Do Not Buy Mazda Car!!!
ADELAIDE, FLORIDA -- DO NOT BUY MAZDA CAR!!! Otherwise, there is no warranty guaranty!!!!!!!
I bought a Mazda 3 recently, and the new car warranty expires until April, 2014. However, the paint of the car roof has already ... read full review
2 Replies - Latest reply on 09/10/2012Add reply
Navigation system (my second in this car) takes me in circles and to towns I have not inputted. It takes me to dead end streets and tells me I have arrived at my destination, even when it is to a landmark like a restaurant or a museum. Customer service said it would send me updated software but couldn't get it to me in 16 days or less (when my next major trip is scheduled. )
I am moving to Colorado next month from Massachusetts and fear for my life as I try to get around in that rugged and strange environment.
I will never again purchase a Mazda and we have owned 7 of them.
Asked for a VP to write to...no can do either. My letter will go right to the very customer assistance dept. I talked to on the phone today.
2008 Mazda 3 with only 60,000 miles. I just spent $999.97 to replace the air conditioner compressor, accumulator, and expansion valve. What a rip off. I am warning everyone not to buy a Mazda. My mechanic said this is a common problem and it will happen again in another 60,000 miles. I should have bought a Toyota. Add reply
Been trying to get a suction hose for a 2002 Tribute for 3 weeks now, auto parts stores say it has to come from the factory. Mazda dealership says there is a backlog on parts. I called Mazda Corp. and they advised me to go to a "Junkyard" for the part. 3 Replies - Latest reply on 09/21/2011Add reply
I ordered a turbine sensor and they gave me 2 speed sensor, so for 6 months I went around and around trying to figure out why my sensor weren't working. It's because the whole time they gave me the wrong sensors and then blamed me and said it's because I said I needed speed sensors. Why would I say speed sensors when the code from the diagnostic machine read turbine sensor. Then they said because I don't use a professional diagnostic machine then it doesn't read the accurate informaion.1 Replies - Latest reply on 05/27/2011Add reply
Lack of Customer Service
This is my first and last Mazda. I purchased the 2004 RX-8 and the car can be described as nothing more than a lemon. My troubles began shortly thereafter. The engine would run sluggishly or completely ... read full review3 Replies - Latest reply on 01/21/2011
Mazda of Manhattan
NEW YORK, NEW YORK -- When I leased my first car in my early 20's - a Nissan from 5 Towns Nissan in Inwood, NY - I got a call 2 weeks into the lease that the lease payment was miscalculated and I actually owned $11 more per ... read full review
The timing belt tensioner spring for my 1999 Protege is priced at $8. However, it cannot be purchased separately from the tensioner bearing which costs $185. As a result it is not normally replaced, or recommended for replacement by Mazda, during the scheduled 60k mile timing belt replacement. So even if you folow the Mazda maintenance schedule recommendation and have the timing belt replaced at 60k miles as I did, you can still end up with a dead car and a large ($936) repair/towing bill shortly thereafter, because the $8 spring broke. A part that could have and should have been replaced at the same time as the timing belt. A complaint letter to Mazda will get you a meaningless form letter in return that does not even address the complaint.
1 Replies - Latest reply on 07/03/2007Add reply
Do newer or other model Mazdas have this same maintenance problem? I don't know and don't care because I will never buy another Mazda. Mazda's motto is "zoom zoom". This must be the sound of money flying out of your wallet.
I bought a 2002 Mazda Protege sedan yesterday and let me tell you it's driving great! I love the 6 CD changer and the huge trunk! I would like to commend you people on your job well done with making my car and I will be buying from you again one day! 2 Replies - Latest reply on 08/13/2005Add reply
VANCOUVER, WASHINGTON -- I am the owner of a 1995 Mazda Protoge which I enjoy immensely save two problems. Number one, I live in the State of Washington where seatbelts are required by law, but am unable to fit within the confines of my seatbelt. I have attempted to do purchase an extension by checking in at the local dealerships but they insist no such device exists. Secondly, the original key has broken and I seem unable to be able to purchase a replacement.
2 Replies - Latest reply on 01/16/2002Add reply
To help keep me as a potential future customer, I would like the following:
I would like to be safe in my car, I would like acceptance of my fluctuating size and the ability to use a seatbelt like anyone else. I would like some help. I would like a seatbelt extender.
At the very least I would like a response from your company regarding this incident. Thank you for your time.