[X]
Feedburner count

MCI/Worldcom Inmate Services


8 Reviews & Complaints

Most Popular | Newest | More Options >
More filter options:
blocked collect calls from inmates in calif prisons.
Posted by on 12/19/2003
CORCORAN, CALIFORNIA -- I had a ledigimate dispute with mci for my personal long distance service. to be brief, I was solicited to use their service and was assured that my monthly service fee would not increase but yet the fee did increase within 4 months while the company was offering lower rates to new customers. this company, instead of taking the matter to court, chose to harass me with automated calls on weekends, turning over to collection agencies who passed around to their friends when they found out they could not collect and such. now my son is down on 3 strike law in california prison for drug possession and I have discovered that Mci has a monoply on the prison telephone service from inmates in the state of california and also have found from the state of va. and probably many other states. their rates are appx, 1.15 per minute from ca to va. since they have a monoply on telephone service in prisons, it is unethical to not allow prisoners to use their telephone lines to call home. prisoners have to call collect.
Mci has had problems with ethical practices and it is remarkable that they hold the contract for prison telephone services in prisons.
since mci has a monopoly on telephone service, they should not block collect calls from prisons.
     
Read 6 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2003-12-19:
I'ts funny that you should talk about ethics when your phone bill is in collections and your son is in prison.
Posted by Anonymous on 2003-12-19:
Don't you think there is a logical reason they block calls? Hello, it's a prison. Think about it.
Posted by Anonymous on 2003-12-19:
Here's an idea, make threats to the phone company. You'll get put in jail with your son and you won't have to collect call him or be harrassed by collectors.
Posted by Angelika40205 on 2004-06-17:
Excuse me... The issue was not HER phone bill OR that her soon is/was in prison... The issue is:

MCI has a MONOPOLY on inmate collect calls. If a consumer has a friend or family member that is incarcerated, it should be THE consumer's CHOICE as to WHO provides them with the connection to communicate with that inmate. I do believe THAT was the original poster's point. You may not have noticed, but a great many of our choices ARE being decided by major corporations. This is just ANOTHER example.
Posted by poettone on 2004-07-28:
The only thing I can say to the first 3 anonymous losers would be this.. You are so ignorant to the subject you should not even be able to comment on the issue.. Just because there is a family member in Prison do not instantly make you a criminal or any less of a human being.. As one of you put it "you should talk about ethics", hmm is it this person in prison? Not hardly. Beside not all people in prison are un-ethical or are bad people, but people like you like to say everyone in prison is a loser.. Well, your the loser in my book as its clear you are uneducated in this and many other aspects of life. You will grow up someday and I hope you are persecuted the same as you have done here.. As far as the real issue, there are people, loved ones, family members who have to jump through hoops and very large MCI rules just to talk to a loved one. Now, should it matter where you are, public, jail, military, peace corp, or anyplace else to make a call to them at a fair market price?. You miss your family and thats all that matters. Now, have a nice day....
Posted by NeedZzzz on 2004-08-04:
Apparently, MCI does the same gig at Space Camp as they do at prisons. We were told that the kids at camp could use a calling card, but only an MCI card. We purchased a card, but when my son tries to use it, the operator tells him the code can't be verified. Only option then is to call collect, and I've been accepting the charges, but getting concerned because I have NO idea the rate. BTW, I know the calling card code is good, because I tried it and it works fine here. MCI owns the pay phones, but tells me that my local carrier (Ameritech) is determing the rate when I accept. As expected, Ameritech tells me it's MCI's rate. VERY frustrating. Lesson learned: If you take your kid to space camp, try out the calling card from THEIR phones before you leave, so you can (maybe) get it resolved (or at least determine how many minutes of collect calling you're willing to accept).
Close commentsAdd reply


Collect Calls From Inmate
Posted by Frustrated In Connecticut on 06/11/2007
SOUTHBURY, CONNECTICUT -- I was with a local phone company until April 2007 when At & T bought them out. Up to this point my son who is incarcerated in Connecticut has been able to call every week to speak with his children for the last 3 1/2 years. June 1, 2007, this all came to a halt. Via a family member he relayed a message to me stating that when he tries to call my number a recording states that our number is blocked due to billing issues. I have no billing issues. I do not owe these people any money. I called my local carrier (AT&T) and they informed me that there was no block on my line. I then phones MCI (10 times), their recording tells me that their is no problem with my line and I should be able to receive imate calls, but when I spoke to the several agents (who were rude, crude and lude) I was told differently. They wanted me to set up a pre-paid account. I flatly refused to do this. I asked to speak to a supervisor and was told 1. There are no supervisors at this location, 2. They do not come to the phone! When I said I had spoken to a supervior I was told it was just another agent making believe she was a superviosr! Well, I am livid about this whole mess and yes something needs to be done about this. I am preparing a letter to out and am also getting in touch with my lawyer to see if I have a case against these horrible people. just who do they think they are? And how do you tell a child their father cannot call them anymore? This is not right, they need to be stopped right here and now. I have never in nearly my 60 years on this earth have been treated so badly. This is a terrble injustice to all families whose loved ones are in prison. Inmates need communication with their families. But MCI just won't allow this! There has to be something that can be done. What is this a monoply? I can't believe the leaders in this state would allow this to happen. Frustrated In Connecticut
     
Read 7 RepliesAdd reply

User Replies:Close comments

Posted by FoggyOne on 2007-06-12:
Not sure what 'lude' is. Why not set up a prepaid account? If a prepaid plan works, it works and your old rate plan doesn't seem to be available anymore. Good luck.
Posted by poppapia on 2007-06-12:
Try filing a complaint with the Connecticut Public Utilities Regulator.
Posted by rhondam718732 on 2007-06-12:
Why not set up the account? Clearly they are changing their practices and as important as it is for the kids to talk to Dad, it's well worth it.
Posted by Frustrated In Connecticut on 2007-06-12:
Well I would have sent up an account but I got 5 different amounts from 5 different people. The first idiot I spoke to said I had to prepay $75. The second quoted $50. The Third was $25. The fourth told me $100. And finally the last jerk I spoke to (who hardly spoke any English) said he thought around $60. Well which is it? This make me wonder if they even know what the hell they are doing. I have read some horrific stories about people being billed very large amounts for these phone calls even after they set up accounts. I don't know, this is not right. I should be able to receive these calls as I have been for the last 3 1/2 years and be billed through my carrier. Did you know MCI had over 5000 complaints to Better Business Bureaus across the country in the last 3 years. Yet, they are still ripping people off. Why?
Posted by Dedicated Reader on 2007-06-12:
FoggyOne, I think the OP means "lewd." If that's true, I wonder what the comment was that the OP classifed as "lewd."

It sounds like it could have been sexual harrassment, in which case the OP should file harrassment charges against the "several agents" who harrassed her.
Posted by Frustrated In Connecticut on 2007-06-13:
yes lewd is correct, I was tpying with a 3 year old who was trying to help!
Posted by granma on 2007-08-07:
So what can we do about this?? you can email me at kstromsky@aol.com. I'm not here just to complain, I want to do something about it. The fcc??
Close commentsAdd reply

Global Tel Link-for inmates to call collect
Posted by Frustratedincalif on 11/17/2007
CALIFORNIA -- I also had my phone service with AT&T and my son had alway been able to call home. Then all of a sudden he was not able to call collect anymore, AT&T knew nothing about it.

Through the facility (prison) I found out that I had to call Global Tel Link. I did and after hours of trying to get through I finally left my number and someone called me back. I had to set-up a pre-paid account and the amount required was at least $50.00. I did what was required, but my son still could not call because he was being informed that their was a block on my phone.

On Nov. 7th, 2007 when I got a new local carrier I proceeded to get in touch with Global Tel Link again by leaving my phone number for someone to call me back I inquired about the money I had on account and was informed that the money was gone because it had not been used within 90 days. I was never informed that the money would vanish in 90 days if not used, you can imagine my anger and I hung up on the person after letting them know that I was not going to let this issue go.

Because I wanted my son to be able to call home during the holidays I called back again to wait for someone to call me back and proceeded to set-up another pre-paid account and verified with the individual that my sons calls would not be blocked and was informed that his calls would go through. After giving her the opportunity to complete her speech and she was saying goodbye I asked her why she was not informing me about the 90 days, she got short and told me that I had not let her finish.

I saw my son today 11-17-07 and asked why he had not called and again he said that the phone had a block.

Below is a News Flash about Global Tel Link acquiring MCI Department of Corrections line of business.

Good Luck!!! getting through to the number provided you have to leave your number and they call you back

Frustrated in California


NEWS FLASH
On July 17, 2007, the former MCI Department of Corrections line of business was acquired by Global Tel*Link (GTL), the undisputed technology leader and provider of inmate communications services. GTL welcomes you as a new customer. As MCI will no longer have a billing relationship with its former MCI Department of Corrections line of business customers, payment of your current bill and all future billing should be addressed and sent to Global Tel*Link, Box 173875, Denver, CO 80217. All other changes associated with GTL's acquisition of the former MCI Department of Corrections line of business should be transparent to you, and GTL will continue to provide you high quality service at the same base per-call surcharges and per-minute usage charges that MCI charged. Should you have any questions or billing inquiries regarding your invoice or any questions regarding GTL, please call one of our Customer Service representatives at 1-800-231-0193. GTL looks forward to serving you.
     
Read 3 RepliesAdd reply

User Replies:Close comments

Posted by miketech on 2007-11-17:
These prison phone deals seems like such a scam. I wonder whose brother in law owns it.
Posted by frustratedincalif on 2007-12-20:
Maria Juana - your comment of 11/22/07 - before you call somebody a....dumbas*.... you should probably read what was being said. I do not recall anything being said about having anything for free. Maybe you should have clear head before making comments.....you dumb____!
Posted by mari_is_back on 2008-03-30:
i totatlly agree with maria juana because of 2 points.first she is my friend and we worked toghether and second point , if its prepaid,what does it mean?you pay after or before you receive the calls??mmmm
Close commentsAdd reply

Outrage against the machine
Posted by Glennamatt on 12/07/2008
BURNETTE, TEXAS -- I just wanted someone to look at what families these days have to pay for someone getting into trouble and what a ridiculous market it is. I feel raped when these people get my money for 2 phone calls there are a lot of things I can do with 25 dollars, when raising 2 children by myself. I can not even imagine what this company's president looks like but if my kids ever ask I will show them a picture of a monster. I'm very interested to know if Texas is going to file suit like New York against these prices and basic all out rape of an already struggling family a million times over.

I wish that someone would seriously charge these people up for what they are doing to children they are legally stealing. It breaks my heart to know that we have to pay for our loved ones getting into trouble.
     
Read 51 RepliesAdd reply

User Replies:Close comments

Posted by jktshff1 on 2008-12-07:
look at the other posts about this.
write a letter rather than a phone call.
Whoever is incarcerated is to blame for the problems you are having, they are the ones "raping" you, not the phone companies. Explain to the kids that mommy/daddy did something bad and they (mommy/daddy and the kids) have to pay for it.
Put the blame where it belongs.
At least the taxpayer doesn't have to pay for this service.
Posted by Anonymous on 2008-12-07:
That was a good band.
Posted by jktshff1 on 2008-12-07:
Who?
Posted by Anonymous on 2008-12-07:
Rage Against The Machine
Posted by jktshff1 on 2008-12-07:
I guess that was after my time.
Posted by MyDogsMom on 2008-12-08:
No one is raping you. No one is stealing from you. You choose to speak with your loved one who committed a crime.

Paper and pencil cost pennies. Try writing.

MDM
Posted by glennamatt on 2008-12-09:
i feel raped soooo get a life and stay out of mine. i have a gigantic problem with people who judge that haven't been in the same situation!and screw tax payers y'all are the idiots who put value where it doesn't belong. and for the first post i haven't done anything so why would i explain to my kids that mommy and daddy did something wrong that's not the case! shallow not very deep at all dig a little deeper and realize that people are really all we have, no one gets to choose who they fall in love with so thanks for your comment but I'm not bending over for a chicklet
Posted by Anonymous on 2008-12-09:
Rape is a very strong word. Try using GOUGED instead.
Writing letters is the next thing to being there you know.
Posted by jktshff1 on 2008-12-09:
YOU are the one that posted your complaint here. YOU don't know the situations I have been in, and I guarantee that your complaint is a minor one.
I would be willing to bet that all your problems are somebody else's fault.
You should explain to kids that mommy or daddy did something STUPID that they are paying for and learn a lesson from it.
Screw taxpayers....Yea, that's the right attitude and explains your reply.
No one gets to choose who they fall in love with but they do get the to choose whether or not they have STUPID written on their forehead.
Like I said...write a letter.
Posted by glennamatt on 2008-12-09:
ok
Posted by MRM on 2008-12-09:
I assure you that "Jktshff1" does not work for Worldcom.
Posted by glennamatt on 2008-12-09:
ok
Posted by jktshff1 on 2008-12-09:
Thanks for covering my back MRM....I would not give "Worldcom" the sweat off my brow if they were dying of thirst and have never attempted to use them.
Posted by jktshff1 on 2008-12-09:

Posted by Anonymous on 2008-12-09:
Glenn, "note to self":

This is a free open forum web site about consumer complaints. You made yours, now people respond to your review. Many will agree, many will not. Some will have strong opinions other than yours.

Just remember other than DB, everyone is always right.

You did garner Three Helpful Votes.
Posted by glennamatt on 2008-12-09:
are you stupid or desperate for attention?you act as though you are marketing for the stupid company this isn't why i put my concern up here. it was to hopefully get some relief from having wrote and expressed my anger at the way we are being gouged! but now you made it about you amazing....just what the whole world does now everyone fights each other and nothing ever gets done about the issue at hand,find someone else's blog to be passionate about,cuz i don't like you!
Posted by old fart on 2008-12-09:
Super... when DB sees your comment, she'll have a conniption fit....
Posted by Anonymous on 2008-12-09:
Perfect! LOL...
Posted by glennamatt on 2008-12-09:
sb thank you you are right
Posted by MRM on 2008-12-09:
Glenn, as everybody advised on this thread to write a letter to MCI to voice your dissatisfaction about the service. You will not get anything reslove by posting your complaint on this site. This site is for giving consumer advice.
Posted by MRM on 2008-12-09:
Old Fart, please excuse me for being a newbie, but what is a conniption?
Posted by old fart on 2008-12-09:
A conniption is a sudden emotional outburst. Like when you told your parents that instead of going to college, you were running away to join the circus... their reaction would be stuttering confusion followed by incomprehensible cursing.... that's a conniption!
Posted by jktshff1 on 2008-12-09:
MRM..not a newbie thing, my momma used the term and there was heck to pay if you ignored it.
OF is North jkt is South so it's gotta be universal.

conniption:
noun
Etymology:
origin unknown
Date:
1833

: a fit of rage, hysteria, or alarm
Posted by MRM on 2008-12-09:
Understood. Heres an example: I had just won the $170 jackpot tonight and I yelled "WHAT THE SAMS HILL!?!?! ...I WON! I WON! I WON the MegaMillion!
Posted by old fart on 2008-12-09:
Thanks Jktshff... we gotta keep educating the newbies around here I see...
MRM... stick with us and you too will be a font of wisdom!
Posted by old fart on 2008-12-09:
That's one kind of conniption... usually it's used in a more pejorative sense....
Posted by glennamatt on 2008-12-09:
are you guys in the habit of trying to shut newbies up? or ganging up on people that have been taken advantage of by the system. because i would rather talk on the phone than write a letter?
Posted by jktshff1 on 2008-12-09:
Yea, it's usually used in the negative..like..."I gonna have a conniption fit if you don't do what I tell ya to"
OF...keep it simple (read Southern) and quit using those big words that people got to look up! lol!!
Posted by MRM on 2008-12-09:
Thank you, Old Fart and Jktshff1 for the word for today as I have never heard nor used that word. And Glenn you are one hilarious mo fo.
Posted by glennamatt on 2008-12-09:
thank you i will be here all week.
Posted by old fart on 2008-12-09:
MRM... write it and use it ten times and it's yours forever... remember...
conniption
conniption
conniption.. etc..
Posted by MRM on 2008-12-09:
CONNIPTION is locked in my cerebral. Glenn, in that case, I hope you will stay here so that you can give out consumer advice. I look forward towards your first star.
Posted by glennamatt on 2008-12-09:
how about corruption that's a good big word too...
Posted by old fart on 2008-12-09:
Supercalifragalisitickexpealidocious.....define that!!
Posted by jktshff1 on 2008-12-09:
No, most are not. This is a sharing of information.
I regret that someone has gotten you and your loved ones into the situation you are in, but complaining about it is another story. Placing the blame and taking out your frustration with the "system" is not the answer even though it might make you "feel" better. But it does nothing to rectify the situation. The perpetrator is the one responsible for the situation, not the government, not MCI, not Paytell, not Global and you are having to pay for it, and until that is realized, problems will continue. Again, I am personally sorry that someone has betrayed you and yours, but that's life and you got caught up in it.
I think you are more than welcome and indeed encouraged to state your opinion and even rant.
Posted by jktshff1 on 2008-12-09:
Yep, corruption is a good word...just too much of a good thing is really bad.
OF...where'd ya copy and past that from? I know you didn't spell it yourself.
Posted by old fart on 2008-12-09:
Aaaawww! Jktshff... I'm disappointed that you think I didn't know how to spell that word... everyone knows that from the third grade..
Posted by jktshff1 on 2008-12-09:
heck, you can't spell how, much less supercali.....whatever.
Posted by glennamatt on 2008-12-09:
I'm really good at spelling. why are you attacking me i told you I'm not changing my mind so fock off!!!
Posted by glennamatt on 2008-12-09:
oh oops im going to bed
Posted by old fart on 2008-12-09:
Jktshff... I agree... My nephew has been to the "big house" twice now and his Mom and Dad have footed the bills for the collect phone calls.. they never blamed the system, they just swallowed hard and accepted the charges because he put them in that position...
Shooting the messenger does not solve the problem...
Posted by jktshff1 on 2008-12-09:
I was talking about Old Fart..
OF...no fair to edit....hot for how!!!!lol!!!
Posted by jktshff1 on 2008-12-09:
glenn.....come back....thanks for hanging in there.
OF..yep..
Posted by old fart on 2008-12-09:
Jktshff... it was a "typing" mistake, not a "spelling" mistake.. so there!
Posted by jktshff1 on 2008-12-09:
yea, so put your brain in gear before your fingers!!!LMAO!!!
just messin with ya!
o.s! I forgot you just quit smoking...that is reason enough.sorry!
Posted by old fart on 2008-12-09:
You gotta admit that it is a pretty good "lawyers" argument...
Posted by jktshff1 on 2008-12-09:
works for me
Posted by Nohandle on 2008-12-09:
Glenn, I was going to post a response to you an hour ago but got involved with something else and couldn't get back. You are sore with other members who don't agree with you and are lashing out. I'll be the first to say my opinion on the calls and expense family members are having when placing calls to people in prison is ridiculous. I was a victim of a crime and had no sympathy at all at the time. I still don't have much but am more understanding of the family needs.

We have a member, Dorcas, who worked with the prison system. She explained why some of these expenses are necessary. She's not been on line for a while but back then she explained they had to maintain full time individuals to monitor all calls going into the prison system. All calls are not children wanting to talk to a parent, or the other way around. From what she said MOST are calls from individuals wishing to continue with their crimes.

You have a problem with the system? Take it up with the system and don't expect much sympathy from people here.
Chew on that one and I'll be happy to respond.
Posted by Anonymous on 2008-12-09:
BRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRT!!!! Awhhhh....

Define that!

(no, Ejack did not get lost and wonder in here)
Posted by jktshff1 on 2008-12-09:
NH..pretty good response.
Posted by Anonymous on 2008-12-09:
'I'm not bending over for a chicklet'

Me, either!!!
Close commentsAdd reply


Inmate collect calls using MCI
Posted by Granma on 08/07/2007
NEWTOWN, CONNECTICUT -- I have read the posting regarding the blocked calls coming from a CT correctional institute. I have the same problem. We have a daughter who has been incarcerated since early March. At first they blocked the calls because they THOUGHT Maybe we wouldn't pay the bill. Of course we did, but calls were interrupted for several days, because we hadn't even received the bill (from AT&T) yet!

Suddenly now they have blocked calls again. AT&T says its not them. for hours I couldn't get through to the number I was given to call. When I finally did I was told to fax our last phone bill to a certain number, with no explanation as to why. It won't show if we paid on time...it won't show anything at all. All our bills are paid on time. And of course I don't have the last bill, since we throw them out after we pay them. Next bill doesn't come out until end of AUG, so until we get it, pay it, fax it, and then wait the several days,required for action, we have no contact with our daughter. I cant believe they can do this to us legally. And I don't know who to complain to to make it stop. When I asked for a number where I could make a complaint, they gave me a po box in FLA! I am raising my daughters 2 children, and they need to be able to speak to their mother! In addition, my daughter is in very poor health, and the only way I can keep up with her condition is by these phone calls.

Does anybody know how to take action against these people?
     
Read 12 RepliesAdd reply

User Replies:Close comments

Posted by mjholly on 2007-08-07:
Your daughter broke the law. She has no priviledges in prison and mci has the right not to accept collect calls from prison. Your daughter is a thug who commited a crime and she does not deserve any priviledges in prison.
Posted by jktshff1 on 2007-08-08:
MJ couldn't agree more except she has privileges..3 meals a day, access to exercise equipment, free medical and dental coverage...ALL at the taxpayer expense.
Posted by yoke on 2007-08-08:
Since I live in CT and my tax dollars are paying for her to have 3 meals a day, free medical and dental, air conditioned facility and now you want a better phone system. How about writing letters!
Posted by Anonymous on 2007-08-08:
granma, here is a few web site to check out that may help.

http://www.cga.ct.gov/2007/rpt/2007-R-0394.htm

· PDF]calls.
S. 355, 106 S.Ct. 1890. (1986). The. Communications Act granted the Federal .... allegations of excessive rates for inmate collect toll calls. ...
www.puc.idaho.gov/internet/cases/tele/GNR/GNRT9312/or... - Similar pages
· The Real Cost of Prisons Weblog
Editorial, NY Times: Fixing the Scam on Collect Calls ... Mr. Spitzer has signed a bill requiring the state to consider the cost of inmate phone calls when ...
realcostofprisons.org/blog/ - 30k - Similar pages
Posted by Anonymous on 2007-08-08:
"The number of people in prison, in jail, on parole, and on probation in the U.S. increased threefold between 1980 and 2000, to more than 6 million, and the number of people in prison increased from 319,598 to almost 2 million in the same period. This buildup has targeted the poor, and especially Blacks. In 1999, though Blacks were only 13 percent of the U.S. population, they were half of all prison inmates. In 2000, one out of three young Black men was either locked up, on probation, or on parole. The military-industrial complex of the 1950s, with its Cold War communist bogeyman, has been replaced by a prison-industrial complex, with young Black "predators" serving as its justification."


Dan Parkin, International Socialist Review, Jan-Feb 2002, p69
Posted by Anonymous on 2007-08-08:
The Celling of America
" Steal $5, you're a thief; steal $5 million, you're a financier."
author unknown
Posted by Anonymous on 2007-08-08:
Lockdown America
"From 1984 to 1994, Califomia built 21 prisons, and only one state university...the prison system realized a 209% increase in funding, compared to a 15% increase in state university funding."
The Justice Policy Institute (1996)
The Perpetual Prisoner Machine

" Working class addiction to crack (cocaine) is a crime. But, middle- and upper-class addiction to drugs or alcohol is a disease. "
Sabina Virgo - Criminal Injustice
Posted by Anonymous on 2007-08-08:
MY point people is simple, this person wrote asking for help and all she gets is more judgments. You don’t know why her daughter is in prison and you don’t care but take heed because it could be just as easily you and you don’t even know that. You are worried about what your taxes are going for but what you don’t know is that your taxes are being taken from you under fraudulent pretenses in the first place. Yet you support these criminals that take them from you.

Do you know why the prison system is so full of people? Have you taken the time to even wonder what the prison system is for? Who does it serve and why are people with money the only people that can get “justice”? What is justice; do you have the slightest idea?

The prison system is nothing more then a money making organization run by a government that is totally out of control. The bottom line with the court system to day is “if they can’t pay, then lock them away”.

Do your homework before you become an inmate yourself and yes if you are the most perfect person in the freaking world it could happen to you.
Posted by granma on 2007-08-08:
Thank you Lidman. I certainly didnt expect my daughters prison status as an individual to be the focus, rather than the criminal behavior of a huge company preying on those who cannot fight back. I appreciated your link, and will pursue it today. Perhaps even the vitriolic posters might consider that innocent children dont really deserve to be punished even further for their mothers perceived mistakes. My daughter has not been tried or sentenced as yet, and therefore is (remember this part?) "innocent until proven guilty". Some of the practices in that prison that go unchecked would curl your hair. It is essential that some kind of contact with the outside world be maintained. The phone link is nothing less than a lifeline. For those who think we should put our offenders away and forget about them because it costs them tax money to provide for them, your are barking up the wrong tree. Those same offenders could be put to work (and sometimes are,) and used as a self funding (maybe even profitable?) source if someone cared enough to see it done. Snap judgements and generalizations are what we get from people who dont educate themselves but still like to express their opinions anyway. I hope that they never find themselves in a position where someone they love is in a similar situation.
Posted by Anonymous on 2007-08-08:
I agree granma and I wish you and yours the best, good luck.
Posted by yoke on 2007-08-08:
Since she is in a CT prison she will be out in no time.
Posted by BkaB on 2011-02-08:
For you people who dare to judge this woman's daughter, shame on YOU. You have no idea her circumstances, but it's easy sitting in front of your computer to do so. So until you walk a mile in her shoes you have no right to say anything about her. She has two children who NEED her. This woman needs to talk to her daughter as well. I wish I could solve the collect call problem as well as people who judge others without knowing the circumstances, besides the fact that unless they have done no wrong EVER... they do not get to call others names.
Good luck to you and your daughter and the poor kids. Not everyone is as small minded as those that responded in the first place. Can't wait til karma bites them in the butt or someone they love or care about is in a position where they are judged then they can see what it is like.
Close commentsAdd reply

Over payment
Posted by Evy on 06/20/2007
TAMPA, FLORIDA -- My son has been in prison for about 5 years now in the Florida area. Since MCI has taken over my account from Verizon I feel that I am over paying for the collect calls that are coming in from my son. I make my payment on time when I receive the bill in the mail and also when I check my account online the balance that is due I go ahead and pay. I don't understand why my calls are being blocked and I am being charged about 300 dollars per month to talk to my son and he does not even call that much. Also I am very unhappy with the service that MCI has provided. I cannot quite understand why I can never get a manager on the phone to explain to me why my calls are constantly being blocked and they are stating to me that my account is over the limit. When it is always paid on time, you will see if you check my records. Because when I ask the representatives they can never explain it to me, they all ways tell me not to worry and that the account, but it is not fine when my son can not call me due to this issue.
     
Read 6 RepliesAdd reply

User Replies:Close comments

Posted by rhondam718732 on 2007-06-21:
Maybe "over the limit" means that you are approved for a set bill amount and when your balance goes over, they freeze you so that more $ isn't racked up. It's possible your payments don't kick in at the same time they notice your over limit status....just a thought though...I really don't know.
Posted by evy on 2007-06-21:
well i always make sure i dont go over the limit every cll is $5.31 for 15 minutes /ans when i reach limit of a hundread is cut off //he calls me once every week 4 times a month and that is not $100.00 is $21.24 cents i just dont understand/they send a letter and said they always cll when reaching limit/but i never recieve a call /i know when is block becouse he clls every sunday and if i dont hear from him i know is block ///thank you for your comment ....
Posted by evy on 2007-06-21:
Posted by alexcell on 2008-02-15:
ALL I HAVE TO SYA TO THOSE COMPANIES THAT CHEAT PEOPLE AND THEY SAY THATS HOW IT IS ...F!*@ THEM... I KNOW SOMEONE MUST WORK IN A COMPANY WHO WILL SEE THIS .. I HOPE THEY LOSE BUISNESS 10 TIMES WORST THEN WHAT THEY CHEAT US AND TAKE OUR MONEY KNOWING WE CANT DO ANYTHING BECAUSE WE WANT TO SPEAK TO OUR LOVE ONES. AND YES TO ALL THEM PPL LEAVING COMMENTS ABOUNT ITS NOT THE COMPANIES, ITS THE INMATES, THEY COMMIT A CRIME BUT THEY DO TIME AND SOME ARE JUST IN THERE BY MISTAKE 1 OUT 1O AT LEAST...
Posted by jktshff1 on 2008-02-16:
evy, alex, just look at the more review section on MCI/Worldcom/GlobalTel...You are better off mailing letters.
Posted by Anonymous on 2008-02-16:
Evy, alexcell is 100% correct these companies are bigger crooks the people in prison and they get away with it in the name of "THE LAW". If people would just realize that their is no justice accept what you can pay for then they might begin to see just how corrupt the system has become and then maybe some of these companies would have to answer for there crimes.

All the best to you and I hope your son make's it out OK and not worst because of the system.
Close commentsAdd reply

This may help or it may not
Posted by Lewisb on 01/27/2007
I HAVE GIVEN THIS SOME THOUGHT. AS MUCH AS I WANT TO HEAR FROM MY MAN AND I OT TO ADMIT I DON'T MAKE THE INCOME LIKE SO MANY OTHERS DO. AND IT HAS BEEN APPARENT TO ME DUE TO MY CHILDREN BEING IN AND OUT OF PRISON THAT NOT TO MANY OTHER FAMILIES ARE NOT BLE EITHER. I HAVE TWO SONS AND A MAN INSIDE AND THEY WANT TO CALL HOME EVERY WEEK, THEY WANT MONEY AND LETTERS. THAT ALL COST MONEY. NOW IF I MAKE A 1000 A MONTH AND PAYING RENT, HOUSE NOTE, CAR NOTE,UTILITIES, FOOD SOMEODY GO SHORT AND USUALLY ITS ME. A CHOICE OF MY OWN. NOW NUMBER 1 I HATE TO SEE MY FAMILY LOCKED UP BUT I HAVE REALIZED THAT I DON'T HAVE THEM IN THERE. THEY MADE DECISIONS TO DO WHATEVER CAUSE THEM TO BE WHERE THEY ARE AT. (IF IT DON'T APPLY, LET IT FLY) NOW THIS IS MY THOUGHT. IT'S CHEAPER TO WRITE A LETTER 4 OR 8 TIMES A MONTH AND SEND MONEY AND TALK TO MY MAN ON THE PHONE TWICE A MONTH. AS I AGE AND MAKE LESS AND LESS INCOME AND UTILITIES CONTINUE TO GO UP I NEED TO DISCPLINE MYSELF AND TAKE CARE OF ME TOO. IF I DON'T LOOK-OUT FOR MY INTEREST, THEN MY FAMILY ON THE INSIDE WON'T BE TAKEN CARE OF. MAYBE THEY WILL AND MAYBE THEY WON'T. BUT IF I KNOW I'M DOING ALL I CAN DO SO WE ALL WIN AND MCI LOSE. I NEED TO LIMITED THOSE CALLS. I MISS MY FAMILY TOO BUT MCI NEEDS TO REALLY FEEL THIS IN A LARGE MONEY IN THE POCKET WAY. LIMIT THE CALL TO 1,2 MNTH NOT UNLESS IT'S AN EMERGENCY. I KNOW SOMETIMES I JUST NEED TO HEAR THAT MAN OR MY SONS VOICE BUT COME ON MY FAMILY IS THE ONE GOING SHORT. WE DON'T HAVE TO WRITE NO LETTERS, WHEN OUR PEOPLE CALL TALK TO THEM AND TELL THEM TO CALL ONCE OR TWICE A MONTH AND WRITE MORE, THAT WAY HE/SHE WILL BE ABLE TO GET A LITTLE MORE MONEY ON THEIR BOOKS.
DOES THIS KIND OF MAKE SENSE? I KNOW THERE ARE MANY IN THERE WHO FAMILIES CAN AFFORD ALL THIS AND I ALSO KNOW THEY'RE INMATES INSIDE WHO DON'T CARE IF IT'S AFFORDABLE OR NOT. THEY JUST WANT WHAT THEY WANT
     
Read 3 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2007-01-28:
Sounds like writing letters would be a lot cheaper.
Posted by Erie on 2007-05-16:
My man wants all of that to, I simply told him "no". I let him know that prison is not meant to be comfortable and he can have all the luxuries he wants when he comes home and works for them...end-of-story! He has accepted that and is hanging in there until he comes home...only 90-days which can be an eternity to the person sitting there...hopefully he will not make a career of this or he will have to find a new wifey
Posted by toodammadd on 2007-09-07:
OKAY NOW WHAT IF THE SHOE WAS ON THE OTHER FOOT? WOULDN'T YOU WANT YOUR LOVE ONES TO ANSWER THE PHONE FOR YOU. AND IT SEEMS TO ME ERIE THAT YOU DON'T HAVE AS MUCH LOVE FOR YOUR MAN AS YOU CLAIM OR ANSWERING THE PHONE CALLS HE MAKES TO YOU WOULDN'T EVEN BE AN ISSUE WORTH STRESSING. MY MAN IS LOCKED UP ALSO AND I WOULD GO BROKE TO ACCEPT HIS CALLS ( HE'S BEEN GONE FOR ALMOST 2 YEARS AND I NEVER HAVE A PROBLEM ANSWERING MY PHONE) SOMETIMES YOU PEOPLE AMAZE ME WITH ALL THIS STUPID TALK UNTIL IT HAPPEN TO YOU , YOU THEN WILL HAVE A GREATER UNDERSTANDING AS TO WHAT THEY REALLY GO THROUGH IN PRISON
Close commentsAdd reply

Phone calls home
Posted by Riyyah on 11/14/2006
My husband is incarcerated and has been for 11yrs. This past week his calls home have been blocked by MCI Worldcom. I have always paid my bill all these years. I tried calling and they put me on hold twice and never got back with me. I seen a review on this that's what caught me eye, can someone give me some help on this. This isn't RIGHT!
     
Read 3 RepliesAdd reply

User Replies:Close comments

Posted by nomoredrama on 2006-11-21:
HEY DON'T FEEL BAD IT SEEMS AS IF EVERYONE WITH A LOVE ONE IN PRISON HAS THE SAME ISSUE'S WITH MCI...HOPEFULLY WE CAN GET TOGETHER AND GET THIS MESS STRAIGHT....
Posted by TEEMPADDY on 2006-12-20:
THIS HAPPENS ALL OF THE TIME, THEY MAKE YOU PAY IN ADVANCE FOR CALLS, WHEN YOU NEED HELP YOU ARE PUT ON HOLD AND PHONE GOES DEAD, WE NEED TO PROTEST THE GOVERNMENT THAT GAVE THEM THERE VERY OWN CONTRACT TO STEAL FROM US
Posted by tjstar on 2007-05-27:
I appreciate your comment it's so true. My loved one hasn't been in their as long as yours but as soon as I had to obtain MCI as a carrier I had problems. They are rude and careless. I started a group on Yahoo groups MCIdepartementofcorrectionssucks.com, if interested we can do something about this mess. Post your blog on their. I am trying to round up everybody's complaints and confront them directly.

Thanks,
TJstar
Close commentsAdd reply


Top of Page | Next Page >