My 7 year old Maytag fridge broke down for the second time due to computer board failure. There are no replacement parts to be found until possibly February. This means I shall be without a fridge for more than 4 months. When I contacted Whirlpool customer service, I was basically told too bad. The alternative to waiting for a part would be to purchase a new fridge and Whirlpool would give me $75.00 towards a new one. That means an outlay of $2225.00 or more on my part. Because that it was out of warranty, they wanted no part of my problem.
Once a company gets your money for an appliance, they don't care what happens after that. I have written twice to the CEO of Whirlpool and gotten no response. Customer service and good will mean nothing to corporations anymore.
I want my old 17-year-old Maytags back! I just purchased a Maytag top loader Centennial washer and a dryer. I still have the dryer even though it sticks out about 8 inches farther from the wall than my old Maytag. I live in a condo where space is precious! Did anybody at Maytag consider the design of this thing? I sent back the washer. I don't want to annoy my neighbors who are on the other side of the wall. I have never heard a washer that is so noisy. And the vibrations lead me to believe that it is true that the life expectancy of it is about five years. I don't think there's any washer that would stand up to that amount of movement and vibration.
I'm 73 years old and had planned on these Maytags being the last washer/dryer I would ever buy. And I was happy that the stickers on the machines said that they were made in the USA. I had loved my old machines and assumed the new ones would be even better. No such luck! I purchased an LG for about the same price and LOVE it! Guess those Koreans know what they're doing. How sad!
After years of bliss with my old Maytag washer, it was finally time for a new one. I broke the bank and bought the bravos XL. What a mistake. Hate it hate it. Not enough water in wash cycle, rinse and spin turns clothes into knots and stretches them completely out of shape. Hand wash isn't gentle enough and every cycle takes forever.
I was sucked in by the clear lid and "energy efficiency" and missed that I couldn't control the cycles, speed, or rinse temperatures. Our clothes aren't clean, but are misshapen and wrinkled. If I could afford it, I'd set it on the curb and buy another one. Oh yeah, and you have to run an expensive " washer cleaner" through it after every 30 loads. With a house full of kids, 30 loads comes along about twice a month. I am so disappointed in the product and disgusted that I bought the darned thing. I may be off Maytag from this point on!
I had a 34 day old Maytag Fridge Model M1TXE6MYW01. The compressor went bad. I called customer service, 48 hours later a repairman came to my home to repair this Fridge, said it needed a new compressor. 3 days later when the compressor arrived the tech said the fridge is unrepairable, due to other leaks in the hoses and leaking seal inside of cabinet of the fridge. How nice, it's over 30 days old the Home depot won't return it and I am stuck now. What do I do? I will never buy a Maytag product again. I will be calling my charge card to deny payment on this piece of junk.
ROCKFORD, ILLINOIS -- I have been a faithful Maytag buyer for many many years, but when my old Maytag washing machine started making some noise, I decided to buy a new Maytag. The first one I purchased was a water saver version which I did not intentionally buy. But when I began using it it took so long to wash a load that my wife hated it. And it cost me an extra $150.00 (restocking fee) to return the machine and purchase the Centennial non water saving version, but this machine still sucks. It takes way too long to wash, it is very touchy when it spins and the lid lock has already went out and the machine is only a year old.
My wife hates this machine too, but I am not replacing it yet. As I said earlier, I always purchase nothing but Maytag appliances since my wife and I bought our house 26 years ago. But after buying this washing machine I will not be buying Maytag anymore and I do not recommend the brand to anyone who is in the market for new appliances.
I have a Maytag 2200 front loader 14 months old and already having problems with it. The door is locked and won't come open. I have tried everything to fix it, contacted Maytag and the first words out of their mouth was did I purchase the extended warranty. "I shouldn't have had to," I said. "This is supposed to be a good washer but I guess I was mistaken." It has shaken, vibrated and now this. I am thoroughly disillusioned with this product.
I had a Neptune and wore it out so I went back to Maytag. Wish now I hadn't. I bought Maytag because to me they have always been the flagship of appliances. Looking at the different forums on the internet now I see different. Cheap overseas labor is the cause for this.
CUMMING, GEORGIA -- 18 months old and stops working. Always had a problem with banging noise, just thought it was through bad loading of clothes. Took front cover off to find the release catch as the door was locked solid. One of the three shock absorbers is not connected, and looking at the ends it had never been connected. I put it in place and it is impossible to remove so I know it was never connected to begin with. This has caused the Control unit to go out. Over $100.00 for a new one and even then no guarantee it's going to work. Off this weekend to get a new one. Anything except Maytag.
I bought a Maytag washer (centennial) because of its reputation. I bought the washer on June 7th of 2011. On June 15, 2012 the washer just quit working. I called Maytag, they said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset, but I had to have a washer so I scheduled it. The tech came out, said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180.
He said that Maytag may reimburse me because it was so close to the warranty cut off. I mean seriously - 8 DAYS past the warranty. That is ridiculous. I called Maytag back and explained the situation. I really think they should have paid for all of it, but I would settle for at least part of it. It was a just a week from the warranty date. I got the response of "since you already paid for it there isn't anything we can do." Maytag is profiting off of a false reputation and think people should be aware.
I purchased a house in 2006 and renovated it about a year later in 2007 to 2008. I purchased Maytag appliances (Dishwaher, mircowave, washer, dryer and a big A/C wall unit) during my renovation because you always see in the Maytag commercials how the repair guy sits around because they're so good. Well that's a bunch of crap! The first time using my A/C unit the Circuit interupter on the cord kept tripping. To make a long story short, It took Maytag over a year to fix it. I had to keep calling the repair guy over and over for a year to get him out there. He came several different times over the course of a year and never had the right replacement plug. I went two hot summers without an A/C thanks to Maytags crappy service and units. Next is my dryer. The drum belt broke less than a year after buying it. I had to spend money on a new one and fix it myself because after the aggrevation with the A/C unit, the repair guy was never coming back in my house. Now to my Microwave. Every time I use the stupid thing, the front grill vibrates like crazy and annoys the hell out of you. Lastly, is my diswaher. I have the Maytag Quiet Series 300 which is louder than a freight train. It was quiet for about 4 months and then started getting louder and louder. It's horrible!!!! Plus I had to replace the cheaply made wheel rollers on the upper rack several times. The only one of my five Maytag appliances I haven't had a problem with was my washing machine. Oh boy, just jinxed myself. They are the worst crap built and I'll never buy another one again, ever. All this crap is made overseas from cheap Chinese platic with very poor quality. Bring back good old American made stuff. God Bless America!
We bought an Admiral Refrigerator, Side by Side approx. 4 years ago. After the first year the ice maker quit working, was fixed by service man, the next year, a fan in the freezer went out, which the serviceman said was a part that he had to replace often. This caused a loss of frozen food, which had to be replaced. Between the third and fourth year, our freezer and refrigerator quit working, loss of freezer and refrigerator food. Serviceman came and said he didn't see any thing wrong, to turn it back on and let it run and call him, if it quit again. Needless to say it quit again. He came back and decided that the compressor was going out, which he said was under warranty for 5 years. We paid the service call and fan the second year, because he said it wasn't under warranty. He said that he didn't have the tools to put in a compressor and gave us a number for another service company, by this time we had been out of a refrigerator approx. 6 days. We called and a serviceman came two days later, said it was not the compressor, but something else. Said to plug it back in and he would order parts, but first we needed to pay half of $226, so he could order parts. It was something to do with the defroster. We paid that money, and then my husband had to spend 40 minutes on the phone with the service company, who set an appointment. We now have been without a refrigerator for 9 days. The service company called me the other day to ask if we have received parts yet, (didn't know we were to receive parts) and to call them if we did. This was on Monday...today is Tuesday and they called again to ask about parts (which we haven't received), said to call them in the am if parts don't get here tonite, and they will decided what to do then. Besides doing without a refrigerator, losing food and getting phone calls every day from the service company, we have no refrigerator. This is a brand new Admiral, and we are not happy with this at all, we have had 25 year old refrigerators that are still running in someones garage. Is this Right?????