Mazda - Page 2

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14 reviews & complaints.

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Posted by on
FRESNO, CALIFORNIA -- In a serious accident and car totaled, air bags did not deploy correct and suffer injuries that my insurance won't cover and Mazda dealership won't respond when I e-mailed them.
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Anonymous on 08/24/2008:
Did you only email the Mazda dealership, or did you contact their corporate office?

I don't usually recommend this . . . BUT, if your insurance will not pay and Mazda will not respond, get an attorney and get a consultation. Go into the office with all of your paperwork, police reports and insurance adjuster reports regarding your automobile. Make sure your attorney will have access to the car as this will be extremely important if you are going to prove that the airbags did not deploy when they should have. Please do your best to find a reputable attorney and not one of the snake oil salesmen you see on TV commercials.
madconsumer on 08/24/2008:
was your accident a frontal impact type? if not, air bags will not deploy.
tnchuck100 on 08/24/2008:
I agree with John. You need an attorney. Whether or not the air bags deployed or didn't deploy should have no bearing whatsoever on the insurance company covering the medical injuries.

A good attorney will get the attention of BOTH the insurance company AND Mazda if, in fact, the air bags malfunctioned.

Good luck.
ticia232 on 08/24/2008:
I agree with everyone about contacting a lawyer, it doesn't matter what failed during the accident your insurance should still cover your bills and if they think that the car was defective then the insurance company takes the bill and proof of the defect to the car manufacturer to get their money back.
spiderman2 on 08/24/2008:
The airbag issue and the insurance coverage issue are two separate things. You need to check your coverage and see if you were actually covered for what happened to you. If you had one of those minimal policies that advertise for keeping you legal, you may not have enough coverage for you and another vehicle. Airbags do not deploy in all accidents either. You need to provide some details to this complaint, Mazda makes a lot of different cars and has done so for many years.
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Timing belt replacement
Posted by on
The timing belt tensioner spring for my 1999 Protege is priced at $8. However, it cannot be purchased separately from the tensioner bearing which costs $185. As a result it is not normally replaced, or recommended for replacement by Mazda, during the scheduled 60k mile timing belt replacement. So even if you folow the Mazda maintenance schedule recommendation and have the timing belt replaced at 60k miles as I did, you can still end up with a dead car and a large ($936) repair/towing bill shortly thereafter, because the $8 spring broke. A part that could have and should have been replaced at the same time as the timing belt. A complaint letter to Mazda will get you a meaningless form letter in return that does not even address the complaint.

Do newer or other model Mazdas have this same maintenance problem? I don't know and don't care because I will never buy another Mazda. Mazda's motto is "zoom zoom". This must be the sound of money flying out of your wallet.
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Anonymous on 07/03/2007:
You brought a car because of the commericals?
Today's car shopper have access to wealth of information online and offline. e.g. Consumer report, Edmunds, JD Powers, etc...

I will never buy a Mazda because of its build-quality ( compare to Honda).
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Great ride!
Posted by on
WINSTON-SALEM, NORTH CAROLINA -- I bought a 2002 Mazda Protege sedan yesterday and let me tell you it's driving great! I love the 6 CD changer and the huge trunk! I would like to commend you people on your job well done with making my car and I will be buying from you again one day!
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Anonymous on 08/11/2005:
F.Y.I. Driving and eating 'Thickburgers' can be dangerous. Maybe you should stop at a "rest area" to eat. It would be safer and you won't have to worry about losing your lettuce somewhere in that 2002 Mazda Protege. Happy Motoring!
Ferngully on 08/13/2005:
There was not a rest area nearby. I cannot believe that lettuce3!
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Seat Belt Extensions
Posted by on
VANCOUVER, WASHINGTON -- I am the owner of a 1995 Mazda Protoge which I enjoy immensely save two problems. Number one, I live in the State of Washington where seatbelts are required by law, but am unable to fit within the confines of my seatbelt. I have attempted to do purchase an extension by checking in at the local dealerships but they insist no such device exists. Secondly, the original key has broken and I seem unable to be able to purchase a replacement.

To help keep me as a potential future customer, I would like the following:

I would like to be safe in my car, I would like acceptance of my fluctuating size and the ability to use a seatbelt like anyone else. I would like some help. I would like a seatbelt extender.

At the very least I would like a response from your company regarding this incident. Thank you for your time.
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User Replies:
Anonymous on 01/04/2002:
This is a common problem, and seat belt extenders are available, you just have to be persistent. I still cannot believe that they just add more length to the belt. How much could it possibly add to the cost of the car. It is ridiculous. Not everyone is a thin model.
Anonymous on 01/16/2002:
Lose weight for starters and there is a seat belt extender available at the dealership.
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