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McDonald's Corporation - Page 4

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439 Reviews & Complaints

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Posted by Ifrog71 on 11/01/2013
I went to Mcdonalds at 1 am. assuming I could get breakfast or supper like advertised but apparently its only what they feel like making. Couldn't get wraps, couldn't get biscuits. They should be more specific on [their] menu about what they want to serve

     
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No Service at Drive-Thru
Posted by Carolynflener on 10/29/2013
GRAND JUNCTION, CO., COLORADO -- I pulled in at drive thru, this Mcdonalds has two drive-thru lanes. I sat there for 15 minutes waiting for service on the inside lane. Waited while two cars were served on the outside lane. I drove forward as the second car was leaving, I stopped at the window told the girl at the window what had just happened. When I pulled up there was about 5 or 6 young people standing there playing around laughing and cutting up not paying attention to the customers. I drove off went home upset. I called the manager on duty she acted like this was a common practice did not even apologize I asked for the 800 number she gave it too me. I asked her, her name she said it was Aglyhen said she could not give me her last name. This happened at store number 732 on north avenue in grand junction, Colorado at approximately 7:22 pm. I usually stop there every evening on my way home from my daughters house. I won't be doing that anymore. I also have 5 sons and 3 daughters I will let them know what happened.
     
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Going to MD's and Finding the Prices Higher Than Wendy's
Posted by Mohrnberger on 10/28/2013
EAST MEADOW, NEW YORK -- Hi, I always thought MD's was the best of the fast food stores. I'm complaining about MD's in East Meadow, but the prices. We {my husband and I} Seniors used to purchase chicken wraps. yesterday we were getting them and found out the price had gone to $1.99 each. Wendy's is $1.49 each. also Wendys and Taco Bell give Seniors free drinks. We're not going to MD's anymore. We have to watch our money. Mary Ohrnberger
     
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Posted by FoDaddy19 on 2013-10-30:
The McDonalds I frequent has just raised their prices on the Filet-o-Fish combo meal, by about 30 cents. I can't complain because it had been $5.13 for at least the past 6 or 7 years. Also just because someplace is the cheapest doesn't mean they are the "best".
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Bad Food Slow Service Wrong Order
Posted by Roydro on 10/26/2013
Service was slow, order was wrong, half serving of tough fries. We will make it a point to not go to McDonalds in Macon MS anymore!

Employee was putting ice cream machine together with bare hands. Did not seem like a very sanitary process.

     
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Would Rather Throw Food Away Then Sell
Posted by Efstucko on 10/12/2013
NORTH POINT RD, MARYLAND -- On 10-6-13 went to McDonalds on North Point Rd in Baltimore MD by Dundalk at 11:03 am, hoping to still be able to get a breakfast sandwich. They were in the process of flipping over the menu to lunch. I saw quite a few breakfast items sitting there and so I asked the young girl who asked for my order if I could possible get a breakfast sandwich. She stated no it was now only lunch. I pointed to the breakfast items and she said "oh we throw that away when it switches to lunch" and I said really-when a customer wants to buy it you would rather throw it away and she said that's what we do. I asked for a manager and I could tell the manager had an attitude and she said what do you want? I finally did get the sandwich but the point was had I not pursued they would have rather thrown it away. Shame on McDonalds!!!!!!!!!!!!
     
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Posted by Tezrien on 2013-10-14:
By law and policy that food is only allowed to sit in a warmer for a certain period of time.Once food is at a temperature between 41-140F bacterial growth can begin and the danger of a food borne illness increases exponentially every minute it is allowed to remain in the "danger zone". Had you gotten sick from the items you bought would you still be shaming McDonalds ?
Posted by klp898 on 2013-10-14:
Nonsense - you made that up. No such law. I only eat McDonald's breakfast items (McMuffins or the breakfast taco - their hamburgers taste like babyfood junk due to those nasty groaty buns they use). I went into one at 10:31 AM on a weekday and they had already tossed all the breakfast food away. Lost my sale. Just by one minutes. Is this is a hamburger joint or an army barracks? "tention! It's 10:30! Only lunch is served!" Eff them.
Posted by trmn8r on 2013-10-15:
Have you seen the movie "Falling Down"?
Posted by ok4now on 2013-10-15:
I had a similar experience at BJ's, I wanted a roaster chicken and they had just pulled 15 from the warming shelf at the end of the night. They refused to sell me one. I asked what they did with them and was told "we throw them out." What a waste! Imagine how many people this would feed at a homeless shelter.
Posted by jonthethird on 2013-10-15:
Every chain has specific rules concerning how long food can be held after cooking. This is due to issues with quality (try a 20 minute Fish Filet at McD) and health.
In my youth, the McD I worked for sold the waste to a local farmer who fed it to his livestock
Posted by FoDaddy19 on 2013-10-15:
Restaurants do throw out food that's been out for a designated period of time, it's for food safety requirements. I agree with Tezien, if they sold you or gave this food to someone, and that person get's sick, then the restaurant is liable. So they throw out the food to protect themselves. Wasteful, yes, but it beets getting sued by someone out to make a quick buck. You have to look at the situation from the perspective of the restaurant before you shame them.
Posted by Likes beefpies on 2013-10-15:
Ummm you all have it wrong. The reason they don't sell after a specific time is they don't want to "train" customers that you can get items beyond a specific time. This isn't uncommon with a lot of businesses.
Posted by Nohandle on 2013-10-15:
jonthethird is probably the most correct responder. We had a *day old* bread store just down from our office. Many employees would go down and stock up on obviously bread but also those cupcakes for their children's lunches and store in their freezers. I was there one day and all sorts of products were being pulled because they had reached their expiration date. The bread looked perfectly fine to me but the cashier told me they could not sell for human consumption but a *pig farmer* was on his way. It was a huge see thru plastic bag holding those products. No mold, no nothing but they weren't allowed to sell it except for animals.

Many fancy restaurants years ago would donate the prepared food not used that day. Absolutely nothing wrong with any of it They had to place it in a dumpster with a lock so no one would *dumpster dive* for the food.
Posted by JoeKay on 2013-10-16:
The guy came in 3 minutes after the bell. I came in 1 minute after the bell. NO such law
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Stolen Property
Posted by Tiara.hyman on 10/03/2013
I was a former employee. The supervisor stole my I Phone. I have contacted the store several times and spoke with several supervisors. Still nothing. I just want my property back or the value of the phone.
     
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Posted by Weedwhacked on 2013-10-04:
Call the police!
Posted by BigAl on 2013-10-05:
If someone stole something from me I would notify the police.
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Poor Quality of Food as Prepared and Presented
Posted by Bailet1948 on 09/30/2013
WELLSTON, OHIO -- Drive Thru at the Wellston, Oh location on Fri, Sept. 27, 2013 at 3:49 PM. It was busy, with a long line -- not a problem, I don't mind waiting my turn. Ordered 5 piece wings, 2 McDouble sandwiches and fries (special request for fries to be prepared "extra crispy" -- noted on receipt).
(1.) Sandwiches were obviously prepared in a great hurry with catsup and pickles hanging out 1 side of the bun and the meat patties hanging out the other with the cheese outside the bun all together -- one was in the bag not totally wrapped. (2.) Wings were very well-done and exceptionally greasy, leading me to believe they had been sitting awhile and then "refreshed" be immersing them in the hot grease again. (3.) The fries, which I had requested "extra crispy" were pale, limp (very limp) and unappetizing -- the cat even rejected them.

This is a fast food restaurant and I certainly don't have high expectations, however this was beyond bad. I called to get the phone # for the District Manager, and was told I need to contact Brad [snip] at 710-0053 - this turned out to be a wrong # and I called again to request a correct one and was told "We gave you the right number before!" and then the phone was slammed down. I called the Jackson, Ohio location to request the correct #, was once again told to contact Brad [snip], the owner-operator, at 710-0523 ( please note different #). I contacted his voice mail and left a message with my name and phone # on Friday 9/27/2013 at approx. 4:50 PM. NO RESPONSE!! Called again Monday 9/30/2013 at approx. 3:00 PM. and once again went directly to voice mail. Left message with my name and the fact that this was my 2nd attempt to contact him. I also said I would post the issue online. In view of the owner-operator's lack of response to my messages and the employee's attempt to mis-direct my call by giving me incorrect information, I won't be returning to the McDonalds location in question, in spite of the convenience, however I will tell my friends and acquaintances about my experience.
     
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Posted by FoDaddy19 on 2013-09-30:
I don't think you're going to get your fries made to order (in terms of doneness) at any fast food place. They just put the fries in the fryer for X amount of time (3 minutes usually), and that's what everyone gets. I like my fries crispy as well, and a local diner or sit down place will keep them in the fryer longer if you ask them to, but high volume fast food place can't specialize like that when speed is the overwhelming metric they go by. With that said I really hate it when they pull the fries early due to demand outpacing supply at that moment. You end up with limp, pale fries that few people like. That's one of the reasons I tend to stick to few McDonalds locations that do not partake in that practice.

Fast food *is* often prepared in a great hurry, that's the nature of the business unfortunately, the presentation of the food isn't a priority.

It would've been nice for the franchise owner to have contacted you back, but he may not feel that your complaint warrants his attention in respect to the type of business we're talking about here.
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New Mighty Wings
Posted by Wgg3193 on 09/30/2013
ARLINGTON HEIGHTS, ILLINOIS -- When I saw the ad for your Mighty Wings I got all excited because I love wings. So today I stopped and purchased just 3 wings to taste for lunch and brought them home . Loved the way they look and the crispy coating but when I took a bite I couldn't believe how you ruined them with the HOT SAUCE in the coating. It almost burned my mouth out. Sorry because I will never buy them again. Too BAD.

     
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Posted by Terry on 2013-10-01:
They look like pigeon wings !
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Flavor Apple Pie
Posted by Elee28 on 09/28/2013
This afternoon, Friday Sept.29/13, I purchased 2 Apple Pies from McDonalds on Dundas St., Woodstock, Ontario Canada.
There was no flavor in the apples at all, You could hardly tell it was Apple.
I purchase at least 1 or 2 times a month and they are also so good, but
what a disappointment today. Have you changed your filling?
     
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Dirty Mens Bathroom
Posted by Rockman512 on 09/27/2013
Store 14419 at 1pm, I used bathroom and there was urine all over the floor. You could tell it was there for awhile.
     
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Posted by Brenda on 2013-09-27:
You were there at 1 pm, their lunch rush, their customers up front take too priority over a bathroom.
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