it is working great. With the warranty refund. our total cost in this machine now is $114 including the extended warranty. Take that Maytag.

Yes I agree that this is a poor design, both from the standpoint of repairing and in quality. That is obvious when you get it apart. We always use HE detergent and I understand why a low suds soap is required for a front loader, but I see no way how a non HE soap would cause this problem. A good seal design and a sealed bearing would hold up much better.
Arvilla on 09/13/2012:
I purchased a 4000 series front load washer Oct, 2010. The very loud noise started in approximately 6 months. Repaired under warranty (finally). Failed again with same problem in 5 months. Due to the original delay in getting the parts for the first repair, the second failure was past the initial warranty period. The extended warranty purchased through the retailer would not repair the machine again (probably because of the history of problems with the replacement part failing again and the cost). They replaced the machine (I would have preferred a refund to purchase a machine from a different manufacturer). The replacement machine was installed in April, 2012. I has now failed with the same problem. I cannot get Maytag to accept responsibility for this with a solution that is better than simply replacing the part again that they know is defective. I have contacted them numerous times and asked for a resolution. Nothing so far. I do not get any response from requests on their web site! I am very upset with Maytag. In addition to the original cost of the machine, I had to pay almost $300.00 dollars for the replacement machine to be delivered and installed. All Maytag has suggested so far is that they repair the machine and I should purchase an extended warranty for over $300.00 that would put me in the same position again. It is not reasonable for them to expect me to continue paying additional money for a machine that is broken most of the time.
Surfdancer on 03/03/2013:
Just finished overhauling our 4000 series Maytag. Prior repair was a drum / tub assy under warranty. This time it was my dime. Reviewed a couple vids on YouTube like this one: http://www.youtube.com/watch?v=Rd5NKbpVSRM and tackled it myself in the garage. Took about 3 hours to replace the crappy shielded bearings with good sealed bearings. Put it all back together and the washer runs fine now.
AffableAnglo on 03/26/2013:
I service laundry equipment as a stand alone company. I do commercial work, but am intent on fixing my own front loader. Nice thoughts from all, but I would love to know if anyone has scourced the seal and perhaps the shaft collar which wears when the seal strikes it in its ellipical movement when worn. Likely this has been the reason many members are experienced repeated failures as the shaft collar is scratched and water leaks through worse than before. I found one guy on the net that has a replacement seal at $35. Not the same one, but he reckons close enough. The bearings cost $14 plus shipping if purchased right, though I would upgrade to Japanese made bearings. Just the collar and seal guys. Seal pn. 4619 702 00882. Collar unknown
L. Vincent on 06/22/2013:
I have just had a service agent out to tell me, after less than a minute, that the bearings on the front loading Maytag washer were completely shot and that it would cost as much to get it repaired as a new machine would cost. That is approximately $900.00. . We had the machine for one and a half years and did maybe four loads a week. W always used the correct detergent. Pathetic. No other word describes it. Just PATHETIC. I will never buy another Maytag appliance ever again.
Brian C on 07/04/2013:
Great Info, especially the link to the manual on how to dismantle. I did find that my bearing size was different for my washer. I have model MFW9700SQ1 and while the 6205 bearing was right for the rear the front was a much larger GRW186-R. Otherwise everything was spot on and the washer is up and running and Quiet! FYI - I sourced the bearings from NAPA auto parts. Thanks!
Missi on 08/06/2013:
I understand your aggrevation. However, You do know that Kenmore is usually maytag and Whirlpool with the Kenmore name slapped on it?. You really never know what brand you are getting with Kenmore.
c_coupe on 08/10/2013:
Postscript 2:

Washer is still working great with the upgraded rubber sealed bearings almost 2 years after the repair, no thanks to Whirlpool.

Here's the kicker: shortly after my original post these a**holes at Whirlpool actually started sending me offers to purchase extended warranties (for hundreds of dollars) on ALL the the appliances I had purchased, which were already out of the original warranties periods. With a black indelible marker I let them know exactly what I thought of their products and service on the warranty forms, which had my personal information preprinted on them, stuffed the postage-paid envelopes full and mailed them back. Never heard from them again.

I will never buy another product from Whirlpool Corporation. Would look at LG or Samsung instead.
Anna on 09/01/2013:
I purchased 2 maytag washer (front loaders) and within the first year I the same issues. Maytag repaired that washer. The other washer had the SAME issue and it is 3 years old...and the repair man told us it would be cheaper to purchase a new machine. In the past I had a top load maytag and it lasted for about 16 years. Maytag used to be a brand I would always purchase now I will have to search for a brand I can depend on.
James on 09/30/2013:
I provide bearings and seals for front load washers of various brands on eBay..these bearings and seals are the biggest problem on front loaders EVER..There are many seals and I am trying to source as many as possible but many are closely controlled by the powers in the industry so you are forced to buy a new machine or expensive tub repair parts. Also I repair front loaders gaining numbers on bearings and seals as I go for my data base and searches ..add to this sellers on eBay with the expensive bearings and seals giving me grief as I am the low price leader. anyone with valid info on numbers and posting them here is welcomed with open arms. and good luck with these failures on front loaders..always use the right detergent for the machine,,it will add to their short life considerably.
Scott on 11/21/2013:
Bad design and poor execution of product design . Simple as that to lay the blame with the consumer for not using HE soap is laughable at best ! Maytag fumbled the ball terribly , oh wait they offer a whole year warranty! Gee how very laudable of them ! Appliances costing this much should be lasting ten years at a minimum and in no way should they require the consumer to piggyback an extended warranty on top of the initial purchase cost !
Robert on 12/30/2013:
Had the front bearing fail on my Maytag high efficiency front loader after three years. I replaced the rear tub assembly myself. So, I saved on labour but spent over $500 on the part. The new bearing lasted another three years and is starting to growl, indicating a pending failure. Only HE soap was used and in the prescribed amounts for each load. I find it odd that Maytag would sell HE machines which save on soap and water but fill up landfills with scrap tub assemblies, all for the want of a single lousy bearing. Kind of defeats the purpose, doesn't it?
D Harris on 02/17/2014:
We purchased a Maytag pair of washer/dryer 18 months ago based on the recommendation of the retailer. In a home with only two adults we have had more than six service calls.

Most recently, the washer model YMHWE251 required a new door seal
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Still Waiting on my Maytag Washer to Work
Posted by on
Just venting my anger at the Maytag washer I bought March 3. To this day May 1, I have not been able to use it. I have been washing my clothes by hand. Had a brand new transmission installed as my other review stated. Now I am waiting on a lid lock to be replaced. I hope this solves the problem, because if it doesn't I am dumping this washer even though I do still have payments on it.

To me if it doesn't work after this last service visit I am going out to purchase a new washer. I'd like to have one that works. It will not be a Maytag. If you are in the market for a new washer please consider anything other than a Maytag.
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trmn8r on 05/01/2011:
So this is the "Centennial" model? lol.
Venice09 on 05/01/2011:
Where did you purchase this washer? If you were never able to use it, did you try asking the retailer for an exchange?
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Do Not Purchase the Maytag Washer Model #MVWC200XW1
Posted by on
MICHIGAN -- You know I am so mad I could dump this washer on your doorstep. Built strong to last who are you kidding. This washer has not worked since I bought it. The service man has been here six times already and I still have no washer to wash my clothes. I will never ever buy another Maytag and I certainly will tell all my friends and the world about your product and service and reliability. First, it had to have a whole new transmission put into it. Now I'm sure it is the electrical circuitry system, because it does nothing it is supposed to do when you set it for washing. That is all goofed up. Tell me who puts your products together. Do they read English. I remember your commercial a long time ago that said the loneliest service man was a Maytag serviceman. Well, that certainly has changed hasn't it? You get no satisfaction from you or for that matter the place where I bought it, Menards. We wanted to take it back and they wouldn't take it back and you just tell the people to get a service technician, and buy an extended warranty. Tell me is there no more pride in companies. Does anyone in the world care. I am disgusted with this washer.
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Bill on 06/03/2011:
I agree 100%.. weve had our MVWC 6 for alittle over a year.. right after the warranty went out.. so did the timer.. and the agitator delay switch.. and it stopped working one day.. I took it apart and it nearly collapsed on itself because of little support and thin steel.. I found the problem to be a bad crimped spade on a wire to a switch.
I fixed it.. but it would have cost me over 100.. if I called a service guy.. this machine is 50 % plastic.. and I won't buy another thing with the MAYTAG logo I guess if you want quality you will have to buy a import... Its so sad that the name no longer means the quality associated with it..
Bunny on 10/01/2012:
We bought this POS 10/08/11. Wouldn't you know it didn't even last a year. Went out on us 09/30/12 but it had been having issues prior to yesterday like making an annoying metallic scraping sound. Calling Maytag now before warranty expires!
Mike on 08/07/2013:
Yes, I was unfortunate enough to by a Maytag/WHIRLPOOL MVWC200XW1 simply a piece of crap. Anyone else? Mine forgets to agitate often. Either in the wash or the rinse cycle. So we had to put baby monitor on it so we can keep track when it malfunctions. Nothing like spending an hour listening to your washing machine to see if it works or not. Most recently when it was supposed to start agitating it mad a terrible shrill sound of grinding gears. Luckily I was right there to unplug it or surely would have exploded. I understand Maytag went into the gutter when purchased by Whirlpool.
I guess I'll have to go shopping for a new washer, and you can be sure what I won't be buying. Although I still have my 30 year old Maytag that I used until some seals went bad. I might just fix that one. So that could be the problem itself. We expected Maytag washers to last 30 years not self destruct after just 1 year. But what profit is in that? Thanks Whirlpool.
P.S. If anyone from Whirlpool wants to send me the necessary parts to keep this junk running I would be accepting of that.
dogwoodtreeservices on 06/20/2014:
No need to buy an import. Go Speed Queen ! Great quality from Wisconsin.
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"Black" Friday
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I bought this washer a little more than 2 years ago, on this Black Friday its white holding tube broke so water leak out from where the motor mounts. Called service and the estimate to repair this problem is $800 to $1000 – cost more than the washer at its new. Called Maytag customer service and the so called corporate level supervisor so impatient he almost Shout at me and only offered 75% off on parts and have to be order by my self. I don't think I can repair it my self...Black...Black...Black Friday.
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Venice09 on 12/02/2010:
$800 to $1,000 to fix a tube?!!

Yikes!
Solumina on 12/02/2010:
Weird, that seems extremely high. You my want to try calling an aplience repair company and seeing what they could do for you. Other than that I don't have any advice for you.
Venice09 on 12/02/2010:
I think that's good advice, Solumina. That's what I would do.
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