ROANOKE, VIRGINIA -- APPROXIMATELY 2 YEARS AGO, I refused to pay the entire amount of a long distance bill due to the following reasons:
1) they deceived and mislead me by telling me that the base rate would not increase but the rate did increase within 4 months while yet they offered the lower rate to new customers.
2) they continued to add monthly charges even after I told them to cancel the service and also they also had a block on my telephone during their additional monthly charge. I saved all of their and my correspondence concerning the matter. I ask them to take me to court but they chose to harass me for months on end with automated telephone calls. they turned it over to 3 different collection agencies who continued to harass, finally, it appeared on my credit report, it was there were I disputed the charge and it was taken off. Now after that, MCI started to harass me again, with automated messages to give them my new cc card number. In other words, it is my opinion that MCI and their arrorgance are much worse than those 1000's of persons in prisons who committed burglary and robbery. The amount was only appx. 55 to start, but multiply that by 1000's and 1000's of customers they have and it amounts to millions, perhaps billions.
Again, this matter has been resolved by credit investigation and BUT MCI CONTINUES TO ATTACK AND HARASS PEOPLE AND I AM SURE THAT I AM NOT THE ONLY ONE.
THANK YOU FOR READING THIS.