LEESBURG, GEORGIA -- First, my Internet is down again and the HD channels are unwatchable (skips and flutters a lot....also the Internet service is down often. I have had to call dozens of times to get them to come out and check out the service. The latest was Wed. of this week. They said they could not get anybody here until June 3rd....8 days does not seem reasonable. Either they have a lot of problems or they need to have more service people. I'm switching to DirectTV and hope this is better. All the fancy commercials they produce is pretty much a joke.2 Replies - Latest reply on 07/21/2013Add reply
Moving into a apartment, moving dates changed. They advertise they will change installation for your convenience
1 Replies - Latest reply on 05/04/2012Add reply
ST. PETER, MINNESOTA -- So here I am... again... without phone service. It has been out for 6 hours now. When I went to a local pay phone, I got a busy signal all three times I tried to call as I stood in the rain. I went home and sent email which was answered with an auto reply. Eventually, after several emails, I got an email that indicated they would send my problem to the correct department to get the problem fixed. This is not the first time this has happened. In fact, it happens about once a month right along with losing my internet about once a month.
This all started as soon as my first year was over and my rates went up. Go figure... more money for less service. How insane is that?
I cannot get thru to the company on cell phone, house phone stays busy before dialing the numbers. I live in a multi-dwelling and I think some people are tapped in for free. I mentioned this to one of your people here for a service call for someone else they confirmed seeing someone illegal tapped in but I would have to call to get another tech to come check it out?
1 Replies - Latest reply on 07/08/2008Add reply
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32459, FLORIDA -- Mediacom Customer Service & Administration:
I would like to a few minutes to discuss my experiences with Mediacom’s cable TV and high speed internet services. Hopefully, you will also take the time ... read full review