VANCOUVER, WASHINGTON -- My check engine light was on so I took my car to Meineke for the simple fact that they were close to my house. They later called me that day to let me know my spark plug and wires were bad. I asked them how much it would run me... They told me $367 for parts and labor. They explained to me that my car a 1999 Ford Taurus required platinum spark plugs and that is why they cost so much, and also because the back spark plugs were hard to get to.
I am a single woman who knows nothing about cars, so I told them to go ahead and do the work. Well 2 1/2 months later my check engine light came on again so I took it to a different mechanic (who by the way is a very HONEST and reasonably prices guy Rick's Matertech) and he informed me that I NEEDED SPARK PLUG WIRES!! OUTRAGEOUS!! Meineke Is a rip off outfit, and CANNOT be trusted...
HAGERSTOWN, MARYLAND -- I went to a Meineke Car Care Center in Hagerstown, Maryland to get the brakes flushed. I paid for it then they told me the brakes were put in wrong and other things they needed to do. I was flabbergasted, after a four days wait to find they had finally finished.
The van was driven to an MVA inspection station only to find from the inspector that the two back brake cables weren't even hooked up, yet they had my daughter-in-law drive it, with her children in it! I had paid them $476.00 for the job. I paid by Amex Blue Card. Amex is now going to check it out. Hopefully, it'll work out for all concerned. I will not however, go there again. This is not to put a stigma on ALL Meineke Car Care Centers. The one I refer to is on Northern Ave. in Hagerstown, MD.
MCHENRY, ILLINOIS -- I took my car here because it was overheating. **, the owner, called me to give an estimate and broke it all down, parts, labor, etc. The total was around $750. $350 of that was for a new fan. Curious about why it was so expensive, I googled the part. Real cost? $150. That's right friends. ** is such a hustler he sees nothing wrong with a 200% mark up. I called back to say I would be taking the car somewhere else. ** told me "Good luck" and hung up on me.
I went to pick up the car, and ** was condescending, rude, and told me nowhere else would I get such a "great price" as he was offering me. So I drove down the street. Merlin's diagnosed the same problem that ** had. Price? $190, out the door. ** is a nasty swindler, beware!!!
MOUNT PROSPECT, ILLINOIS -- It is extremely rare to come across an auto repair shop that is fair and honest. After being very ripped off at 2 different shops, I'm very happy to have a shop I can bring my car to without the usual frustration and inflated bill. Thank you Meineke!
MOUNT PROSPECT, ILLINOIS -- I came in here yesterday and Rick was the first person to greet me. Even though I was only getting an oil change, he was very informative and friendly. I wish all of my experiences with auto shops were as great as this one. I know I will be coming back here for the rest of my car needs. Thank you again Rick!