The range that I purchased just over 5 years ago has broken down 3 times. It's always been the element that needs replacement. The first 2 times it was covered by warranty (thank goodness I bought the extended 5 years). The 3rd time though, it's not covered and I'll have to fix it myself. You know what it's like to be without your oven!
1 Replies - Latest reply on 11/25/2010Add reply
I contacted Maytag Customer Service. Although she was sorry about my situation, there was nothing that they could do except keep my complaint on file and indicated to me that these types of things can happen and that Maytag uses the "Best" components in their products.
What a bunch of crap!
If their still in business in the next 5 or so years, I would be surprised.
A company that once had such an excellent reputation, to end up like this.
After Sales Service Sucks!
PICKERING, ONTARIO -- I am very disappointed in Maytag/Whirlpool after service customer satisfaction!!! We had a problem with our washing machine we could not even do a load of cloths as the machine would bang out of control ... read full review1 Replies - Latest reply on 04/02/2009
I had a Maytag over the stove microwave, that for no reason shorted out and burned down my house. We were not home, so it was not even in use. It started on fire and I had cabinets above the microwave, so the cabinets caught on fire, and there it went. My home total loss.
2 Replies - Latest reply on 10/24/2007Add reply
People who are trying to get satisfaction from Maytag? Whirlpool purchased Maytag sometime ago, that is why you do not get anywhere with Maytag. They don't care. Call Whirpool. I am looking for some one who has had my same tragedy. I need a referral for a good consumer protection attorney, who works on contingency. Model# starts with XC.