Maytag Corporation - Page 3

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Maytag Products Where Are Your Standards?
Posted by on
Rating: 1/51
I had a 34 day old Maytag Fridge Model M1TXE6MYW01. The compressor went bad. I called customer service, 48 hours later a repairman came to my home to repair this Fridge, said it needed a new compressor. 3 days later when the compressor arrived the tech said the fridge is unrepairable, due to other leaks in the hoses and leaking seal inside of cabinet of the fridge. How nice, its over 30 days old the Home depot won't return it and I am stuck now what do I do? I will never buy a Maytag product again. I will be calling my charge card to deny payment on this piece of junk.
     
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CU on 2013-06-21:
Did you actuallyh talk to HD? I have not found them to be totally inflexible. Have you talked to Maytag? What do they say?
FolSac on 2013-06-27:
For anyone buying anything today that says "Maytag" on it, keep in mind that the Maytag company we remember went under several years ago
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What Happened to Maytag Quality?
Posted by on
Rating: 1/51
ROCKFORD, ILLINOIS -- I have been a faithful Maytag buyer for many many years, but when my old Maytag washing machine started making some noise, I decided to buy a new Maytag. The first one I purchased was a water saver version which I did not intentionally buy, but when I began using it it took so long to wash a load that my wife hated it and it cost me an extra $150.00 (restocking fee) to return the machine and purchase the Centennial non water saving version, but this machine still sucks. It takes way too long to wash, it is very touchy when it spins and the lid lock has already went out and the machine is only a year old. My wife hates this machine too, but I am not replacing it yet. As I said earlier, I always purchase nothing but Maytag appliances since my wife and I bought our house 26 years ago, but after buying this washing machine I will not be buying Maytag anymore and I do not recommend the brand to anyone who is in the market for new appliances.
     
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DebtorBasher on 2013-01-02:
They seemed to have gone downhill ever since our loving 'Maytag Repair Man' passed away...I think from boredom.
At Your Service on 2013-01-02:
I liked reading your review Rannd, but should take some time to explain a few things.

I've got a great deal of background in appliances. As such, I wouldn't say Maytag is any better or worse than most other companies and appliances. Can their products break? Absolutely. But so can any other brand on the market.

The issue with water usage is a change in energy conservation over the last ten years or so. The government only allows a certain percent of any one companies products to not match an energy matching requirement. Maytag is now a member of the Whirlpool family of products and the entire Whirlpool family only has a very few washers which are not considered high efficient. This is partially due to the previously spoken of government regulations, but also because the older traditional designs are just not as much in demand.

As far as their overall quality, there was a day when the average appliance would last twenty plus years. Now you're lucky if they see half that time. Why the change? In part it's because of cost. There was a time, some fifty years ago, when families were very brand loyal. It didn't matter what brand X costs, that's what the family would buy. But then we had high inflation set in during the late 70s and early 80s. Now the market became persuaded because, as a whole, one could save a few bucks buying brand Y. Unfortunately, the companies who could survive were those who kept their costs down and their prices with it. Think about buying most appliances today compared to what they were twenty or thirty years ago. Is there a great deal of difference in the price? The Centennial line of washers are a good example. You can purchase one within the $500 range. You know what you paid for a good washer about 30 years ago? Yep, now you're getting the idea. Compare that to what you paid for a vehicle that long ago compared to now. Considerable difference, isn't there?

The point is that appliances throughout the industry haven't seen a giant amount of price increase over the years, but their longevity has decreased. In many cases, where costs could be cut, they were. One of my pet peeves is warranty coverage. At one time, manufacturers used to provide reasonably lengthy warranties with their products. Now, one is lucky to get a year when they make a purchase. Some consumer advocates have persuaded the customer to not be so concerned about the length of warranty coverage and never, ever, think about paying more for warranty coverage. Guess what? The market is sure willing to oblige. If no one is going to hold their feet to the coals, so to speak, then why produce something that will last long. Make it cheap and sell it. If it breaks down, it's only the customer that's out the money. They'll buy again and they'll buy the same stuff because it's the price they want it to be. Buying brand X or brand Y doesn't make a difference. They're both guaranteed for the same price.

Look, the only way you win the game is to hold the retailer and the manufacturer responsible for their products. And the way you do that is shop with the concern of warranty coverage before you buy. Purchase from the local retailers that offer well backed warranties and at a very reasonable price.
ok4now on 2013-01-02:
Maytag, like Sears was once a quality trusted name. Sadly no more. Whirlpool now owns Maytag and they have cheapened the brand. Today you're lucky if an appliance lasts 5 years. They are now "disposable" and they want you to keep buying their junk.
January on 2013-01-02:
If you like the old Maytag quality, my recommendation would be to buy a new Speed Queen washing machine, as they're made like the old Maytag's were.

The Maytag repairman did not die, as he works for Speed Queen now.
At Your Service on 2013-01-03:
I'm glad you like the Speed Queen January. They make a good quality product too, but if negative reviews mean anything...

(I'll paste the actual comments as I believe that is preferred by M3C staff compared to that of just linking)

1.0 out of 5 stars, February 16, 2012 By T. Carmichael

This review is for: Speed Queen: AWN542 Top Load Washer With 3.3 cu. ft. Stainless Steel Wash Tub

"Worst mistake buying this AWN542 washer. This thing will not fill all the way. I thought it was broken so I had my dealer replace it with a brand new replacement (not repair on the old one, not refurbish). Turns out, the AWN series top load washers are built by design to only fill about 70% of the way full. In other words, a whole bunch of stuff floats at the top, dry and uncleaned. The cold water rinse is another bad idea since our water here is about 40 degrees year round so the rinse does not do a good job pulling out the soap. Speedqueen used to have killer products and this machine is still built well frame wise, but the controls that regulate the water on this are very poor. I'm told this has something to do with federal water regulations. Well, if that's true they should at least have a simple method to circumvent this so we can get our clothes clean. I wasted $600 on a brand new washing machine that does a worse job than a free Estate by Whirlpool washer I picked up for free on a local bulletin board (not kidding)."

1.0 out of 5 stars, June 21, 2010 By Renovation (Reno, NV)

This review is for: Speed Queen: AWN542 Top Load Washer With 3.3 cu. ft. Stainless Steel Wash Tub

"Well, I tried to make sure the washing machine I purchased would do one thing well: not break and create a major hassle. I read up on all types of machines looking for durability above all else. The Speed Queen seemed to offer this from what other people had written.

However, the machine was broken from day one. It has yet to work and we've had it for about a month. We have had three service calls and it still does not work. We have to go to the laundromat as a result--and when we are there we are, you guessed it, using Speed Queen machines and the irony doesn't help, either. We have wasted three half days waiting on the repairman. The repairman is stuck working with an ineffective and problematic repair system that cannot deliver the correct part. He is actually a pretty nice guy who seems to know what he is doing. I don't want him to look like the bad guy in all this.

I prefer to buy American whenever it makes sense. But, I'm afraid in this case with this manufacturer, it doesn't make sense. Look elsewhere.

OK, it's been about half a year since the machine showed up. After another service call it worked. The selection dial which sets the type of wash was bad so that was why it did not work when it first showed up. After that was replaced it did indeed work. For the first couple months and occasionally now it let's us know it is working by filling the room with that unique smell that we all know as "burning electrical component smell". You all may know it by a different name but we've all smelled it at some time. We were so desperate to have this thing work that we solved the problem by: keeping a fire extinguisher (rated for electrical fire use) nearby; leaving the door open to the outside and running the vent fan while using it and for some time after it had stopped to vent the room; feeling confident that the design and manufacturing team had done their level best to prevent a fire from killing us. How does it do cleaning the clothes? Pretty well, actually. Of course, the first few big jobs it had consisted of removing the smell of burning electrical components from all the laundry that had been in the room when it was first used. Somehow, that has the sound of a government make work project--one guy digs the ditch, the other guy fills it in, two guys supervise, and several administrators complete detailed project assessment forms. So, this has been an OK machine as far as washing goes but has been exemplary in stimulating the economy and we all know how important that is in today's economy. How? Well, some guys designed it, some people built it, the repairman (he really was a good guy, no kidding) got to make several service calls, the help center at Speed Queen kept busy, and my wife and I got to take a total of two whole days off work thus ensuring that our undone work was distributed to others who might have been unemployed if this unique opportunity had not occurred. Now that's stimulus. So, as a washing machine, still one star, but as a backdoor economic stimulus, five plus stars with platinum oak leaf cluster surround."

2.0 out of 5 stars, February 25, 2011 By loujetlag

This review is for: Speed Queen: AWN542 Top Load Washer With 3.3 cu. ft. Stainless Steel Wash Tub

"Much like the one reviewer, we were tired of fancy, computerized (mostly) foreign-made washers that would give us trouble. We had been there and done that. Also after much research, the machine of choice seemed to be a Speed Queen. We got the top-of-the-line AWN542 a week ago. Great wash for the first few days, then a burning electrical component smell. Now the clothes won't spin dry, at least not enough to put into the drier. So we have called both the dealer (Roger's Appliances in Flemington NJ), which seem like a stand-up dealer, as well as Speed Queen. We will see how this goes and will update after we have a verdict. It's troubling to think that top-rated, expensive products are failing early, almost irrespective of country of origin, manufacturer, or price paid. We'll see."

With respect, I again wouldn't disagree that Speed Queen make a decent product; as does Maytag. Unfortunately, there isn't a product manufactured that can't and doesn't have problems. Each manufacturer has both negative complaints and positive comments throughout the web. Purchasing an item based upon brand alone offers no assurance that the product won't fail, just as the previous three reviews attest to.
Honest Opinion on 2013-01-03:
I've seen the quality of washing machines go downhill over the last 35 years (Maytag being the worst) and gave up hope of ever again having a durable, long lasting washer. Then, right here on this site, a poster mentioned Speed Queen, a name I hadn't heard or thought about for decades, and my hope was renewed.

After researching the company and its products, I was so impressed that I went ahead and purchased a top loader from a local appliance store. The owner told me he sells a lot of SQ washers to beauty salons because Maytag/Whirlpool can't handle the loads of towels. It was a nice testimonial, but I was already sold on the washer based on the company's website, as well as the abundance of praise and lack of negative reviews I found while researching the brand. And the 3-year warranty was just icing on the cake! Not only wasn't I pressured into buying an extended warranty, but I wasn't even asked.

It took only one load to see that the washer was superior to Kenmore, Maytag and Whirlpool (brands I've previously owned). It is built differently from the other brands and is similar to the washing machine I had 35 years ago. So, if you are in the market for a washing machine built like your mother's Maytag, I highly recommend Speed Queen top loaders. I've had mine for about six months and have every reason to believe I will still be using it many years from now.
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Maytag 2200 door problem
Posted by on
Rating: 2/51
I have a Maytag 2200 front loader 14 months old and already having problems with it. The door is locked and won’t come open. I have tried everything to fix it, contacted Maytag and the first words out of their mouth was did I purchase the extended warranty. I shouldn’t have had too I said this is supposed to be a good washer but I guess I was mistaken. It has shaken, vibrated and now this. I am thoroughly disillusioned with this product.

I had a Neptune and wore it out so I went back to Maytag. Wish now I hadn’t.

I bought Maytag because to me they have always been the flagship of appliances. Looking at the different forums on the internet now I see different. Cheap overseas labor is the cause for this.
     
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trmn8r on 2012-07-31:
Cheap overseas labor alone does not explain why most all appliances appear to be made like junk these days. It is likely cost cutting in materials used and/or design compromises.

It would be nice if the customer assistance line was like GE's used to be, where you could call (regardless of warranty) and describe an issue - they would get an answer as to what the cause was. Today, my understanding is that help line is a mere shadow of what it once was, and you probably wouldn't get an answer from them either.
andbran on 2012-07-31:
you should go back to using a top loader. I haved used them for over 30 without any issues
WP2008 on 2012-08-06:
Hello macanic. My name is Melanie and I am a representative with Maytag. We apologize about the frustration you have experienced with your washer. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (My3Cents), your user ID name (macanic), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns further. Sincerely, Melanie.
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NEVER buy anything from Maytag
Posted by on
Rating: 1/51
CUMMING, GEORGIA -- 18 months old and stops working. Always had a problem with banging noise, just thought it was through bad loading of cloths. Took front cover off to find the release catch as the door was locked solid. One of the three shock absorbers is not connected, and looking at the ends it had never been connected. I put it in place and it is impossible to remove so I know it was never connected to begin with. This has caused the Control unit to go out. Over $100.00 for a new one and even then no guarantee it's going to work.

Off this weekend to get a new one. Anything except Maytag
     
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dan gordon on 2012-07-05:
Maytag used to be a much better built machine. When I sold appliances they had larger motors and more durable. Now they are made by Whirlpool and I'm afraid they are only a 'brand' without a significant advantage over competition.
ok4now on 2012-07-06:
Junk, junk, and more junk. These are the options that the consumer is faced with when buying an appliance. Name brand is meaningless. Sears/Kenmore, used to be the gold standard, now problematic with poor customer service. Whirlpool/Maytag, another once respected name that is now unreliable. Samsung/Electrolux, difficult and expensive to get parts for, most appliance dealers won't touch them for repairs. The list goes on and on. Consider the extended warranty..you will probably need it.

WP2008 on 2012-07-10:
Hello phill_norrey, ok4now, and dan gordon. My name is Melanie and I am a representative with Maytag. We apologize about the frustration you have experienced with your appliances. If you need me to look into each of your concerns, please provide your name, the name of the site you were contacted on (My3Cents), your user ID name (phill_norrey, ok4now, or dan gordon), your phone number, your address, the full model and serial number of each appliance, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns further. Sincerely, Melanie.
Daler218 on 2012-08-11:
I,too, bought a Maytag front-loading washer-dryer combo only 16 months ago, thinking it would likely be the most durable appliance I had ever owned. What a disappointment. The repair tech came out yesterday (after the washer died) to tell me the repair would cost as much as buying a new machine. Well, I can guarantee the new machine won't be a Maytag!
Disgusted Matag Owner on 2012-08-28:
I purchased my maytag 2000 series February 2011. My washer as of yesterday started flashing F6 E1. I've cleaned the filter. Yet its still doing this. Research tells me I'm going to need either a new CCU or MCU...since they aren't communicating. Being a mother of 3 small children..lacking a washer is a pretty big deal! This is the second washer I've purchased in my short life (35) my kitchen aid lasted me 16 years, and would still be going strong today had the barrel not cracked. Things are not made the way they used to be. For 1000 dollars I should have gotten 20 out of this pair..and I can't get anyone out to repair it...for 2 weeks (the repairman is backed up in this area)!!! So Disgusted with Matag. Never will buy another.
New Maytag owner on 2012-10-19:
Wow, I am worried now that I bought this Maytag 2000 series washer and dryer. Dryer seems to be fine, but our washer vibrates very badly while in the spin cycle. We have releved it three times and it still vibrates badly. I wouldn't imagine vibration like that is good for the drum so I think I'll keep my old machine around for a while until I know how well this one will work for us.
Daler218 on 2012-11-01:
**Update** In fairness, I should point out that Maytag repaired (parts, not labor) my machine at no charge, which I think more than fair given that the warranty had expired. Still not thrilled that it needed the repair at such a young age, and that I had to use a laundromat for a month, but I think it should be pointed out that Maytag was responsive to my plight.
Joe on 2013-05-16:
THe f6e1 error can sometimes be solved by simply making sure the front panel is attached to the machine. There is a button to the left of the machine that spits out an f6e1 error when not depressed by the front panel.
PJ on 2013-09-08:
I am a licensed engineer in both mechanical and electrical. I have this same issue with the F6E1 error codes on our 18 month old Maytag 2000 Series washer and have gone through the entire machine. Everything checks out as far as the motor, the wiring, and the entire grounding circuits. Even after running the diagnostic tests the motor still does not turn and the error reappears. At this point and time, if I were at work, the machine would more than likely be tossed just because of the problems caused, let alone the price of repairs. I have already sunk enough time and money into this machine to buy two new ones. The frustration level is ridiculous. If EVERYTHING else checks out, why would this issue just magically appear? The only work done prior to this was a bearing change out in the tub. I'm totally lost and about ready to toss this machine to the curb.
Dina on 2014-03-16:
Maytag washing machines are terrible... I bought a machine 2004 it broke down 6 and a half years later. I bought a new machine and 3 and half years later I had to replace that machine too. NEVER AGAIN NO MORE MAYTAGS OR ANY OF THEIR BRANDS INCLUDING WHIRPOOL...
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Warranty - What a Joke!!
Posted by on
Rating: 1/51
I bought a Maytag washer (centennial) because of its reputation. I bought the washer on June 7th of 2011. On June 15, 2012 the washer just quit working. I called Maytag, they said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180.

He said that Maytag may reimburse me because it was so close to the warranty cut off. I mean seriously - 8 DAYS past the warranty. That is ridiculous. I called Maytag back and explained the situation. I really think they should have paid for all of it, but I would settle for at least part of it. It was a just a week from the warranty date. I got the response of "since you already paid for it there isn't anything we can do."

Maytag is profitting off of a false reputation and think people should be aware.
     
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danie1442 on 2012-06-22:
Wow, I am glad they did cover the part. The thought of a machine failing with just a year of service is a sad commentary on the way things are built these days.

This is why I always get a protection plan. I normally shoot for two-years because I have seen a lot of places put out junk and you don't realize it until after the warranty runs out. At least that way you will be covered for just a few extra dollars.
WP2008 on 2012-06-28:
Hello nikki. My name is Melanie and I am a representative with Maytag. We have tried to reach you regarding your washer concerns. I have not received an email with any of the information I have been requesting. If you would like us to look into this further, please provide \the name of the site you were contacted on (My3Cents), your user ID name (tnikkiwhite), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns when we receive your email. Sincerely, Melanie.
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Microwave of Maytag is the worst in the world
Posted by on
I bought a Maytag Microwave at the end of 2008. It is almost brand new. We barely use the electrical range microwave. Last Friday when we wanted to use the microwave to warm water, it does not work. Then and there we called the Maytag technician. The technician told me that Magnetron is very bad. He himself told me Maytag brand Microwave is the worst one in the USA. I became surprised.

Maytag should recall this model. I bought it from Home depot. PEOPLE SHOULD NOT BUY MAYtag Brand any more. Their warranty is the worst.

I am planning to write to the newspaper.
     
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Alain on 2011-06-07:
You can also report this to: http://www.ftc.gov/bcp/consumer.shtm
Anonymous on 2011-06-07:
Maytag did have major issues with the Samsung built microwave magnetrons....I was happy when they 'cut ties' with them....
richandjess9171 on 2011-10-02:
We had our microwave 2 yrs and the tube blew. Every 2yrs the tube has blown. Tonight is the 3rd and final time this Magnetron tube is going to be giving me grief. I'm not fixing this one. Piece of crap!
old fart on 2011-10-02:
We have a Toshiba microwave that's 26 yeears old and works like new...
At Your Service on 2011-10-02:
As is anything, you can get a product that has problems prematurely or you can get one that lasts indefinitely. They have an MMV5208 model that is absolutely incredible! It incorporates a Glide-Shelf design that is a lot better than most of its competition.

Even without an extended warranty, Maytag warranties the Magnetron FOR A FULL TEN YEARS -- WOW! You would have to cover the labor, unless you have an extended service agreement, but the part is covered by the manufacturer. For this reason alone, I'm surprised you've stated, "Their warranty is the worst." I'd like to have more details as to why you may think that. Most manufacturers wouldn't begin to cover anything after the first year.

Did you check for the length of warranty coverage on the model you have? Have you compared it to all other manufacturers which makes you feel, "there warranty is the worst?" I really would like to know.
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When is a Coupon not a Coupon?
Posted by on
I purchased a high efficiency Maytag washer and dryer in 2009. I received 30 coupons(3 year supply) of Tide HE 32oz. which expire 5/31/12. I have been unable to find a 32 oz bottle of Tide HE anywhere in Tulsa. I have looked everywhere. There is a Tide bottle that looks like it, but it is NOT HE. I don't believe it is being manufactured any more in that size. I have managed to use 14 of the coupons by getting the store to accept 2 coupons for one (64 oz.) bottle, or getting a 64 oz bottle and pay the difference, etc.

Walmart told me recently that they will only accept a coupon for the exact amount, so that is no longer an option at Walmart. My grocery store may still let me do that, but it is very awkward as I have to explain the problem every time I go. I have 16 coupons left.

The washer also has a setting "Clean washer with Affresh" Affresh is a tablet to put in the washer. I got 2 tablets with the machine, and guess what? I can't find them either! Didn't particularly like it as the tablet didn't disolve completely in the washer so I use a cup of bleach instead.

I would like to have some coupons I could actually use, or be reimbursed the cash value. Do I need to contact Maytag or Proctor & Gamble?
     
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Mrs.Cole on 2011-04-18:
Do you have a Rite Aid Drug Store? Or maybe try other drug stores... they sometimes carry smaller sizes. Best of luck!!
Slimjim on 2011-04-18:
Definitely Proctor & Gamble on this first, I would think. They are giving Maytag coupons to offer that apparently are hard to redeem.
Mario The Great on 2011-04-18:
I have these same coupons. I have ended up buying the larger size and paying the difference. I used to be able to get it at my local Kmart, but since early last year, it's been unavailable. Anyway, I found some 32 oz bottles at King Soopers AND Safeway about a month ago. Perhaps you can find it at a grocery store near you.
FlitteringFirefly on 2011-04-18:
I didn't like Affresh either. The tablets get stuck on the gasket and don't disolve. Try the Tide washer cleaner. It is a powder that goes in to the detergent tray.
WP2008 on 2011-04-19:
Hi my name is Kyle and I am a representative of Maytag. I am sorry to hear you are having problems redeeming your coupons for Tide products. I would suggest contacting Tide directly concerning this matter. Here is a link to the different ways to contact them http://www.tide.com/en-US/talk-to-tide.jspx
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Disappointed In Maytag Product
Posted by on
MARYLAND -- Washing machine 3 years new, and it quit working. The panel lights up with a error code 3E. We were told it was the front panel. The repair guy was supposed to order a new panel. After waiting 6 months and no satisfaction..we called another company. They have been out 2 times, the first guy side it was the panel..we told them to order it over 300.00 believe it or not, it was never ordered (they told us it was back ordered). After not being used for several months, we plugged the washer in and it worked, 1 time. We called the service guy out, this one from the same company said it was the motor. The computer he connected it to told him the code was for the motor. They wanted over 400.00 for just the motor and said he wasn't' sure that was it! What the Heck is wrong with people today...no training, no service and the products stink! It smells like mold and has just after we purchased the washer. We are really disqusted with the 24" Maytag washer.
I wouldn't buy another one!
     
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Venice09 on 2011-04-05:
Frustrating, isn't it? This is why I never buy anything with Error Codes. You can't reason with an error code. The computer wins every time.
2cent-er on 2011-04-06:
That 3E code is a little trickey..to avoid someone throwing parts at it; call around and give model & serial #'s to servicers. ask if they feel confident on being able to repair it..it may be just a bad connection.
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Maytag has the worst appliances
Posted by on
I purchased a house in 2006 and renovated it about a year later in 2007 to 2008. I purchased Maytag appliances (Dishwaher, mircowave, washer, dryer and a big A/C wall unit) during my renovation because you always see in the Maytag commercials how the repair guy sits around because they're so good. Well that's a bunch of crap! The first time using my A/C unit the Circuit interupter on the cord kept tripping. To make a long story short, It took Maytag over a year to fix it. I had to keep calling the repair guy over and over for a year to get him out there. He came several different times over the course of a year and never had the right replacement plug. I went two hot summers without an A/C thanks to Maytags crappy service and units. Next is my dryer. The drum belt broke less than a year after buying it. I had to spend money on a new one and fix it myself because after the aggrevation with the A/C unit, the repair guy was never coming back in my house. Now to my Microwave. Every time I use the stupid thing, the front grill vibrates like crazy and annoys the hell out of you. Lastly, is my diswaher. I have the Maytag Quiet Series 300 which is louder than a freight train. It was quiet for about 4 months and then started getting louder and louder. It's horrible!!!! Plus I had to replace the cheaply made wheel rollers on the upper rack several times. The only one of my five Maytag appliances I haven't had a problem with was my washing machine. Oh boy, just jinxed myself. They are the worst crap built and I'll never buy another one again, ever. All this crap is made overseas from cheap Chinese platic with very poor quality. Bring back good old American made stuff. God Bless America!
     
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Venice09 on 2010-02-17:
I'm tempted to say that Maytag should have stuck with making only washing machines, but my Maytag washer was a disaster. So, good luck with yours.

Every time I have to replace an appliance, it seems like the quality has gone down even further. And it's not just Maytag. I see it with all the manufacturers. I try to base my purchasing decisions on the company's reputation for customer service instead of the quality of the merchandise because it's hard to find anything that's made well.
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Admiral down after 4 years
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We bought an Admiral Refrigerator, Side by Side approx. 4 years ago. After the first year the ice maker quit working, was fixed by service man, the next year, a fan in the freezer went out, which the serviceman said was a part that he had to replace often. This caused a loss of frozen food, which had to be replaced. Between the third and fourth year, our freezer and refrigerator quit working, loss of freezer and refrigerator food. Serviceman came and said he didn't see any thing wrong, to turn it back on and let it run and call him, if it quit again. Needless to say it quit again. He came back and decided that the compressor was going out, which he said was under warranty for 5 years. We paid the service call and fan the second year, because he said it wasn't under warranty. He said that he didn't have the tools to put in a compressor and gave us a number for another service company, by this time we had been out of a refrigerator approx. 6 days. We called and a serviceman came two days later, said it was not the compressor, but something else. Said to plug it back in and he would order parts, but first we needed to pay half of $226, so he could order parts. It was something to do with the defroster. We paid that money, and then my husband had to spend 40 minutes on the phone with the service company, who set an appointment. We now have been without a refrigerator for 9 days. The service company called me the other day to ask if we have received parts yet, (didn't know we were to receive parts) and to call them if we did. This was on Monday...today is Tuesday and they called again to ask about parts (which we haven't received), said to call them in the am if parts don't get here tonite, and they will decided what to do then. Besides doing without a refrigerator, losing food and getting phone calls every day from the service company, we have no refrigerator. This is a brand new Admiral, and we are not happy with this at all, we have had 25 year old refrigerators that are still running in someones garage. Is this Right?????
     
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Slimjim on 2009-11-24:
I bet those other 25 year old boxes you had weren't Admirals. They've always been a low brand, even before Maytag bought them. Actually Maytag refrigs are reincarnated Admirals more than the other way around.
qualityappliance on 2009-11-26:
It sounds like your complaint should be more with the service company that can't seem to repair the refrigerator corectly. It is hard to diagnose a defrost problem if the unit is unpluged and defrosted when the tech arrives.
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