Mazda - Page 2

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1.3 out of 5, based on 3 ratings and
14 reviews & complaints.

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Timing belt replacement
Posted by on
The timing belt tensioner spring for my 1999 Protege is priced at $8. However, it cannot be purchased separately from the tensioner bearing which costs $185. As a result it is not normally replaced, or recommended for replacement by Mazda, during the scheduled 60k mile timing belt replacement. So even if you folow the Mazda maintenance schedule recommendation and have the timing belt replaced at 60k miles as I did, you can still end up with a dead car and a large ($936) repair/towing bill shortly thereafter, because the $8 spring broke. A part that could have and should have been replaced at the same time as the timing belt. A complaint letter to Mazda will get you a meaningless form letter in return that does not even address the complaint.

Do newer or other model Mazdas have this same maintenance problem? I don't know and don't care because I will never buy another Mazda. Mazda's motto is "zoom zoom". This must be the sound of money flying out of your wallet.
     
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Airbags
Posted by on
FRESNO, CALIFORNIA -- In a serious accident and car totaled, air bags did not deploy correct and suffer injuries that my insurance won't cover and Mazda dealership won't respond when I e-mailed them.
     
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Seat Belt Extensions
Posted by on
VANCOUVER, WASHINGTON -- I am the owner of a 1995 Mazda Protoge which I enjoy immensely save two problems. Number one, I live in the State of Washington where seatbelts are required by law, but am unable to fit within the confines of my seatbelt. I have attempted to do purchase an extension by checking in at the local dealerships but they insist no such device exists. Secondly, the original key has broken and I seem unable to be able to purchase a replacement.

To help keep me as a potential future customer, I would like the following:

I would like to be safe in my car, I would like acceptance of my fluctuating size and the ability to use a seatbelt like anyone else. I would like some help. I would like a seatbelt extender.

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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Great ride!
Posted by on
WINSTON-SALEM, NORTH CAROLINA -- I bought a 2002 Mazda Protege sedan yesterday and let me tell you it's driving great! I love the 6 CD changer and the huge trunk! I would like to commend you people on your job well done with making my car and I will be buying from you again one day!
     
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