McAfee Consumer Reviews - Page 4

I've used McAfee for years but will give it up now, even though I just paid for a new year. Every few days my work is interrupted with McAfee Pop-ups urging me to practice my computer from viruses with their program -- but their program is already installed (which is why I get the pop-up). But for the past two months it's become much more frequent. I declined their "Internet Security Suite" offer, just renewing my anti-virus program -- and now, daily, I get pop-ups urging me to take the whole Suite. And I've no way to stop the pop-ups because it's part of the daily update program.

Also, the so-called "Security Center" is an annoying gimmick reminding me, every time I use it, of all the McAfee products I have failed to buy. Worst of all, the McAfee program also turns off, frequently, with no apparent reason or warning, leaving me undefended (and sometimes infected) until I reboot, and scan.

Customer service is virtually nonexistent, and no way to complain or ask to opt out of their high pressure pitches and endless pop-ups. McAfee has not only wasted my time but also my money because now I will buy another program, even though I just spent $40 on renewal. After years of McAfee products, I quit.

NEW YORK -- When I phoned customer support at the 800 number listed on McAfee website, stated they could not help but could transfer me to helpdeskhub which I thought was part of McAfee, but had charged me to fix my computer. Later I found out that they should have been able to help me and when I requested a refund, I was denied. The charge was not theirs, but a different company. Why would they transfer me to someone else?

SPAIN -- Auto renewal took money from CC that expired 12 months ago? Was badgered to renew my card detail with them telling me my old card had expired so confused how they took the money £59 99 from my bank. Took a full 5 to 6 weeks before it was even up for renewal. Disgusted with them as you can buy the product they offer online for £29. No better than the hackers trying to get into your PC, just bandits.

I have purchased McAfee last year. Tons of problems with computer notifying me about an expiry date which was wrong. A week ago despite accessing a site marked as McAfee secure I got a virus on my computer. McAfee support spent 4 nights last week trying to find the issue unsuccessfully. They were supposed to contact me back yesterday and today AM - never did. When I contacted them they couldn't care less. I will purchase another more serious anti-virus as this one proved a waste of money - don't buy it!

On the Mcafee official site it give two options to buy spyware protection. The one I chose was $49.99. When I clicked on that option it sent me to a cofirmation/cart page, which had the price in Danish Kroners (ddk). It was 989.00 ddk, without a US dollar amount. So I did the conversion on another website, and 989 kroners converted to US dollar comes to $180.00 US dollars. Is this fraud or what?

Got McAfee. Got charged twice and no refund. What goes on when you can't trust these big companies? You pay them then they charge you twice. No email no nothing and you can never phone anymore. Con.

CHICHESTER -- Get McAfee, it is in my sight, the BEST way of keeping your computer secure and healthy! After trying several different security programs and antivirus I say they all let tons of viruses through but McAfee actually blocks almost all of them and if any get through, they are immediately destroyed! It doesn't slow down your web browser either! Brilliant! Keep up the good services!